Robert T.

Jackson
6312 Marigold Street, Corona, CA. 92880
Contact Number: 951-642-0341
Email Address: rja5ed96@westpost.net
PROFESSIONAL SUMMARY
Productive field based multi-unit manager and business consultant with proven pr
ofit & loss acumen and ability to hire, build, mentor, and inspire teams to exce
ed business growth forecasts, control costs, increase profitability, and upgrade
caliber of work
EMPLOYMENT HISTORY
People Providing Training Solutions 2004 - P
resent
Senior Consultant / Vice President
Field focused management consultancy serving business executives and owners
* Analyze, develop, and implement audits, business, and marketing strategies to
increase revenue, profitability, average ticket, and reduce human resource issue
s
* Develop and facilitate one on one and group meetings with field managers and s
upport staff to improve operational execution and skill set
* Increased revenue from $10M to $40M for entrepreneur by working with support s
taff to identify new profit centers, open new locations, and improve systems
Chevron /Texaco
1999 - 2004
Customer Service Center Coordinator
Managed profit & loss accountability and service centers serving 640 retail stat
ions and 1200 wholesale customers throughout the Caribbean
* 10% revenue increase achieved by working directly with service center staff, w
arehouse personnel, and wholesale buyers to improve pricing structure
* Active in both one-on-one and group settings to improve performance and result
s of both business consultants and retail owners
Retail Business Consultant
Profit & loss accountability, business development, and compliance for 68 multi-
faceted retail centers with annual sales of $200M
* Exceeded corporate volume goals during 4 year tenure by working directly with
management teams to secure new business accounts and price competitively
* 13% improvement in convenience stores sales achieved by working with field man
agement to improve product offering and merchandising techniques
* 27% increase in retail revenue achieved by identifying new alternative profit
centers and working with supervisory staff to successfully execute
Hardy Communications Inc. 19
96 - 1999
Director of Operations / Consultant
Profit & loss, field marketing, and team development for telecommunications comp
any
* Achieved $500K additional sales by executing community based sales strategies,
identifying new strategic retail locations, and improving sales techniques
Envirotest Inc.
1992 - 1996
Program General Manager / Consultant
Profit & loss accountability for state emissions and vehicle safety programs wit
h 700 employees in 2 state region and largest ever application of remote sensin
g technology
* Lead $3.25M profit & loss improvement for state program with previous bottom t
ier performance by developing and motivating staff for emissions and safety prog
ram
* Lead 86% revenue and 60% profit improvement by working with staff to improve d
ata capture and streamline data processing for remote sensing project
Yum Brands/Pizza Hut
1980 -1992
Quality Control/ Division Training/ Area Manager
Compliance development for 100 stores, profit & loss accountability for 250 stor
e region training budget, and 20 company stores
* 40% improvement in compliance to government regulations and standards achieved
by field audits, one-on-one consultations, and group interaction
* 13% sales and 36% profit increase attained by building average ticket, increas
ing community involvement, and implementing control systems for restaurants gene
rating $14M
* $3M reduction in region's operating costs accomplished by reviewing current co
ntracts and direct negotiation of new waste removal contracts
* 5% sales and 7% profit region increase achieved by in store and group implemen
tation of effective systems
* Launched $350K catering relationships with Howard University and UMKC
* Established business relationship with Howard University School of Business to
implement corporate internship to improve number of management candidates
ACADEMIC CREDENTIALS
Bachelor of Science in Human Resources
Kennedy Western University, Boise, Idaho 2/17/94
PROFESSIONAL DEVELOPMENT
Zenger Miller Trainer
Certified Food Safety Manger Administrator
Certified Food Handler Trainer
Advanced Franchise Sales & Compliance Training
How to be an Effective Field Consultant
Preventing Work Place Harassment
COMPUTER SKILLS
MS Outlook, Excel, PowerPoint, Word
PROFESSIONAL AFFILIATIONS
Norco & Eastvale Chamber of Commerce