Alisha Woods

678-490-4808
Objective
Management responsibilities with an organization, where demonstrated skills in o
peration and visual merchandising can be translated into growth and profitabilit
y. I have over 19 years of experience in Retail Management and increased respons
ibilities in personal training. Worked as a case manager for 4 years and have th
e ability to provide direction and resources to help clients on a day to day bas
is. I've gained the ability to assist clients with developing and meeting progra
m goals as a Job Coach. I've had the opportunity to work with the unfortunate po
pulation that we serve daily, mentally challenged, homeless, and those who suffe
r from the disease of addiction.
Education
Southern Ohio College Cincinnati Ohio 2003-2004 Associates Degree In Criminal Ju
stice
Wilberforce University Wilberforce Ohio 2005-2010 Bachelors Degree In Criminal J
ustice
July 1 2009- Oct -2009 Department of Community Based Services
OSA II
Performs a variety of office support duties involving the use of multifaceted of
fice practices and procedures requiring interpretation and or initiative and
performs other office duties such as scheduling, input of payroll ordering supp
lies, processing data and checking the status of clients Foodstamp and Medical C
ases.
July 2004- August -2008 Freestorefoodbank
Interim Program Coordinator/ Case Manager/ Job Coach
Social Service Department, provide support services for ABAWD participants in co
njunction with Super Jobs. Provide task analysis and education strategies approp
riate to manage a caseload of community work experience program participants in
work assignments throughout the agency, assist in the performance of clients dut
ies to assure that goals are being met. Also monitor work sites, screen for WIA
participation and Super Jobs readiness and serve as an advocate for job seeking.
Manage the front desk and reception area, greet clients make referrals to outsi
de community resources and transport clients to and from worksites, employers ,
trainings and programs.
Assist with the screening of special needs clients. Conduct initial interviews a
nd assessments and put essential information into database. Dealing with clients
who are drug addicted, homeless, poverty stricken and mental illnesses.
January-2000 August-2008 Bonus Cleaning Concepts
Supervisor
Managing a group of 24 plus people on a day to day basis. Exceed my customers ex
pectations by providing superior cleaning services for commercial, industrial, p
rofessional and retail facilities. Coordinate staff and ensure standards of clea
nliness are maintained. Record data concerning work assignments , personnel acti
ons, and time cards. Assigned workers their duties, and inspected their work. In
vestigate complaints concerning cleaning service and equipment, and take correct
ive action. Conduct orientation training for new employees and in service traini
ng of other employees to explain company policies. Order supplies and responsibl
e for vendor contacts.
Feburary-1998 August-2002 Big Lots
Assistant Manager
Store operations Maintain company standards through compliance with all policies
and procedures. Achieve accuracy in executing markdowns, shipping, receiving an
d cash control. Recruit, develop, and retain qualified associates to ensure staf
fing needs are consistently met .Coach confront and counsel associates to improv
e performance. Show initiative to assume additional responsibilities. Demonstrat
e ability to adapt to changes in direction priority. Maintained company standar
ds for cleanliness and organization and execute company directives for product p
lacement, display and signage. Drive and maximize store sales to achieve goals a
nd to control and minimize shrink to meet company expectations. Motivate associa
tes to achieve their maximum potential. Loading and unloading trucks, scheduling
, hiring, bookkeeping, customer service , visuals and in charge of a group of 20
plus employees. Provide associates the tools necessary to ensure customer satis
faction through training, development and example.