Michelle Jarju

2613 16th Street South Apt. 203

St. Cloud, MN 56301
320-217-1956
bellkar27@Hotmail.com
Objective: Seeking a rewarding position in the field of customer service/ m
anagement.
Summary: ï‚Ÿ Work well in a high pressure environment, and have strong traini
ng skills.
ï‚Ÿ Skilled at organizing complex projects, defining project priorities, and delegat
ing tasks.
ï‚Ÿ Self-starting, goal-oriented strategist whose confidence, perseverance and visio
n promote success.
ï‚Ÿ Self-motivated and assertive and can quickly learn procedures and methods with p
rofessional demeanor.
ï‚Ÿ Honest, friendly, outstanding communication skills, and am highly imaginative wi
th many innovative ideas.
ï‚Ÿ Demonstrated record of high performance standards, including attention to schedu
les, deadlines, budgets and quality work.
Experience: The Mentor Network St. Cloud, MN
Program Coordinator of Children’s Home 7/2008 to 7/2010
ï‚Ÿ Applied residents feedback to service improvement efforts.
ï‚Ÿ Executed daily operations of maintaining residents daily routines.
ï‚Ÿ Provided information concerning regulations, facilities and services..
ï‚Ÿ Explained rules established by owner and management, such as sanitation, mainten
ance requirements and parking regulations, program rules and company policies.
ï‚Ÿ Demonstrated care for residents in their daily lives.
ï‚Ÿ Trained and managed all new staff and achieved significant improvements in their
productivity.
ï‚Ÿ Advised all staff with the care of the children, food, money management, and hou
sekeeping problems.
ï‚Ÿ Provided information on location and nature of available community services, suc
h as clinics and recreation centers for our clients to use.
ï‚Ÿ Supervised up to ten to fifteen employees, scheduled work hours, resolved confli
cts.
ï‚Ÿ Kept records and prepared reports for management monthly.
ï‚Ÿ Successfully managed a three person team daily job requirements.
ï‚Ÿ Successfully handled the scheduling of all clients needs.

Divine House Inc. Willmar, MN

Human Service Technicians 5/1998 to 7/2008
ï‚Ÿ Provided patients and families with emotional support and instruction in areas s
uch as giving care, preparing healthy meals, independent living, and adaptation
to disability and illness.
Compeau Credit St. Cloud, MN
Collections 1/2006 to 7/2006
ï‚Ÿ Performed various administrative functions for assigned accounts, such as record
ing address changes and purging the records of deceased customers
ï‚Ÿ Received payments and posted amounts paid to customer accounts.
ï‚Ÿ Arranged for debt repayment and established repayment schedules, based on custom
ers' financial situations.
ï‚Ÿ Located and monitored overdue accounts, using computers and a variety of automat
ed systems, and persuaded customers to pay amounts due on credit accounts, damag
e claims, and nonpayable checks.
Education: Ridgewater College Willmar, MN
Generals 2002-2004
St. Cloud Technical College St. Cloud
Generals 2010

References: Available upon request