Gregory Dobrer, Solutions Architect

Phone: 347-494-1729 | E-mail: admin@voiceandwireless.com

SUMMARIES
Over 15 years of Telecom Engineering and 10 years of extensive Consulting exper
ience designing and deploying Voice, Video and Data Networks for large corporate
and government clients, such as KPMG, BearingPoint, CapitalOne, Bank of America
, FBR, DoDEA, FDNY. Extensive experience in designing and deploying customized V
oice, Video and Data solutions from ground-up. BS in Electrical Engineering.

RELEVANT CAPABILITIES ENCOMPASS

* Telephony Systems (PBXs) assessment and convergence recommendations.
* IP PBX / Unified Messaging (Voice Mail) Systems design and deployment.
* IP Contact Centers Design, Deployment, Optimization.
* SIP/IAX Termination and Origination provisioning
* Global IP Telephony Dial Plan design and optimization.
* Toll Bypass technology design and deployment.
* E.911 Compliance recommendations and auditing.
* Voice & Video over Wireless LANs design and deployment.
* IP Telephony - Analog PBX Integration.
* IP Video Conferencing Systems design and deployment.
* Advanced IP Phones Features and Services customization.
* Network Readiness assessment and QoS deployment.
* Corporate Data Centers Design, Deployment, Optimization.
* Wireless backup provisioning for Voice and Data networks.

CERTIFICATIONS
* CCIE Voice - written exam passed on April 7, 2008.
* Smart Business Communication Systems for Account Managers, Januar
y 2008.
* Smart Business Communication Systems for Engineers January 2008.
* CVOICE Cisco Voice over IP, August 2007.
* Unified Contact Center Express & Unified IP IVR Deployment, October 2006.
* Authorized Covad VoIP Network Engineer, February 2005.
* Authorized Covad VoIP Certified Technician, February 2005.
* Cisco Certified Network Associate, CCNA, May 2000.
* SMB Account Manager, January 2008.
* SMB Engineer, January 2008.

TECHNICAL SKILLS
* Extensive experience in provisioning SIP Termination and Origination services.
* Experience in designing and deploying IP Contact Centers IPCC Enterprise 7.1 a
nd Express 7.0.
* Experience in designing and deploying Cisco AVVID IPT (IP-Telephony) and PSTN
Integration.
* Experience deploying, customizing and integrating Unity Voice Messaging System
.
* Specialized experience with design, deployment and testing of Wireless LANs.
* Corporate IP networks: Design/Testing/ Deployment/ Management/ Support.
* Protocols: TCP/IP, IGRP, EIGRP, OSPF, BGP, Frame Relay, ATM, MPLS, RSTP, HSRP,
AAA, QoS, CoS, H.261, H.263, H.264, H.323, MGCP, SIP, SCCP, PCM, CAS, CCS, N
FAS, QSIG, SS7, 802.1q, 802.11a/b/g, 802.11x (Cisco LEAP and EAP-FAST).
* Networking devices: CallManager, Voice Gateways, Gate Keepers, MCU's, Routers,
Switches, Firewalls, Intrusion Detection, VPN devices, DHCP servers, Cisco Wire
less, Videoconferencing ( TelePresence & IP/VC 3500), ASA5500, and other equipm
ent.
* Structured copper/optical Cabling Experience.
PRESALES EXPERIANCE
* Conduct meetings with Enterprise clients to identify their needs in the follow
ing areas:
* Network Infrastructure - such as LAN capacity / redundancy / QoS support
* Internet connectivity - such as T1, DS3, Metro Ethernet, VPN, MPLS
* Converged networks feasibility
* PBX and IP PBX Integration / upgrades
* IP Contact Centers
* Voice and Video conferencing
* Configured equipment and performed live IP PBX's and Hosted PBX demonstrations
utilizing various LAN, Wi-Fi, IP WAN and VSAT media.
* Gathered requirements, conducted capacity planning, developed proposals to mod
ernize and deploy various Voice, Video and Data technologies.
* Identified proper equipment, compiled BOM's and procured necessary SW and HW c
omponents.
* Conducted Site Visits with objective to inspect and modernize Data Center faci
lities.
* Performed complex ROI analysis to evaluate convergence feasibility.

WORK HISTORY
03/2005 - present: Solutions Architect - Voice & Wireless Communication Systems
* Currently working on a project to provide Emergency Voice communications over
WLAN and VSAT networks for MSHA.
* Provisioned SIP Termination and Origination services to accommodate with PBX /
PSTN Integration.
* Performed complex Interop tests and SIP Integration to allow International DID
forwarding.
* Upgraded IPT Cluster from CCM v.4.2 to CUCM v. 7.1 supporting 2000 IP Phone us
ers.
* Led a project to convert a 2-cluster CallManager - Contact Center Enterprise s
olution into a single (converged) cluster system.
* Configured SIP Proxies to facilitate Least-cost routing (LCR) and PSTN Integra
tion mechanism.
* Designed and deployed VoIP Mobile Network utilizing Cisco CME v.4 to support V
oice & Video functionality over Wireless LANs.
* Configured Inter-cluster and SIP Trunks, Gateways and Gatekeepers to support m
ultiple IPT sites deployment utilizing CUCM v.7.0.
* Deployed Cisco Emergency Responder (CER) connecting to local PSAP to comply wi
th E.911 regulations.
* Designed and deployed IPCC Express solution, co-resided with CCM 4.1.
* Gathered requirements and designed IPCC Express solution to allow efficient ag
ents' utilization.
* Configured Call Handlers and Scheduling in Unity to allow playing Standard and
Closed messages.
* Led a project to design and deploy Campus QoS to support TelePresence CTS3000
functionality.

Consulting assignment at FDNY, NY, NYC

* Led a project to migrate NYC Fire Department's (FDNY) Emergency Response Appli
cations.
* Designed, tested and deployed customized Network Monitoring solution (utilizin
g NetScout's equipment) to analyze applications running on FDNY legacy network.
* Tested QoS and Network performance utilizing LANforge Traffic Generators.
* Researched and managed QoS design project to prioritize critical FDNY applicat
ions flow.
* Designed and implemented Firewall-based security utilizing Cisco FWSM and Cata
lyst 6513 platform.
* Configured VLANs, HSRP, RSTP, Trunks, QoS on Catalyst 6513 switches.
* Configured, upgraded and supported Cisco 7206 routers.
* Performed Network Readiness assessment to facilitate Intra-Enterprise TelePres
ence deployment.

Consulting Assignment at CapitalOne, Richmond, VA

* Developed a complex Dial Plan to support 8000 users and to converge from 4-dig
it to 7-digit dialing.
* Customized CCM 4.2(2) to allow differential call flow, based on Date and Time
schedule.
* Implemented CallManager Extension Mobility to support Auto-generated profiles
for roaming users.
* Installed OS Environment and upgraded CallManager application from v.3x to 4.2
(2).

Consulting assignment at FBR, Arlington, VA

* Designed and deployed a fully redundant IPT network to support multiple sites,
populated with 2000 IP Phones utilizing CCM 4.3 (2), running on Windows 2003 se
rver platform.
* Configured 7961 IP Phones, Voice and Data VLANs, access and trunk ports, utili
zing 6509 and 3560 Switches and Cisco 2820 ISR routers.
* Designed and configured end-to-end QoS to prioritize Voice traffic flow and ot
her critical applications.
* Designed and integrated Teleworker VPN solution to allow remote IP Phones conn
ectivity.
* Intergraded Norstar CallPilot with Cisco IPT cluster to support VM legacy func
tionalities while migrating to Cisco Unity Voicemail system.
* Coordinated establishing DR sites utilizing ISDN media and secure (VPN-based)
network equipment.
* Developed templates and configured CPE to support 4 application classes (CBWFQ
) on AT&T MPLS.
* Researched and defined bandwidth and applications requirements to deploy QoS,
utilizing MPLS over AT&T ATM backbone, supporting Voice, Video and Data applicat
ions.
* Researched, configured, tested and deployed CiscoWorks LMS 2.2 utilizing Win.
2000 Server platform.

07/2003 - 03/2005 Consulting Engineer, McLean, VA

Worked as Independent Consultant providing Telecom design, deployment and suppor
t services to Enterprise Clients.
* Prepared Visio diagrams, developed IP addressing structure, researched and rec
ommended appropriate switching and routing equipment for procurement.
* Conducted site surveys and deployed Secure Wireless networks (802.11a/b/g) for
medical facilities.
* Deployed LEAP and EAP-FAST (802.11x - compliant) security.
* Designed and implemented Def-Serve QoS to support Multimedia Streaming applica
tions.
* Upgraded and deployed Cisco IDS 4215 appliances, integrated with Cisco Event V
iewer application.
* Designed and deployed a fully redundant network for a financial institution.
* Configured and connected Cisco PIX 520 Firewalls and 3000 Series VPN Concentra
tors.
* Configured and deployed and upgraded 2900, 3500, 4500 and 6500 Switches and 72
00 Series Routers.
12/2000 - 07/2003 Senior Consultant / Network Engineer, BearingPoint, McLean,
VA
* Supported complex BearingPoint infrastructure by maintaining highly available
Networks and providing Clients with secure access to remote sites and co-locate
d servers in 24x7 Production environment.
* Led several projects, involving design and commissioning of corporate networks
utilizing secure VLANs/Gigabit Ethernet/Fast Ethernet and Cisco WLAN (802.11b)
technology.
* Led a project to design and deploy Cisco IP/VC 3500 Video Conferencing solutio
n.
* Led a project to design and re-wire BearingPoint Data Centers and LAN/PBX faci
lities.
* Oversaw a small group of engineers to design and deploy various network-relate
d solutions for BearingPoint infrastructure, and also for Clients.
* Installed and administrated Cisco CallManager 3.X to support IP Telephony in c
orporate environments.
* Coordinated and implemented a complex ISDN backup Network, utilizing Cisco IP
Sec. Routers, dynamically connected over Internet to VPN Concentrators.
* Responsible for NJT (New Jersey Transit) network project to design and commiss
ion a multi-point VPN Network.
* Installed, managed, and supported various Cisco equipment, including PIX 520 f
irewalls, Cisco IDS/ IPS, 4250, Cisco 6500, 5500, 3500, 2900 Series switches; 72
00, 3600 and 2600 Series Routers, IP-Telephony, Cisco Wireless and Cisco IP/VC (
videoconferencing) devices.
* Served as an escalation engineer to troubleshoot and resolve various connectiv
ity issues.

02/ 1995 - 07/2000 Network Engineer 3 CAIS Internet, McLean, VA

Served as Senior Network Engineer (Tear 3): ISP 24x7 Environment, resolved netwo
rk-related issues in the following areas:
* T3, T1, ISDN, Frame Relay, ATM, Dial-Up connections, Wireless LAN, DHCP.
* Cisco 12000GSR, 7500, 3600, 2600 Series routers and 2900 Series Switches.
* Configured and managed Routing and Switching equipment.
* Configured and managed firewalls and documented NAT mappings.
* Managed IP addressing space and implemented IP Access Lists.
* Resolved IP routing issues and recommended resolutions to customers.
* Isolated and resolved network-related issues w/ Telco vendors.

EDUCATION
* BS in Electrical Engineering.
* Multiple Cisco Professional Certifications.

PERSONAL
* Enthusiastic self-starter with Can Do attitude, able to work independently, co
llaboratively, and efficiently.
* Excellent References available upon request.
* Citizen of the USA.