SUMMARY

Professional with over ten years experience in planning and directing administra
tive functions to meet time-critical deadlines. Able to combine dynamic organiza
tional and communication skills with the ability to independently multitask, pla
n and direct demanding administrative operations and complex schedules. Act as a
trusted advisor, liaison and assistant. Business professional with more than fi
ve years of supervisory/management experience, combined with over five years his
tory as an Executive Administrative Assistant in a manufacturing environment. Ad
ditional experience in safety, quality, and customer service. Currently assistin
g in staff development training involving 15+ managers; enhancing management and
leadership skills. Professional with over five years of Human Resource experien
ce emphasizing leadership and development. Excellent at collaborating with manag
ement to determine training needs. Diplomatic and tactful; skilled in effective
interpersonal interaction.
PROFESSIONAL EXPERIENCE
Safety Coordinator - Jan. 2004 - Present
Greene, Tweed & Co, Houston, Texas
Design highly visible ergonomics program and improve safety management, Coordina
te training on regulatory requirements and optimal management practices, includi
ng initiating and developing curricula and training materials. Initiate, develop
, and implement equipment and process safety and environmental review process, u
sed to identify and minimize safety and environmental impacts of new and revised
operations. Lead behavior-based safety program implementation team. Represent e
mployer on environmental and safety issues during regulatory inspections. Manage
the coordination of 24-hour response programs for fire, chemical spills, hot ce
lls, and first aid and oversee investigative team for incidents and work-related
injuries and illnesses. Utilize extensive knowledge of DOT, DEC, EPA, and OSHA
regulations and requirements, as well as zoning and development ordinances. Part
icipate on cross-functional quality improvement team with responsibility for imp
roving company-wide written and oral communication process. Currently pursing Ce
rtified Worker's Compensation Professional and Certified Safety Professional.
Manufacturing Administrative Assistant - Jan. 2001 - Present
Greene, Tweed & Co, Houston, Texas
Assist manufacturing managers in completion of daily objectives, generate and pr
ocess monthly reports, process daily time and attendance records, develop creati
ve documents using Microsoft Word, Excel, PowerPoint, Visio, and Publisher, assi
st managers with new projects, schedule and coordinate manager meetings using Lo
tus Notes, ensure that manager meeting objectives are met, schedule and coordina
te travel arrangements of managers, act as team lead on Bold Future Communicatio
ns Team. Developed the implementation of a management and production employee sk
ill assessment. Developed and created skill assessment and versatility chart for
production workers and provided training solutions to help fill in the gaps. A
member of the Quality Internal Process Audit team - Maintain internal auditor sc
hedule, perform and process internal audits, provide assistance to auditors as r
equired, provide back up support to QA Department. Implemented paperless system
in QA Department. Acquired Internal Auditor Certification in ISO 9001:1994 and 9
001:2000. Safety Coordinator -Designed, implemented and maintained online MSDS d
atabase, Created online safety database as well as conducted safety audits of Ho
uston facilities, monitor safety violations, coordinate safety meetings, and dev
elop Safety Awareness tactics.
Sales Administrative Assistant - Jan. 2000 - Jan. 2001
FMC- Prostaff, Houston, Texas
Provided leadership and assistance to 5 other administrative assistants. Schedul
ed and coordinated sales meetings, scheduled and coordinated managers' travel ar
rangements, processed and maintained monthly reports, created and maintained sal
es brochures and portfolios.
Commercial Customer Service Lead - Jan. 1994 - Jan. 2000
Excell Communications, Houston, Texas
Served as Customer Service Team Lead over 50 employees, aided customer service a
gents with escalated issues, implemented new tactics to assist in customer servi
ce problem solving activities, processed customer service schedules, performed q
uality control audits on customer service phone calls and provided feedback to e
mployees.
EDUCATION
BA, Business Management, Minor: Supply Chain Management - May 2007
University of Houston, Downtown- Houston, Texas
GPA: 3.0, Major GPA: 3.0. 2010 Michigan State Univ.- Certified Worker's Compensa
tion Professional 2009 ASSE- Certified Safety Professional- In Process 2008 Safe
Start- TRainer Certification on Behavioral Based Safety 2008 Radiation Safety A
cademy- Radiation Safety Officer 2006 DVIRC- Lean Implementation Lean manufactu
ring Certification Level Ii
H.S. Diploma - Jan. 1990
Booker T. Washington High School, Houston, Texas
GPA: 3.5. Attended the High School for Engineering Professions.