Margaret Austin, Ed.D.

704-907-5750/meg@truechoicescoaching.com
TRAINING & ORGANIZATIONAL DEVELOPMENT LEADER
* Organizational Development Director. Motivates and energizes
diverse cross-functional teams as a key resource, critical
thinker, and out-of-the-box problem solver, with the philosophy of
leading by example. Consistently achieves results by increasing
productivity while reducing costs and controlling risks.
* Student-Focused Instructor. Progressive career path in educating
and mentoring students with diverse backgrounds. Designs,
develops, and implements targeted curricula to maximize student
learning and performance levels.
* Operations Manager. Proactively builds top-performing teams and
establishes key collaborative relationships with all levels of
employees, from support staff to top-level executives, with a
strong commitment to the development and retention of each
company's most valued asset - its people.

Organizational Development o Process Improvement o Instruction o

Curriculum Design o Budgeting
Academic Programming o Relationship Building o Creative Problem
Solving o Educational Technology
Team Leadership o Program Development & Management o Presentations o
Diversity o Conflict Resolution
EDUCATION
Doctorate in Education, Organizational Leadership - Nova Southeastern
University, North Miami Beach, FL
Master of Science in Criminal Justice - Florida International
University, Miami, FL
Bachelor of Science in Criminology - Florida State University,
Tallahassee, FL
ACHIEVEMENT HIGHLIGHTS

* Earned several Merit awards for Excellence in instruction from

Community Partnerships from North Carolina Tech Prep.
* Designed and created a successful para-military style high school
career academy for juniors and seniors implemented at a community
college.
* Procured and developed strong alliances while positioning school
and program offerings for optimal exposure by participating in
marketing initiatives, recruiting students, and conducting
presentations to external contacts.
* Successfully increased program growth by 75% while developing and
administering a $750,000 annual operating budget monitoring and
approving associated expenditures to meet all departmental needs.
PROFESSIONAL EXPERIENCE
Central Piedmont Community College, Charlotte, NC o 1998 - Present
Division Director, Public Safety Programs (1999-Present)
Lead, train, and mentor a cross-functional team of 10 full-time staff
and 55 part-time employees, with an emphasis on creating and executing
an effective team in support of organizational goals. Track and
monitor staff proficiency levels in accordance with organizational
policies and procedures. Optimize student experience and maximize
progress by monitoring both teachers' techniques and students'
learning. Maintain full accountability for overseeing all aspects of
day-to-day planning, development, implementation, and administration
of the Public Safety Division's goals and objectives. Apply dynamic
strategic planning, prioritization, and management skills toward
consistently achieving critical deadlines while maintaining high
quality standards.
- Continued -
Margaret Austin, Ed.D., Page 2
704-907-5750/meg@truechoicescoaching.com

Division Director, Public Safety Programs (1999-Present) - Continued

* Collaboratively worked with other departments to create and
allocate a $750,000 annual operating budget, with full
responsibility for monitoring and approving associated
expenditures and ensuring departmental needs are achieved.
* Collaborated with a diverse range of departmental staff in
developing and implementing a multi-faceted curriculum
development, utilized by the criminal justice program.
* Demonstrate strong communication and leadership skills in
effectively developing and executing key alliances while enhancing
organizational reputation and positioning school and program
offerings for optimal exposure.
Instructor, Public Safety Programs (1998-Present)
Teach engaging and educational classes, lectures, and workshops, and
participate in other activities to further educational goals in
various criminal justice subjects. Monitor student learning and
provide in-depth and individualized instruction to students. Provide
ongoing learner-centered leadership for staff and students to promote
confidence. Assist students in achieving academic success by closely
evaluating their abilities, interests, and talents. Stay abreast of
changes and updates within the criminal justice and effectively
integrate coursework in criminal justice and organization leadership
driving efforts to maximize student learning.
* Prioritized, planned, and coordinate multiple simultaneous
projects to maximize efficiency and achieve critical timelines.
* Utilized industry expertise and experience to assess and attend to
special needs of students, including integrating individualized
teaching methods to ensure understanding of materials.
Career Note: Additional experience as a Correctional Probation
Administrator for Florida Department of Corrections.
PROFESSIONAL DEVELOPMENT
 Career Pathways Leadership Certificate - National Career Pathways
Network, Waco, TX
AFFILIATIONS
Member - Association for Supervision and Curriculum Development
Member - American Correctional Association
Member - Association of Career Technical Educators
Member - National Career Pathways Network
Member - American Association of Women in Community Colleges
Member - National Career Academies Coalition
Board Member - National Partnership Fostering Careers in Law, Public
Safety, and Corrections and Security
Member - North Carolina Criminal Justice Association

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