27 Carmichael Street McDonough, Georgia 30253 678-524-4223 (cell) cla60240@westpost.net
JB HUNT TRANSPORT INC. April 1996 to Dec 2009
DCS Area Risk Manager-Orientation March 2007 to Dec 2009 Primary duties include; conducting orientation classes for new employees and rev iewing all company and account specific policies, procedures and training for JB Hunt's Dedicated Contract Services division. Other duties include training new and existing employees on proper log management, conducting Smith System defens ive driver training, pre-employment and remedial road testing, as well as, condu cting quarterly safety training classes and safety event reviews. I also perfor m regular audits on current Dedicated Accounts and compile and report on orienta tion Key Performance Indicators (KPI's) such as total attendance, graduation per centage, turn over and safety statistics. I also assist terminal management by s upervising operations during vacations and absences. Account Manager June 2005 to March 2007 Responsible for P&L management, weekly KPI maintenance and customer reporting, c ustomer pricing requests and payroll/ billing through Pace systems for Dedicated Contract account. Daily duties included; booking freight, dispatching drivers, and customer reporting for high profile, results-driven customers. I was also r esponsible for maintaining total fleet compliance with D.O.T and company regulat ions including daily logs, maintenance scheduling and personnel reviews. Account Supervisor Sept. 2002 to June 2005 Assisted Account Manager with day-to-day operations on-site at Dedicated Contrac t customer. Duties included driver payroll, customer invoicing, booking custome r tendered freight, dispatching drivers, ensuring safe, on-time delivery of cust omer's freight and fleet compliance with D.O.T and company regulations. Safety Instructor Jan. 2001 to Sept. 2002 Conducted weekly orientation classes for new drivers coming into the company. P erformed Quarterly training, log reviews and road tests. Fleet Manager April 1996 to Jan. 2001 Dispatched an over the road board of 50 drivers. Worked with logistics departmen t to ensure proper loads planned on drivers. Monitored compliance issues as wel l as due home dates. Compiled, monitored and reconciled any pay variances for dr ivers. Responsible for weekly reporting on miles run and utilization of trucks.
HEARTLAND EXPRESS Dec 1995 to April 19
96 Dispatcher/Customer Service Single source contact for both CHEP Pallets and P&G Albany, GA. Responsible for booking freight, dispatching and insuring on time deliveries. FEPCO TRUCKING Sept. 1994 to Dec. 1995 Billing and Compliance Clerk BEKIN VAN LINES Jan. 1994 to Sept. 1994 Overages/Shortages and Damages Clerk