MARIO L.

NICASSIO
161 Rose Avenue (412) 243-1737
Pittsburgh, Pennsylvania 15235 mn68f1fc@westpost.net
EDUCATION
PENNSYLVANIA STATE UNIVERSITY, University Park, Pennsylvania
Bachelor of Arts in Speech Communications
PROFESSIONAL EXPERIENCE
MJM INCORPORATED - Verona, Pennsylvania
1997 - Present
Rental Property Manger
*
Manage several rental properties.
*
Maintain the financial operations of the properties.
*
Negotiation of contracts for various services and monitor managers monitor contr
actor performance,
investigating and resolving any complaints from tenants.
*
Oversaw the construction of several units and maintain management responsibility
for the day to day
operations.
GOLDEN VENTURES - Forest Hills, Pennsylvania
2006 - 2008
Medicaid Pending Specialist
*
Communicated with clients regarding Medical Assistance applications and eligibil
ity requirements.
*
Conducts reviews of Medicaid providers for compliance to program regulations and
procedures;
provides consultation regarding program procedures.
*
Responds to inquiries from providers, recipients, medical consultants, public of
ficials, the public and
others and regarding eligibility, policies and procedures, pricing and fee struc
ture, questionable
claims and other areas related to the Medicaid program.
*
Comprehensive knowledge of the procedures used in initiating, processing and eva
luating medical
claims.
*
Responsible and accountable for the daily maintenance of individual MA pending a
pplications.
*
Researches and analyzes Medicaid data collected from recipients, providers, manu
als and other
sources to answer questions and resolve problems.
PNC BANK - Pittsburgh, Pennsylvania
2001 - 2001
Inbound Call Center Consultant
*
Consultant to take inbound customer calls, answers questions, resolve issues, an
d address customer
concerns.
*
Prepared loan documents for PNC customers.
*
Answered phone inquiries regarding customer's accounts.
*
Obtained information from clients to process their loan applications.
UNIVERSITY OF PITTSBURGH MEDICAL CENTER - Pittsburgh, Pennsylvania
Financial Analyst
*
Perform budget functions involving formulation, justification and budget executi
on.
*
Reconcile financial data to ensure accuracy and immediate resolution of discrepa
ncies.
*
Record and maintain financial transactions and documents in various financial an
d management
systems, including providing analytical support to the budget decision-making su
pport process and
performing financial analysis and account reconciliation.
*
Created customized queries and reports summarizing financial information from nu
merous cost
centers from the general ledger database.
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UNIVERSITY OF PITTSBURGH MEDICAL CENTER - Pittsburgh, Pennsylvania
1996 - 1997
Account Representative, Department of Otolaryngology
*
Performing computer skills in patient billing, transcription, scheduling, insura
nce claims, accounts
receivable and data base entry.
*
Performing accounting, billing and banking procedures.
*
Ensure that correct coding is used to designate the diagnoses and procedures per
formed.
*
Responsible for new hire training and orientation.
ELECTRONIC DATA SYSTEMS - Camp Hill, Pennsylvania
Training Specialist
*
Created and delivered education seminars for health-care workers teaching medica
l assistance billing,
utilizing delivery methods to adult learning.
*
Identified general and specific training and education needs, for medical staff.
*
Traveled 90% of the work week.
UNIVERSITY OF PITTSBURGH MEDICAL CENTER - Pittsburgh, Pennsylvania
1993 - 1995
Patient Business Services Account Representative
*
Processed and reviewed third party billing.
*
Employee indentified as project manager for department's special programs.
*
Received 70 - 80 calls a day from patients and insurance companies with billing
issues.
UNIVERSITY OF PITTSBURGH MEDICAL CENTER - Pittsburgh, Pennsylvania
1991 - 1993
Patient Relations Department - Guest Services Representative
*
Responded quickly to requests from patients and guests, supervisors or managemen
t in a timely,
friendly and efficient manner and follows up to ensure guest satisfaction.
*
Helped to resolve issues between family members, patients, medical and nursing s
taff.
*
Fostered patient relationships and management functions which promoted long-term
relationships
with a diverse patient population.