Andrew L.

Lausen
2841 South Walnut Pike * Bloomington, IN 47401
812-325-3553
alc1fcca@westpost.net
Profile
A highly experienced Operations Executive who has demonstrated the ability to le
ad diverse teams of professionals to new levels of success in a variety of highl
y competitive industries, cutting-edge markets, and fast-paced environments. Str
ong technical and business qualifications with an impressive track record of mor
e than 13 years of hands-on experience in strategic planning, business unit deve
lopment, project and product management. Proven ability to successfully analyze
an organization's critical business requirements, identify deficiencies and pote
ntial opportunities, and develop innovative and cost-effective solutions for enh
ancing competitiveness, increasing revenues, and improving customer service offe
rings.
Skills Summary
Multimillion Dollar P&L Management
Facility Management
Business Development
Vendor Sourcing
Key Client Retention
Relationship Management
Project Management
Training and Team Building
Critical Problem Solving Skills
Logistical Management
Professional Experience
MARKETING ASSOCIATE
Responsible for maintaining company standards of customer service and profession
alism in regards to federal guidelines issued by the Center of Medicare and Medi
caid Services.
Consistently ranked as a Top Performer for a period of 6 weeks straight
GENERAL MANAGER
Oversaw the strategic management and operational oversight of the company's Miam
i International Airport $40 million 17 store operation and the John F. Kennedy I
nternational Airport operation
Directly led and supervised a team of 18 Supervisors and 180 associates.
Increased sales from $224K to $286K, while reducing shrink from $25,000 to $6,00
0, and lowering cost of sale from 44.8% to 22.8%
OPERATIONS MANAGER
Manage all aspects of day-to-day operations hi-traffic retail locations in Miami
, FL.
Coordinate and maintain inventory integrity through Home Delivery from Ft. Laude
rdale to Key West.
P&L analysis and loss prevention duties for the locations assigned.
Supervision of over 40 employees in 5 departments.
Completed year end physical inventory with 95% accuracy of reporting
PI 2004 for store 3603 ranked in top 25% of the company.
TECHNICAL SERVICES SALES MANAGER
Managed staff of 18 employees and ensuring all required national certifications
were maintained
Directly responsible for managing two top 10 Technical Services departments in
CompUSA
Ranked #2 in company with customer satisfaction
Responsible for department P&L and overall sales goals and merchandising.
Employment History
RMG COMMUNICATIONS LLC, DBA BLOOM MARKETING GROUP
- Bloomington, IN
Marketing Associate, October 2009 to Present
NEWSLINK GROUP, LLC
- Jamaica, NY, Miami, FL
General Manager, February 2007 to August 2009
CIRCUIT CITY STORES, INC
- Miami, FL, and Ann Arbor, MI
Operations Manager, November 1999 to March 2004 and March 2006 to February 2007
COMPUSA STORES, INC.
- Pembroke Pines, FL
Sales Manager, March 2004 to March 2006
US ARMY, Ft. Stewart, GA - August 1995 to July 1998