STEPHEN RUDUSKI

1525 Grand Avenue Parkway, Apartment 13-304 ~ Pflugerville, TX 78660

(512) 971 - 1070 src64780@westpost.net

QUALIFICATIONS
Energetic MBA student with excellent customer service skills and management expe
rience in the retail and real estate industries. Excellent communicator with
the ability to interact with individuals in all walks of life; strong problem-so
lving skills. Aggressively meets and exceeds quotas. Consistently recognized f
or outstanding contributions; winner of a nine "Homer" awards and recognized as
a High Potenial at The Home Depot. Passionate work ethic, highly motivated with
great integrity. Proficient in Microsoft Word, Excel, PowerPoint, and proprieta
ry software.
Areas of expertise include:
*Builds Relationships *Customer Service *Conflict Resolution
*Training/Development *Acts Strategically *Leadership
*Accountability *Delivers Results *Inspires Achievement
PROFESSIONAL EXPERIENCE
THE HOME DEPOT, Pflugerville, TX 2008 - 2010
Department Supervisor, Flooring and Decor, 2009 - 2010
*Champion of customer FIRST attitude; train staff to employ SOLVE methodology,
recognize opportunities and sell features and benefits.
*Exceeded sales plan by 33.3% in D23, 8.8% in D59 for Q1 and Q2 of 2009
*Diversity Council Member: responsible for reducing turnover in district
*Implemented visual best practice for tile set; recognized by District Mgr and i
nstituted
across district
*Train/mentor/manage team of eight+ associates ensuring sales goals and customer
expectations are surpassed; ensure high level of knowledge on
products/processes/procedures.
*Surpassed target inventory turns every month for Q1 and Q2 in Department 23.
*Exceeded target inventory levels by 12.76% YTD in D23 and 16.24% YTD in D59
Department Supervisor, Millworks, 2009
*Exceeded sales plan by 27.49% in D30 for Q1 and Q2 of 2009
*Created several cross merchandizing displays to drive Attach Rate in department
*Lead Generation Captain: coordinated event planning for lead contests, trained
associates in current SF&I programs; generated over 532 thousand do
llars in
sales for Q1 and Q2
Millworks Specialist, 2008
*Turned department profits around, successfully achieved sales plan in every mon
th
for Q1 and Q2
*Peer mentor: partnered with new associates to ensure their success at THD, trai
ned
new associates in SOP, store systems, and product knowledge
Service Desk Associate, 2008
*Credit captain: Drive credit program with customers and educate peers; won cred
it
contest with 19 approved credit applications in one weekend, awarded
paid
training day with district manager
EDUCATION
UNIVERSITY OF PHOENIX, Austin, TX M.B.A. (completion Feb 2011)
UNIVERSITY OF TEXAS AT AUSTIN, Austin, TX M.M. 2005
FORT LEWIS COLLEGE, Durango, TX B.A. 2002