Becky Bent

1534 23rd street, Des Moines, IA 50311* bba53568@westpost.net * 515-261-4495

Administrative Assistant/Clerical/Customer Service
I have worked in the office atmosphere for over ten years, from answering the ph
ones to filing, faxing, and assisting others. I have worked on reports in a time
ly fashion, and have worked with many different programs. I work well with other
s and learn new things in a timely manner.
Areas of Expertise:
* Data entry: numeral over 10,000. Alpha over 8,000. * Customer service: I have
over ten years experience. * Word, Excel, some Power point and outlook. Worked
with many different programs.

Experience
Mailroom, Adecco, MetLife. 3636 Westown Parkway, West Des Moines, IA. 02-04-2009
to 09-12-2009
* Worked in a fast paced environment, picking up and delivering mail four times
a day. Pulled legal documents out of scanned batches, resending out mail that wa
s not for MetLife. Finding missing paperwork. Was learning a new dept when I was
laid off due to slow mail.
Pre-calls/Log Dept, TMC Transportation 03-26-2007 to 01-05-2009. 6143 SW 63rd St
reet, Des Moines, IA 50321
* When I first started with the company I was in the Logs dept, would work with
over 4oo drivers to keep accurate and updated logs of their daily work, also to
make sure all their time was documented. We had reports due every month regardin
g the fuels, accident, and miles.
* When I went to the Pre-Call dept due to slowing work I was required to contact
the clients to receive directions for the deliveries, set up appointments when
needed and send the information to the drivers. Also did some faxing for this po
sition.
* I work well with others and pick new duties up in a fast pace.
Administrative Assistant/Change Processor, Marsh, 1776 WEST Lake Parkway, West D
es Moines, IA, 50398. 08-28-2006 to 03-22-2007
* Duties required me to make changes to life insurance policies, updating the in
formation, scanning, copying, faxing, and mailing out information.
Verification Coordinator/Clerical, NPR, 4164 NW Urbandale Dr, Urbandale, IA 5032
2. 07-09-2001 to 08-25-2006
Required to contact client letting them know products were rece
ived, faxing, filing, scanning, printing billing reports
, filling in for the front desk when needed. Also worked as data entry for the f
irst two years.
Education
East High School 1986 to 1988, finished high school one year early.
DMACC 01-2010 to current. I have been attending classes to become a Legal assist
ant.
First semester I studied Intro to computers, Intro to law, Introductory algebra,
and also Composition.
I received a GPA of 3.07 for this semester. I received an A in my intro to compu
ters class.
This semester I am taking History to 1877, Composition 1, and Art appreciation.
Programs I have worked with
Word, excel, some power point, some Java, rats, iris, internet, fox, programs 20
04, 2007. Printer and scanners. Phones.