Luke Stratton

2901 Underwood Rd. Cell: 706-218-9707

Dalton, GA 30721 ls9350fa@westpost.net
Executive Summary
Results driven sales professional who utilizes leadership, sales analysis, and s
trategic planning to deliver upon company based initiatives. Possesses the knowl
edge to deliver and exceed company based goals by utilizing experience, coaching
, creativity, and development of sales staff.
Professional Experience

Retail Sales Associate October 2009 - Present

T-Mobile USA, Fort Oglethorpe, GA - Northwest
Directly responsible for operational duties in absence of store management. Ass
ist management team in operational, coaching, and sales initiatives. Operations
include deposit, inventory, audit preparations, returns, paperwork, shipments c
heck in and FIB board updates.
- Assist in training sales floor associates
- Assist in On Boarding process
- Prepare new hires for sales experience and technique

Key Achievements
- Promotional advance from slower kiosk environment to higher volume store as on
ly fulltime representative.
- Key holder and access to dual safe
- Store code access
- Retained MyTouch/HTC Champion status for two quarters
- Increased PHP percentage and VOC percentage from prior store

Retail Sales Associate August 2008 - October 2009

T-Mobile USA, Dalton, GA - Northwest
Handed the responsibilities of acting Retail Associate Manager without the title
. Overseeing the operation of the store to allow it to run smoothly for RSM and
RSA's
- Acted as interim RSM while management was on LOA
- Performed tasks that only management is capable of
- Direct reporting to Market Manager
- Filled RSM's position on weekly managers conference calls
- Created teams scheduling for two months while management was away
- Dispersed team to other stores in the market accordingly to cover shifts when
needed
- Performed weekly counts, inventory, and floor sets when called for
- Performed time adjustments accordingly
- Made sure phones were kept in stock and storage room was kept in order and pre
sentable
- Maintained direct contact with Help Desk to file tickets on anything needed fi
xing (Cabinets, Computers, Printers, etc.)
Key Achievements
- Nominated as MyTouch/HTC Champion
- Coached and assisted in training one of the highest ranking RSA's in the marke
t
- VOC ranking top 5% in the market for 5 consecutive months
- Kept the store at or above 100% to quota while RSM was away
- Consistently on the FIB board Best In Class for one or more weekly achievement
s

Event Representative, Retail Partner Sales August 2007 - August 2008

T-Mobile USA, Dalton, GA -Chattanooga, TN - Northwest
Responsible for delivering on key metrics as a sales leader, and front line empl
oyee with in the company.
- Travelled to different indirect dealers within the market (Wal-Mart, Best Buy)
- Trained Associates on latest products and plans
- Set up event table to attract customers and draw them in
- Marketing and merchandising responsibilities
-Responsible for sales of eight stores in the market
Key Achievements
- Ranked number 3 sales rep in the RPS division in Quarter 4 of 2007
- Assisted in growth and development of a number of new hires
- Maintained a friendship and high standard with most of Wal-Mart Connection Cen
ter employees

Connection Center Sales Associate, Retail Sales January 2005 - February 2006
Wal-Mart, Dalton, Ga
Directly responsible for sales of three different carriers such as T-Mobile, AT&
T and Sprint
- Daily count for preparation of Inventory and audit
- Training new hires on different products, plans and how to close sales
- Merchandising and Marketing for said carriers
- Cash/check handling
Key Achievements
- Noticed by T-Mobile ADR for excelling in sales of T-Mobile products and vast k
nowledge of its promotions and offers
- Offered a recommendation of employment for T-Mobile
- Best in class for highest sales 12 consecutive months

Honors /Activities:
Letter of Recommendation written by school choir teacher to superior music colle
ge in Wisconsin (UW-Whitewater)
High School Letter earned in choir and show choir
Tomah High Solo/Ensemble
Tomah High Show Choir
Tomah High Jazz Quartet
Rockbridge Church Softball league
Worship Leader, singer and guitarist for several churches in southeast region
Education
Tomah Senior High School
Tomah, Wisconsin 54660
(608) 374-7358
General Studies/Music studies
Maintained a 3.2 average GPA
1999-2003
High School Diploma