10003 Katie Court

Tampa, FL 33647
www.linkedin.com/in/emoore210
Home: (813) 421-6605
Mobile: (813) 541-7412
E-Mail: emoore210@verizon.net
Business Consulting and IT Management Professional
SUMMARY
Data center management services, business continuity / disaster recovery, projec
t/engagement management, and business consulting professional with 25+ years of
experience in Information Technology infrastructure management, disaster recover
y, CRM, metrics, database administration, programming, system design, training a
nd technical support. Developed, implemented and maintained applications for in
ternal and external customers. Designed programs in a variety of industries inc
luding Payroll/HR, Healthcare, Telecommunications, Media Communications, Billing
, Sales, and Marketing. Excellent communicator who is able to present to and co
nverse with customers from "C" level to technical staff with ease. Fantastic pe
rsonal and professional IT network.
CAREER HIGHLIGHTS
* As an independent business consultant working with North Highland Consulting,
I recently performed thorough inventory and risk assessment of the current organ
ization, applications, technology, and processes for the CIO at the State of Flo
rida's Dept. of Financial Services in Tallahassee, FL.
* Recently facilitated JAD sessions for system enhancements requiring off shore
and on shore developers for Verizon Data Services as an independent business con
sultant working with Crossfire Consulting.
* As Director of Data Center Services at the Extropy Group LLC, I created the co
mpany's data center optimization services practice that included virtualization,
cloud computing, consolidation, migration, asset management, and other data cen
ter transformation and migration/relocation solutions for companies in the US an
d the Caribbean. (These services introduced at AFCOM's Data Center World - Spri
ng 2010 in Nashville, TN).
* Recently developed and implemented a business continuity program for Premiere
Global Services, a major teleconferencing provider, based in Atlanta, GA that in
cluded a comprehensive business continuity and disaster recovery plan for their
main teleconferencing center in Colorado, with future plans for other mission cr
itical business locations in the US and Canada.
* Successfully managed 1200 device / three facility data center consolidation an
d migration for BayCare Health System in Clearwater, FL to Tampa, FL.
* Managed successful development of a multi-city failover and disaster recover s
trategy with proof of concept for AMN Healthcare in San Diego, CA
* Successfully managed $4.9M data center and facility relocation and infrastruct
ure enhancement for Syniverse technologies in Tampa, FL.
* Created PMO organization for Verizon Information Technologies (VIT).
* Developed, implemented, and managed technology refresh program for VIT. Negot
iated with selected vendors and was able to save the organization over $0.5 M in
OPEX and $0.1M in CAPEX.
* Managed project for re-engineering of managed healthcare application at Verizo
n Information Technologies.
* Developed prototype CICS/DB2 application that tracked mainframe usage througho
ut GTE Data Services and was used as the prototype for CICS/DB2 development thro
ughout GTE Data Services.

PROFESSIONAL EXPERIENCE
* Independent Business Consulting and IT Management Professional, April 2010 - P
resent
* Providing short term consultation for clients in Florida via local consulting
companies.
* Director - Data Center Services, Extropy Group LLC, June 2009 - March 2010
* Responsible for the provision of scoping, proposals, and delivery for new data
center service related and business continuity / disaster recovery engagements
for a nationwide consulting firm based in Tampa. Provided pre-sales support wit
h client execs and developed customized solutions for clients.
* Senior Business Consultant / Project & Engagement Manager, BT Professional Ser
vices, February 2006 - June 2009
* Responsible for the provision of delivery and scoping for IT infrastructure op
timization projects in the Southeast U.S.
* Business Consultant, Bayshore Techonologies, April 2005 - January 2006
* Responsible for the management of major implementation projects and business c
ontinuity / disaster recovery programs for clients
* Technical Manager, New Product Development and Integrated Technology Solutions
, Verizon Information Technologies, August 1998 - November 2003
* Managed team of technical specialists, project managers, and systems engineers
that were responsible for the provision of infrastructure and technical support
for Commercial Services division of Verizon Data Services.
* Various Management, DBA, and Analyst positions, Verizon Data Services, Januar
y 1986 - August 1998
* Data base administrator
* Systems and Process Integration Engineer
* Technical Application support analyst/engineer
* Programmer/Analyst - Workers Comp and Commercial Business Applications, Transa
merica Insurance Group, September 1983 - January 1986
EDUCATION
Claremont McKenna College. BA, May 1979 - International Relations (Pol. Science
/Economics).
LA Urban League Ron Brown Technology and Data Processing Center. Los Angeles, C
A.
Certificate of Completion, September 1983 - Business Application Programming.
Jones International Inversity, August 2010 - December 2010. Project Management
Professional Certificate program.

REFERENCES
Personal and professional references are available upon request.