LISA CHERI JACKSON

6509 Copper Ridge Drive Apt 201 Baltimore, Maryland 21209

919-270-7844
ljadd471@westpost.net
SUMMARY OF QUALIFICATIONS:
- Human Resources - Recruitment
- Training and Development - Process Development
- Candidate Sourcing - Project Leadership
- Record Maintenance - Management Support/Collaboration
- Applicant Tracking Systems - Staff Management
- Performance Assessments - Program Development and
Implementation
- Database Administration - Confidential Security Clearance
EDUCATION:
Strayer University, Raleigh, North Carolina
M.B.A., Human Resource Management
Expected Graduation Date May 2012
Strayer University, Raleigh, North Carolina
B.A., Human Resource Management
SUMMA CUM LAUDE
PROFESSIONAL EXPERIENCE:
Computer Sciences Corporation (CSC) REHIRE
October 2009 - Present
Baltimore, Maryland
(Government contract position is due to end late 2010)
Data Supervisor (2010- Present) Promotion
Create, maintain and verify a database with over 3000 prospective employees. Th
is database was one of the critical assets to the transition recruitment success
of the 2010 Census at the BDCC. Assist in developing and implementing standard
s and procedures to improve team efficiency and accuracy. Oversee and provide a
dvice and expertise to employees operating within a defined support operations a
rea. Recommend and initiate the selection and hiring of employees. Train and e
valuate employees to enhance their performance, development, and work product.
Address performance issues and make recommendation for personnel actions. Assist
in monitoring work flow, maintain levels of productivity, quality and timelines
s. Resolve problems. Communicate regularly with management on system integrity
, acts as a liaison between the data entry staff and analysis team.
Recruiter Professional/Generalist (2009-2010)
Responsible for the full life-cycle recruitment of 3,000 temporary workers to su
pport the 2010 Census. Build and maintain relationship with Community Based Org
anizations (CBO) to include Mayor's Office of Workforce Exchange, Baltimore Coun
ty Workforce Exchange and The Urban League of Baltimore. Assist in the design a
nd implementation of offer letters and decline letters. Conduct presentations t
o groups of 100 or more. Attend job fairs and college fairs. Extend offers, pr
ocess new hire paperwork and on-boarding of new employees (Declaration of Federa
l Employment, Fair Credit Reporting, Position Sensitivity Designation Level, Spe
cial Sworn Status and Digital Fingerprint). Serve as a Human Resources Generali
st for the facility and resolve employee relations issues.
Florida Power & Light (FPL)
February 2008 - October 2008
Juno Beach, Florida
Taleo Project Lead/Trainer
Directed companywide implementation of Taleo Applicant Tracking System. Partner
ed with hiring managers, Taleo representatives, and FPL leads. Tailored system
to meet company needs and facilitated meetings to brainstorm most effective util
ization. Oversaw fulfillment of goals/schedules and delivered updates to senior
management on status to ensure adherence to "go live" deadline. Collaborated w
ith FPL's system manager to write test scripts, and built a mock test prior to r
elease. Following system deployment, helped internal and external candidates ap
ply for positions. Served as the point-of-contact for Taleo support. Utilized
Administrative WebTop to build templates, candidates selection workflows, benefi
t summaries, and offer letters, as well as to build CCA (Candidate Correspondent
Agent) for Internal, External, Referrer and Agent needs. Supported the Legal t
eam to ensure correspondence and communications were compliant with OFCCP and EE
O regulations.
Major Highlights
* Generated $10K savings for the company by personally designing and facilitati
ng Taleo training programs.
* Maximized impact of new system through design, coordination, and leadership o
f in-person web training for 200 employees, with specialized presentations for s
enior management, hiring managers, recruiters, back office team, and testing per
sonnel.
* Ensured optimum success of implementation by leveraging prior experience with
Taleo to identify potential target areas of interest for FPL, which led to deve
lopment of key process improvements.
Computer Sciences Corporation (CSC)
July 2000 - February 2008
Falls Church, Virginia
Corporate Recruiter (2006-2008) Promotion
Sourced Administrative and Finance candidates utilizing online tools (Monster, C
areerBuilder, 6-Figure Jobs, Dice.com, etc). Conducted preliminary phone interv
iews and provided hiring managers with recommendations. Collaborated with manag
ers to develop thorough job descriptions and pre-screening questions and assiste
d in the creation of requisitions using Taleo. Met with potential candidates at
job fairs, coordinated college campus visits to publicize employment opportunit
ies, processed candidates through applicant tracking system, and delivered job o
ffers. Consulted with hiring managers on salaries and assisted with salary nego
tiations.
College Recruiter (2002-2008) Promotion
Established relationships with various colleges to understand their process for
assisting their students for on-the job placement. Partnered with hiring manage
rs and other recruiters to ensure on-campus community presence was established a
nd maintained. Marketed top candidates to hiring managers to provide quality ca
ndidate experience and ensure candidate progression through the recruiting proce
ss. Managed college campus visits to publicize employment opportunities, proces
sed candidates through the applicant tracking system, and delivered job offers.
Collaborated with colleges to ensure CSC branding for our entry-level positions
. Attended onsite job fairs at various colleges. Managed MonsterTrak account t
o ensure CSC entry-level positions were posted, as well as sourced MonsterTrak f
or top college candidates.
Project Acquisition Coordinator (2002-2004) Promotion
Led 5-member team through transitions for large clients Eagle Alliance, Aon, Zur
ick, Textron, Sun Microsystems, UPHS, and Boeing. Collaborated with hiring mana
gers and senior leaders to identify teams needed for acquisitions, enlisted tech
nical staff to assist with interviews and coordinated recruiting events. Built
comprehensive database that supplied upper management with key candidate informa
tion to support hiring decisions and provided daily reports to show status of th
e recruiting and hiring activities.
Trainer for Human Resource Director (2000-2002)
Instructed recruiters and hiring managers on company interview processes and new
applicant tracking system Taleo. Trained employees on using system to apply fo
r internal jobs and delivered new hire orientation training to divisional Execut
ive Assistants. Managed Annual Merit Increase and Performance Appraisal process
.
Major Highlights
* Optimized recruitment through proactive canvassing for potential candidates a
t job fairs and on-campus college visits.
* Improved hiring process by creating an acquisitions database that was heavily
used by upper management.
* Initiated Lotus Notes training for new hires which upper management recognize
d as an important tool in on-boarding employees.
* Repeatedly promoted to positions of increasing prominence and responsibility
throughout tenure with company from original role as Executive Assistant to the
Human Resources Director.

COMPUTER SKILLS: Taleo, Staffing Tools, GEMS Change Database, SAP, ADP-Virtual
Edge and Pay Force, ADP Employee Maintenance, Airs, Microsoft Office Suites, Out
look, Lotus Notes, Internet, and Intranet