ANNE YARNELL

540-521-7759
ayb07ed2@westpost.net
PROGRAM / PROJECT MANAGER
SUMMARY:
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Extensive years of experience in Program / Project Management
Requirements Definition, Project Planning adept at collaborating
cross-functionally to optimize costs and formulate strategic
solutions.
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Proven ability to develop effective business cases and secure buy-in
for transformative IT programs aligned with business objectives.
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Areas of expertise: Business Process Improvement, Application
Development, Team-Building Principles of Effective Requirements
Management, IBM
AFFILIATIONS:
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Gartner
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PMI
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Gannthead
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BPM Institute
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RPM
TOOLS/ SOFTWARE:
MS Word; MS Excel; MS Project; MS PowerPoint; MS Front Page; MS
Visio; MS Access; (All Office 2000, 2003 HP PPM Center; MS Virtual
Server 2005; MS Virtual PC 2007; MS Exchange Server 2000/2003/2007;
Remedy; MS Active Directory; MS ADSI Edit; Quest Migration Tools;
Quest True Last Logon; Quest Recovery Manager for Active Directory
and Exchange; LDAP Browser; MS Visual Source Safe; MS Team Foundation
Server; MS SharePoint Services 2003/Moss 2007; SQL Server
7.0/2000/2005; Oracle 8i/9i/9i Application Server; Quest TOAD;
Business Objects Crystal Reports; Erwin Data Modeling Systems; ER
Studio Data Modeling Systems; IBM DB2; IBM Data Stage 7.5 IBM Quality
Stage 8.0; Trillium Data Profiler; IBM Rational; IBM Clear Case; IBM
Clear Quest; OBIEE; Business Objects; VMware; MS IIS 4.0/5.0/6.0; MS
SiteServer 3.0 Commerce Edition; Photoshop, Load Runner, Dreamweaver,
MS SMS, MOM, SCOM, Argent Guardian, IBM Tivoli Storage Manager, Site
Scope Monitoring Suites, Connect Direct. Clarity PPM.
EXPERIENCE:
VERIZON
IT CONSULTANT a" PROJECT MANAGER JUN 10 a" PRESENT
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Responsible for the planning and implementation for the enterprise
release of Clarity PPM v12 suite of BI tools across the Verizon
enterprise.
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Collaborate with accounting, finance, supply chain, HR, and
marketing teams to launch BI methodologies utilizing MS Project, MS
Project Server, that will integrate multiple decentralized
repositories used in the current environment for Program, Project and
Time Reporting under the umbrella of the Clarity suite.
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Report to the PMO and work within those guidelines to solidify
project metrics, develop forms and templates for Clarity that will
facilitate the development of future project plans, estimates,
reports and ultimate integration with Financial applications.
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Provide consulting and mentoring for the development team.
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Create project plans, schedules, roadmaps, and functional
specifications; deliver regular status reports to all IT and business
stakeholders.
DEPARTMENT OF LABOR, WASHINGTON, DC SEP 09 a" JUN 10
IT CONSULTANT - PROJECT MANAGER
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Conducted extensive research to identify improvement opportunities
and devise strategic recommendations for new projects.
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Involved in the execution of a data center migration and application
failover. Responsibilities include crafting and delivering the project
plan and schedule, working with the chief architect and engineering
team to identify equipment needed and then solidify relationship with
procurement teams to expedite the ordering process.
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Strengthened inventory, asset, and change management processes by
researching innovative solutions.
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Spearheaded the Connect Direct program, involving data integration,
migration and streaming from several external agencies into the DOL.
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 Assessed customer needs, gathered requirements, and lead UNIX team
to drive solution development.
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Liaise with outside vendors to define system parameters, ensure
HW/SW compatibility, and manage UAT.
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Delivered Connect Direct program on-time/on-budget.
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Generated cost savings and business improvement strategy discussions
by recommending automated solutions to introduce a mindset that
promotes scalable enterprise architecture that will reduce costs and
resources and integrate core business processes into the IT roadmap.
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Worked on the justification materials to get buy in for the
establishment of a PMO within the Department of Labor, in the hopes
of establishing standard project management methodologies across the
organization that include metrics for performance, templates and
training tools for better communication between project managers and
all other stakeholders.
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Worked on the justification materials to get buy in for the
establishment of a "Project collaboration area" that leverages MS
Project Server and Sharepoint as tools to enhance communication
throughout multiple teams.
ADVANCE AUTO PARTS, ROANOKE, VA JUL 08 - SEP 09
IT CONSULTANT - PROJECT MANAGER
AN AUTO PARTS MANUFACTURER SUPPORTING 3.3K+ STORES IN EASTERN AND
CENTRAL U.S.
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Supported diverse BI/data warehousing projects to drive
multi-release initiatives, involving integration of disparate data
into central repository, among which included the planning and
execution of: Rational Clear Case, Rational Clear Quest, Rational
ReqPro and OBIEE suites implementations.
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Collaborated with accounting, finance, supply chain, HR, and
marketing teams to launch Agile methodologies utilizing MS Project,
MS Project Server, HP PPM Center, SharePoint and Remedy systems.
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Worked with existing PMO to solidify project metrics, develop forms
and templates for HP PPM Center that was to facilitate the
development of future project plans, estimates and reports.
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Worked with PMO to provide and participate in training for project
management best practices, SDLC best practices and the use project
management tools.
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 Provided consulting and mentoring for the Commercial Acceleration BI
team
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Created project plans, schedules, roadmaps, and functional
specifications; delivered regular status reports to major IT and
business stakeholders.
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Played key role in planning Risk led vendor negotiations for
equipment, software licenses, and leasing structures.
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Collaborated with vendors and Microsoft Solutions Partners to
establish best practice architectural standards in data centers.
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Collaborated with vendors and Microsoft Solutions Partners to
justify and create a business case for implementing Sharepoint.
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Supported launch of data center for design R&D facility by liaising
with procurement teams to facilitate asset tracking, maintain
processes at end-of-lease cycles, and order equipment.
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Garnered multi-millions in savings by optimizing hardware SLAs and
software license spending.
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Trained all Hyundai and Kia dealership sales staff on utilizing
desktops post-AD migration.
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Trained all Hyundai and Kia dealership sales staff on utilizing the
Remedy system to create and submit help cases.
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Created and presented the justification materials to get buy in for
the establishment of a PMO within H.I.S.N.A, in the hopes of
establishing standard project management methodologies across the
organization that included metrics, templates and training tools for
better communication between project managers and all other
stakeholders.
SOUTHERN CALIFORNIA EDISON, ROSEMEAD, CALIFORNIA JUL 06 - JAN 07
IT CONSULTANT - PROJECT MANAGER
AN ELECTRIC COMPANY SERVING SOUTHERN CALIFORNIA INLAND EMPIRE
REGION.
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Contributed to $10M data center upgrade/restructuring initiative by
directing migration of global infrastructure and building outstanding
team.
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 Led requirements gathering for Windows 2000 and 2003 server
applications and negotiated contracts for Sys-Test and Production
Infrastructure application environments.
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Worked with existing PMO to solidify project metrics, develop forms
and templates for HP PPM Center that was to facilitate the
development of future project plans, estimates and reports.
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Worked with PMO to provide and participate in training for project
management best practices, SDLC best practices and the use project
management tools.
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Created training materials for PMO to use in empowering project
managers to succeed.
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Collaborated with vendors and Microsoft Solutions Partners to
justify and create a business case for implementing Sharepoint.
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Collaborated with infrastructure teams to enhance AD Group Policies
RSA tokens security model. Worked with Chief Architect to plan
long-term scalable solutions, involving clustering and network load
balancing, by assessing existing architecture and completing a SWOT.
Played key role in migrating Sage MAS 200 and 500 applications from
servers by gathering requirements, developing procedures, and
documenting findings. Delivered the data center optimization (DCO)
project on-budget and under-schedule.
ABBOTT LABORATORIES, TEMECULA, CALIFORNIA JUL 06 - APR 06
IT CONSULTANT a" PROJECT MANAGER
A MAJOR PHARMACEUTICAL COMPANY.
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Contributed to $9M infrastructure construction and maintenance
project by driving process improvements for Investigative Complaint
department.
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Created Crystal Reports templates, led integration of web components
with data warehouse, and conducted data analysis from SAP
manufacturing and financial modules.
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Undertook solution testing and training for new reporting systems.
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Recommended a cost-effective strategy to leverage Cognos and
Microstrategy solutions that would simplify and centralize
interdependent data marts.
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Trained Investigative Complaint management team on use of cubes to
analyze data and integrate into final reports.
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Trained Investigative Complaint management team on use of cubes to
use Remedy system to create and submit cases.
KAISER PERMANENTE SOLUTIONS CENTER, CORONA, CALIFORNIA DEC 05 - APR
06
IT CONSULTANT a" PROJECT MANAGER
A GLOBAL IT SERVICE PROVIDER TO KAISER PERMANENTE HOSPITALS AND
URGENT CARE CLINICS IN NORTH AND SOUTH AMERICA.
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Enabled 24/7 technical support by establishing workflows, business
processes, and training. Managed an enterprise AD user migration from
end to end, leveraging PMLC and SDLC methodologies.
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Ensured optimal support for 30K+ users by ensuring that tiered help
desk teams worked seamlessly to provide remote support center
administration.
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Delivered an improved end-to-end communication process for 3 help
desks by streamlining LDAP and SQL queries and integrating them into
existing Remedy system to automate change management process and
deliver ITIL service methodology.
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Delivered a business case and an implementation plan to utilize
Remedy as the preferred Help Desk ticketing system.
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Created and presented the justification materials to get buy in for
the establishment of a PMO within Kaiser Permanente, in the hopes of
establishing standard project management methodologies across the
organization that included metrics, templates and training tools for
better communication between project managers and all other
stakeholders.
AMN HEALTHCARE, SAN DIEGO, CALIFORNIA AUG 05 - DEC 05
IT CONSULTANT a" PROJECT MANAGER
A HEALTHCARE TEMPORARY STAFFING ORGANIZATION.
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Delivered 3rd-tier support and server hosting of web farm at
multiple data centers.
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Oversaw equipment purchasing and managed website deployments.
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Delivered a business case and an implementation plan to introduce
Sharepoint into the environment.
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 Managed and upgraded Group Policies and DNS to enhance performance
of AD domain architecture.
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Solidified relationships with Microsoft and Sungard to negotiate the
best solutions and contracts for professional services and data center
space and availability.
SOJOURN DEVELOPMENT, SAN DIEGO, CALIFORNIA AUG 02 - SEP 04
PROGRAM MANAGER
A START-UP GAME DEVELOPMENT COMPANY.
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Facilitated release of online video game by defining goals in
software life cycle.
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Analyzed and documented convergence and integration of hosting
environment and content management system. Defined requirements for
SalesForce CRM solution. Led vendor negotiations for software
licensing, programming resources, and equipment leasing.
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Contributed to development and deployment of multitier database for
massively multiplayer online role-playing game.
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Researched and secured all needed real estate and office equipment
resources and negotiated cost-effective contracts.
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Worked with CTO in narrowing down and selecting the data marts and
ISPs to host the game engines, as well as in selecting the software
development teams
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Managed the day to day operations within the company.
COMPAQ COMPUTER CORPORATION / HEWLETT PACKARD, HOUSTON, TEXAS MAR 99
a" AUG 02
IT CONSULTANT a" ECOMMERCE AND DATA BUSINESS ANALYST
A GLOBAL TECHNOLOGY COMPANY.
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Initiated solutions to support creation of online stores, involving
migration of farms from in-house UUNET to Lone Star Datacenter.
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Enhanced support, testing, and performance of 3-tier database in
external hosting environment.
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Proposed process improvements for eCommerce and XTRA-net
environments by analyzing SAP data, modeling BI in Crystal Reports
and Erwin, and analyzing data flow between main campus and nationwide
retail kiosks.
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Spearheaded tracking of ERP data for online commissions.
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Solidified relationships with Microsoft, IBM, and Left Hand Networks
to negotiate the best solutions and contracts for professional and
data center implementation services.
OTHER ROLES:
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IT Consultant - Business Systems Analyst at SAIC, Consultant
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Operations Manager at Insider Mortgage
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Consultant - Project Manager and Library Systems Business Analyst at
FKP Architects
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Consultant - Library Systems Business Analyst at Primary Services
Consulting.
Resume