Matthews, North Carolina 28105 704-713-3187 williammcdougal5@yahoo.com Objective: An interesting position with a growing company in the Fitness and rec reational wellness field. Experience: Pendum Ch arlotte, North Carolina ATM Specialist 05/2005 to presen t * Successfully handled all call back and delays of customers ATM's when needed * Govern all transport of money and valuables to their destination safely. * Recorded information, such as number of items received, destination, contents of packages and delivery time at scheduled stops, on daily guide sheet. * Exercised knowledge of servicing ATM's properly in any situation. * Very helpful when replying to telephone and written requests for special servi ce of customers ATM's on the weekends. Check InTo Cash Monroe, Louisiana Manager 04/2004 to 08 /2004 * Coordinated and oversaw all loans that given in branch. * Successfully handled all customer disputes about and Pay-Day advance that was given to them. * Contributed to profitability by increasing sales weekly. * Instrumental in bring our branch stats up by calling on past due accounts, and being a problem solver to most our clients. * Encouraged development of personnel in managerial capacity. * Examined, evaluated and processed loan applications. Money To Lend Monroe, Louisiana Assistant Manager: Collections 11/2003 to 03/2004 * Coordinated activities to collect delinquent personal loans. * Demonstrated consistent record of keeping track of collection procedures. * Wrote letter to customers to demand payment of loan balance. * Called and visited customers to determine if repayment plan could be establish ed. U. S. Navy Reserve, USN Charlotte, North Carolina Boat's Wain's Mate, P.O. 2nd Class 03/2003 to 07/2007 * Succeeded in achieving both Leadership training 1 and 2. * Expedited communication between upper level management and general personnel. * Attended the Merchant Marine Academy and Completed both Basic Boats mate Class and Basic Cox Wain 1 and 2 Classes. * Maintaining skills in CPR, First Aid and Deadly Force training. * Performed, coordinated and presented the flag in funeral details. * Met or exceeded all of the military readiness goals on a consistent bases, whe ther it be my fitness or skill level of work performance. Education: U.S Career Institute Fort Collins, Colorado Personal Fitness Trainer and 11/2008 to 04/ 2009 Nutritional Specialist University of Louisiana at Monroe Monroe, Louisiana Physical Education GN/ BS 08/1997 to 11 /2000 Claymont High Claymont, Delaware General Curriculum 0/1982 t o 06/1986 Skills: My professional skills consist of Certifications in: W ork Center Leadership 1 and 2, Operational Business Managemen t, Sears New Supervisor, Business Office Occupational and C omputers, PC Repair and Laser Cartridge Recharge.