Head - Global PMO/ Program Manager

Overview
* Demonstrated success delivering quality large programs on time, on
budget
* Strong usage and experience using SDLC, RAD, Agile methodologies
* Top notch communication and motivational skills
* Over 15 years of C Level Interactions
* Strategic Advisor for global Projects
* Out-of-the-box thinker
* Effective leader of teams - largest project team size of 60
members
* Over 10 years experience in Financial Services companies with a
history of solving difficult business problems
* 16 years of project management experience in the technology space

* 12 years managing onsite/offshore multi-vendor teams

* 12 years of experience leading program management teams
* Mentoring and Training - personally trained and mentored over 300
PMs on project management practices
* Experience managing multiple enterprise-wide projects
* Ability to quickly grasp and learn new domains, facilitate problem
solving, and manage change
Professional Profile / Key Acheivements
Establishing and Managing Global PMO
* Set up and managed PMOs for multiple companies including Ness
Technologies, American Express, Nextel Partners, etc. Managed a
matrixed team of over 150 project/program managers in the Global
PMO for Ness.
* Personally conducted yearly best practices training programs for,
and mentored new and experienced Program managers and project
managers.
* Evaluated and used multiple Enterprise Portfolio Management tools
such as Clarity, Whizible, etc.
Project Management and Team Management Experience
* Over 20 years experience running multiple projects and managing
teams diverse, dispersed teams.
* Strong entrepreneurial background, forged by having managed my own
company for 8 years.
* Oversaw from a Program Management perspective as well as did
hands-on Project Management for a number of IT initiatives at S&P,
Northern Trust, ING, etc.
* Brought a $15M portfolio of heavily delayed projects into control
for a subsidiary of American Express by setting up PMO processes
and polarizing the efforts of a dysfunctional team of talented
professionals from multiple companies within 2 months.
 * Successfully released a delayed and fibrillating Intranet Portal
with 13 applications and rolled it out to over 35000 users across
the globe in time and under budget, with measurable results.
Strategic Business Consulting Experience:
* Spearheaded the team that provided strategic direction for S&P's
Structured Finance surveillance initiative. Devised an innovative
approach to requirement gathering, collation and management for
truly global exercise was highly lauded by client leadership and
team members alike. Brought global focus and clarity in
consolidating conflicting regional requirements.
* Provided thought leadership to Franklin Templeton, ING
Investments, etc., helping them strategically consolidate multiple
Transfer Agency systems and Trading Systems into one.
* For companies such as Northern Trust, that grew through mergers
and acquisitions, developed and executed a unique approach that
straddled technology and business needs and helped consolidate
disparate IT systems into a single best-of-breed solution.
* Revamped the entire end-to-end process for Finaplex, a product
company with a wealth management solution, to enable them to
drastically improve their quality management process.

Proven Record of Analyzing and Improving Processes across Industries

* Personally conducted yearly best practices training programs for,
and mentored new and experienced Program managers and project
managers.
* Maximized the value provided by program management services across
a variety of clients.
* As the head of the Business Advisory Services group, instrumental
in improving key processes for clients, improving throughput of
processes by as much as 20%, while reducing costs by over 10%.
Career Overview
* IT/Business Program Manager Blackwell Consulting Services (March
2009 - present)
* Facilitated the formulation of company vision and goals for a
major Insurance company. Revamped their workflow processes to make
them more scalable, more efficient and clearer. Spearhead the
project teams leading 14 IT projects over next two years.

* Sr. Vice President and head, Global Program Management Office and
Business Advisory Services, at Ness Technologies (Oct 2004 - Jan
2009)
* Span of control of 150+ Project Managers, Business Analysts,
Process Analysts and SMEs in the Financial Services domain.
* Troubleshooter for the company on large, failing engagements
Turned around 4 large engagements that had huge process and people
issues - average turnaround time was under 2 months.
* Developed standard operating procedures and change management
strategy for project managers, resulting in improvement of
efficiency across projects.
* Head, Enterprise Application Integration and PMO practices for
Avesta Computer Services, Ltd. NJ (Apr 2003- Sept 2004)
 * Improved productivity and reduced working hours of project
managers by an average of 8 hours a week for Nextel Partners by
setting up a PMO for them.
* Re-engineered roles and responsibilities and defined the process
framework for STG, a product company, to dramatically improve
their delivery and support capability.
* Portfolio Manager (IBM Global Services) - was acting Director of
Technologies at American Express. (2002 - 2003)
* Built a cohesive team of 50+ developers, testers and managers from
a dysfunctional group inherited from 3 different groups within 2
months. Dramatic improvement of morale and output was seen from
team comprising of resources from four vendors
* Brought clarity to the portfolio of supported applications and
improved processes resulting in increased coverage, shorter
turnaround times and fewer escalations (only one escalation to
senior management in 6 months, from over 2 a month)
* Head, Program Management Office - Workadia from American Express
(2001 -2002)

* As a member of the leadership team, brought structure to the

organization through improved team dynamics, and processes -
projects that were delayed 6 months got back on track within 3
months
* Rolled out corporate Intranet for 35000 global users covering 13
distinct projects on time.
* Director Lotus IBM Division - Horizon Companies, Inc. (1998 -2001)
* Operations Manager - Impact Systems, Inc. (1997 -1998)
* President and CEO--Multi Tasks CAD Services, India. (1988 -1996)
* Started, grew and successfully sold this first dedicated CAD
services company in India after 8 years

Early Career - R&D Engineer for a Electronics Company, Marketing and

Sales Engineer for a computer company (1985-1988)
Books and Publications

* As the first published author from India, authored two

best-selling technical books called