Shirley Callahan

sca4c222@westpost.net| 2712 Depew Street, Wheat Ridge, Colorado 80214 | 303.238.

0904 H | 720.879.7917 C
Human Resources Professional
Human Resources Professional with over fifteen (15) years of comprehensive human
resources experience including recruitment and retention, conflict resolution/e
mployee relations, labor relations (union avoidance & contract negotiation), cha
nge management, strategic planning , compensation management, corporate communic
ations, wellness/total rewards programs-design and implementation, safety/EHS fu
nctions and benefit administration. Proven experience collaborating with senior
management to conduct Human Resource strategic planning to ensure alignment and
provide significant support to achieve corporate goals. Possess broad knowledge
of human resources in a variety of sectors/industries including Fortune 500 comp
anies with a large number of exempt/ non-exempt employees. Solid aptitude aligni
ng financial obligations through establishing/ forecasting and adhering to budge
tary conditions. Exemplary ability to address and implement strategic plans for
talent acquisition, retention, and succession planning. Proven skills in labor a
nd employment law including complaint investigation to thwart legal action.
EXPERIENCE
11/2009 Present Brandes Associates Inc., Senior Human Resource Manager/Recruite
r
Acted as a strategic and operational partner in all aspects of compensation and
benefits. Assisted in the development of HR Policies, benefits and compensation
as well as processes that supported organizational goals and objectives. HR proj
ect and process management for corporate initiatives and program support. Policy
interpretation and adaptation for corporate officers/owners, department metric
reporting, customer contract staff transition, consulting services related to ne
w initiatives, and facilitation of leadership decision-making. Oversight of HR-r
elated activities across a functionally diverse client base of employees as well
as coordination with multiple teaming partners and subcontractors located acros
s 17 sites. Senior generalist supporting field staff and managers with day to da
y recruitment, employee relations, policy interpretation and internal consultant
for programmatic/ contractual issues.
Multi-functional human resources management, including policy development, emplo
yee relations case management, HRIS implementation, compensation structure desig
n, diversity and affirmative action plan development.
Resolution of employee relations case management across the organization through
utilizing employment law expertise, problem-solving and manager coaching with c
ost-benefit analysis resulting in claims avoidance. Initiated management trainin
g and developed content via e-learning to mitigate future claims and develop lin
e management. Drafted and implemented a corporate Training Manual with the colla
boration of Environmental Health & Safety.
Developed an HR Practice Manual, outlining procedures and philosophies to govern
activities consistent with a multi-contractual environment. Re-designed Employe
e handbook for employee communication, legal/regulatory compliance and consisten
cy with client site processes.
Constructed an internal compensation structure including multi-level job descrip
tions, job families, market driven compensation ranges in support of business de
velopment, recruitment, objective measurement performance appraisals and interna
l equity. Integrated Health & Safety Working Conditions/Physical Requirements an
d contractually mandated minimum experience levels.
Implemented two HR Information Management Systems (ADPs HR/BS) including system
planning & workflow design, vendor connections, data analysis & configuration, c
onversion, testing and monitored post implementation production. Collaborated wi
th supporting departments to ensure all internal client needs were met.
Initiated the cross-company use of E-verify (Basic Immigration Pilot) Re-design
ed internal AAP reporting structure and establishments to reflect organizational
growth. Instituted and ensured internal practices that resulted in staffing act
ivities within expected placement goals, as well as termination, promotion and c
ompensation reports reflecting no discriminatory practices.
4/2008 4/2009 CRG West LLC, HR Manager/Recruiter/Payroll (position relocating
to CA)
Duties include supervising administrative and recruiting positions; preparing de
partment budget; managing company benefits including group health insurance, den
tal insurance, life insurance, AD&D, STD, LTD, flexible spending, 401(k) and EAP
; ensuring compliance with federal and state requirements for posting, hiring, C
OBRA, HIPAA, and FMLA; negotiating contracts; researching and analyzing benefits
, recruiting, and turnover trends; producing annual plan audits (File 5500s); ma
intaining current HRIS; investigating and managing employee complaints including
EEO; coordinating special events; and managing employee evaluations.
Facilitated all internal training. New hire, Sexual Harassment, Workplace Diver
sity, Code of Business Ethics, Anti Harassment, Train the Trainer, Safety in the
Workplace, Employee Development, Performance Management, and numerous other mod
ules.
Development and implementation of personnel policies and procedures; prepared an
d maintained employee handbook, policies and procedures manual within corporate
database. Also served as subject matter expert for multiple HR disciplines i.e.
, compensation, benefits, and employee relations. Also was responsible for proc
essing and maintaining a 200-person multi-state payroll. Performed other relate
d duties as required and assigned.
1/2007 4/2008 Intermap Technologies Inc, HR Generalist/Corp Recruiter
Administer various human resources plans and procedures, assist in development a
nd implementation of personnel policies and procedures; prepared and maintained
employee handbook, policies and procedures manual within corporate database. Als
o served as subject matter expert for multiple HR disciplines i.e., compensation
, benefits, and employee relations. Acted as an advisor in developing a corporat
e culture based on company values and in support of organizational effectiveness
. Interact on a daily basis with all employees in multiple locations for employe
e relations matters. Participates daily in organizational design efforts and the
implementation of HR initiatives.
Duties include but are not limited to annual performance review cycle, managemen
t of the ADP HRIS program, team member orientation, career and professional deve
lopment and training. Develops and maintains the EEO-1 report, compliance with f
ederal and state regulations and recommends strategies and practices to assist t
he organization to reach their goals. Responsibilities included day-to-day admin
istration of policies and programs covering all of the following: recruiting, em
ployment, salary administration, compensation, benefits, COBRA, leave of absence
, FMLA, employee and labor relations, safety and personnel, training, EEO, and p
lanning of staffing requirements. Provide on-going training, coaching and guidan
ce on performance related issues and policy interpretation Coaches new managers
in personnel matters.
5/1/04 12/2006 Radisson Graystone Castle, Human Resource Generalist/Manager
Performed professional human resources responsibilities in a variety of human re
source program areas, including recruitment, interviewing, benefits and employee
relations. Responsibilities also included recommendation and setting of perso
nnel policies. Processed and maintained employee information on computerized Hu
man Resource Information Systems. Responsibilities included day-to-day administ
ration of policies and programs covering all of the following: recruiting, emplo
yment, salary administration, compensation, benefits, COBRA, leave of absence, F
MLA, employee and labor relations, safety and personnel training, EEO, and plann
ing of staffing requirements. Reviewed and updated employee handbook in both En
glish and Spanish. Developed a program for insurance cost containment to cut in
surance premiums, and provide an ongoing safety committee.
4/1/2001 4/31/04 Steel Floors LLC, Human Resource Generalist/Manager
Developed, maintained and administered personnel management programs encompassin
g all functional areas of personnel and labor relations. Responsibilities includ
ed day-to-day administration of policies and programs covering all of the follow
ing: recruiting, employment, salary administration, compensation, benefits, COBR
A, leave of absence, FMLA, employee and labor relations, safety and personnel, t
raining, EEO, and planning of staffing requirements. Responsibilities also incl
uded recommendation and setting of personnel policies. Processed and maintained
employee information on computerized Human Resource Information Systems. Prepa
red and tracked employee evaluations including counseling of managers on procedu
res. Prepared a variety of reports and statistical summaries on employee skills
, payroll information, year-end reports, and other employee information. Adminis
ters various human resources plans and procedures for all company personnel; ass
isted in development and implementation of personnel policies and procedures; pr
epared and maintained employee handbook and policies and procedures manual. Per
formed benefits administration, which included claims resolution, change reporti
ng, approving invoices for payment, and communicating benefit information to all
employees. Developed and maintained affirmative action programs; filed EEO-1 r
eport annually; maintained other records, reports, and logs to conform to EEO re
gulations. Assisted in evaluation of reports, decisions, and results of departm
ent in relation to established goals. Processed and maintained OSHA and workmans
comp information. Recommended new approaches, policies, and procedures to effec
t continual improvements in efficiency of department and services performed. Mai
ntained Human Resource Information System records and compiled reports from data
base. Maintained compliance with federal and state regulations concerning employ
ment and employment law. Also was responsible for processing and maintaining a
300-person payroll. Performed other related duties as required and assigned.
Clearances Secret Clearance 2010
Education
1979 - 1982 Leeward College, Honolulu, HI., Human Resource Management
1998 2010 HR Related courses through continuing education.
Affiliations
1998 2010 Society of Human Resource Managers
1998 2007 Colorado Human Resource Association
References available upon request