ELIZABETH WIEDERKEHR

305 East Charlotte Terrace * Mustang, OK 73064

405.376.5634 * ew54aa12@westpost.net

CORE COMPETENCIES:
- Data Analysis and
Management
- Record Maintenance
- Researching
- Reconciling
- Organizational Skills
- Communication
- Customer Relations PROFESSIONAL SUMMARY: Detail-oriented, self-motivated prof
essional adept in data management, organization, and analysis. Skilled at examin
ing data, identifying trends and results, and communicating findings to broader
audience. Well-versed in insurance, financial, and inventory fields. Structures
the workday as a series of goals and objectives with careful prioritization of t
asks that results in a high completion rate. Multi-tasks with ease, administerin
g and completing multiple, diverse projects and programs. Established and mainta
ined rapport with individuals of widely diverse backgrounds and professional lev
els, enhancing client interactions. Proficiencies include Microsoft Word and Exc
el, internet and email usage. Learns new and proprietary systems quickly.

*** SKILLS SUMMARY ***

DATA ANALYSIS
* Developed files, graphs, charts, and reports to evaluate contractual fulfillme
nt, company profitability, accuracy of general ledger, and other issues as reque
sted.
* Created and disbursed 5-10 monthly production and management reports analyzing
work flow, efficiency, potential problems, and cost-profit ratios.
* Evaluated, extracted, and manipulated data; retrieved diverse departmental inf
ormation to distill accurate, relevant information.
AUDIT & INVESTIGATION
* Researched and resolved discrepancies of $500K+ between Administration System
and the General Ledger by uncovering the underlying causes and eliminating probl
ems.
* Performed solo on-site audits and collaborated on team audits on client's repo
rting and company's processing.
* Saved $600K in reserves from one client by organizing and implementing control
processes.
* Recommended solutions to discrepancies and treaty problems, which were consist
ently acted upon.
* Conducted extensive research on the history of individual policies.
PROJECT MANAGEMENT
* Performed complex changes to actual insurance contract utilizing knowledge of
products, services, and legal regulations.
* Supervised up to 5 people in the daily operations of small insurance office.
* Trained peers and subordinates in site specific and corporate regulations; tau
ght sections of required classes.
COMMUNICATION & CLIENT RELATIONS
* Built better inter- and intra-departmental rapport to facilitate faster and mo
re accurate reports.
* Established a Policyowner Service Department as liaison between company and po
licyholders.
* Interfaced between clients, consumers, and company to strengthen communication
.
* Collaborated closely with diverse clients to ensure contractual agreements wer
e fully understood and met; interpreted treaty terms as needed.

ELIZABETH WIEDERKEHR
*** PROFESSIONAL EXPERIENCE ***
2004-2010 JACKFORK LAND, INC. -OKLAHOMA CITY, OKLAHOMA
LEASE ANALYST: Compared initial lease purchase document to summary of county pr
operty records. Determined, as necessary, the need for additional documents in
order to establish a clear trail of title (i.e., deed, will, death certificate,
etc.). Entered essential information to database. Trained assistants in variou
s aspects of these procedures.
2002-2003 UICI INSURANCE SERVICES-OKLAHOMA CITY, OKLAHOMA
SENIOR ANALYST: Developed and coordinated myriad reports, such as policies sold,
applications received, inventory control, etc. Collaborated regularly with vari
ous departments, including marketing, compliance, accounting, and management. An
alyzed information from different departments and extracted relevant data to cre
ate reports.
1994-2001 SCOR LIFE U.S. REINSURANCE COMPANY-DALLAS, TEXAS
SENIOR REINSURANCE ADMINISTRATOR / AUDITOR: Ensured treaty terms were met and fo
llowed; uncovered discrepancies and errors and resolved problems efficiently and
inexpensively. Performed solo on-site audits of client reporting, systems, and
procedures. Reconciled general ledger, client reports, and administration system
to keep accounting and finances accurate. Strengthened knowledge and understand
ing of client business and contractual obligations to better analyze and interpr
et reports. Collaborated in the administration of group health and life insuranc
e. Generated both regular and special reports as requested.
1990-1993 NORTH AMERICAN REASSURANCE COMPANY-DALLAS, TEXAS
SENIOR REINSURANCE ADMINISTRATOR: Processed client reports, utilizing knowledge
of client's block of business, report format, policy types, and treaty terms. Co
nducted extensive policy history research. Participated in team audits of large
clients to ensure compliance with contract.
1988-1990 SOUTHLAND LIFE INSURANCE COMPANY-PLANO, TEXAS
POLICY CHANGE ANALYST: Performed complex changes to the actual insurance contrac
t requiring knowledge of products, accounting, insurance system, and legal param
eters. Analyzed system deficiencies and created effective solutions. Collaborate
d in training new employees.
1981-1986 AMERICAN TRUSTEE LIFE CORPORATION-OKLAHOMA CITY, OKLAHOMA
POLICYOWNER SERVICE / CLAIMS MANAGER: Directed staff of 5 in many aspects of ins
urance office. Hired, trained, and guided personnel. Functioned as liaison betwe
en company and policy holders while honoring contractual obligations of both. Co
ordinated all claims and controlled procedures.
*** EDUCATION ***
Oklahoma State University, Stillwater, Oklahoma
Specialized Courses Include:
* Insurance Administration * Annuity Principles & Products * Insurance Company O
perations *
* Legal Aspects of Life and Health Insurance-U.S. * Principles of Insurance: Lif
e, Health, & Annuities *
References Available upon Request