Cellular: (616) 773-4503

Email: cs9cdeea@westpost.net
Carol Steele
Summary of experience
Multi-talented professional - proficient sales development and training, as well
as business administration and logistics management professional with
progressively responsible experience in cross industries including medical,
construction, manufacturing, and luxury products. Excellent interpersonal
communication, editorial and technical skills. Operate well in fast paced, sched
ule driven environment. Strategic thinker and multi-tasker. Creative "new perspe
ctives" approach to new business development. I am a positive motivator, enjoy l
eadership, and work well both independently and as a team member.
Experience 2009-present Precision Wire Grand Rapids, MI
Head of New Business Development
* Developed and implemented new marketing strategies that have increased the bus
iness portfolio 26% in 12 months from 278 to over 352 companies.
* Industry diversification to address weakened economy.
* Identification and development of new revenue streams.
* Contract analysis, review and renegotiation.
* Vendor identification and negotiation.
* Sales outreach, tools development.
2007-2009 Peter Lamas Organic Beauty Los Angeles, CA
Field Trainer and Sales Representative
* One-on-one and large group product presentations.
* Opened new retail accounts in growing natural health and beauty sector.
* Organized and moderated product training seminars through teleconferences and
webinars.
* Acted as company representative at industry trade shows.
* Assisted in generating local PR on behalf of company.
2004-2007 Self-Employed Grand Rapids, MI
Independent Sales
* While raising family, acted as Independent Sales Representative for beauty and
wellness companies including Rodan and Fields (Proactiv), and Mary Kay.
1998-2003 Dynasty Builders Co-owner Grand Rapids, MI
Office Comptroller (Administrator), Project Manager
* Ran office for custom home building company.
* Responsibilities included ordering of building materials and scheduling
delivery to multiple construction sites.
* Setting daily work schedules of building contractors and laborers.
* Acted as liaison between home buyers and the builder.
* Assisted home buyers with budgeting and selection of key custom home
components.
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Carol Steele
1994-1998 Spectrum Health Butterworth Hospital Grand Rapids, MI
Management Consulting Services Division
* Internal Operations Management Consultant responsible for streamlining and red
efining operational processes in order to maximize efficiencies.
* Developed new policies and procedures designed to save time and reduce
fixed overhead for hospital, taught staff "how to do more with less".
* As part of my role as Internal Management Consultant, I performed extensive st
aff and departmental process analysis which culminating into presentations to se
nior management and hospital administrators.
* Along with senior management, implemented findings into departmental life and
provided cost savings and benefits to hospital administrators.
1990-1994 Spectrum Health Butterworth Hospital Grand Rapids, MI
ANSOS Department, Staffing Administrator
* ANSOS was the hospital wide nurse scheduling department at Butterworth
Hospital.
* Responsible for scheduling entire intensive care and medical/surgical nursing
staff at Butterworth Hospital, which included overseeing a staff of several hund
red nurses.
* Responsible for developing and maintaining policies and procedures
essential to ensure smooth flowing nursing staff support in this fast paced
division at the hospital.
1987-1990 Spectrum Health Butterworth Hospital Grand Rapids, MI
Emergency Patient Care, Executive Secretary
* Worked directly under the Emergency Department Hospital Administrator.
* Responsible for overseeing staffing requests, setting staffing and
administrative meetings and maintaining minutes of the meetings.
* Acted as liaison to department managers and administrators throughout the hosp
ital.
* Responsible for ordering all supplies and interfacing with outside vendors on
behalf of the Emergency Care Department.
Education 1987 Baker College of Business Flint, MI
A.S., Business Administration
2007 to Present Landmark Education Livonia, MI
Continuing education in personal, group, and organizational skills development
Professional Associations
Proud member of these business development associations
W.I.S.E. (Women in Successful Enterprise)
G.R.O.W. (Grand Rapids Opportunities for Women)
Personal Interests
Personal interests include horseback riding, hiking, exercising and traveling
References Available upon request