Professional Documents
Culture Documents
SHAWMUT BANK--Hartford, CT
1987 - 1995
Bank Officer, Manager, Supervisor, Customer Service Representative
Began employment in the role of Customer Service Clerk in the Commercial Credit
Department, a division of Loan Administration. After six months, promoted to Su
pervisor, and eventually Manager. During this time, assumed additional responsi
bilities and managed approximately fifteen employees, some from offsite location
s. Elected by Senior Management to position as an Officer of the corporation, as
a result of proven abilities to manage staff and contributions to Loan Administ
ration Division.
EDUCATION
BACON ACADEMY - Colchester, CT
High School Diploma
CERTIFICATES
Introduction to HIPPA/Foundations of Medical Insurance/COBRA
COMPANY-SPONSORED TRAINING
The Effective Manager, RMA Code of Ethics, Keys to Effective Communication
COMPUTER SKILLS
Proficient in Microsoft Word, Outlook and experience with Excel
AWARDS
ELITE award received for efforts to initiate and develop an industry-wide backgr
ound check process for loan signing agents.