Mary Ann Cronin

5816 Hidden Pine Lane

Mc Kinney, Texas 75070
(972) 369-0648 (972) 658-2010
Professional Experience
R & R Floor Covering Kalamazoo, Michigan
Office Manager/Administrator January 1999 - Present
* Manage all Payable and Receivable Functions for the Store
* Manage all aspects of payroll functions
* Manage all Financial Operations
* Answer Phones and Schedule all installation work
* Order all Products necessary to complete jobs
* Negotiate prices and terms with Sales Representatives
* Data Entry of all Payables and Receivables
* Handle Customer complaints
* Resolve Collection issues with our Customers and or Management Companies
* Resolve Credit issues with our Creditors
The Bank of New York New York, New York
Customer Activity Profile Analyst October 1993 - June 1997
* Complete Analysis
* Develop test plan for project
* Determine requirements
* Design and publish new interface specifications and documentation
* Create, or modify interface families, services and bundling
* Test with feeder application and CAP to ensure the proper data is flowing int
o CAP
* Provide customer's with correct charging; the bank with correct revenue
Secondary Job Responsibilities October 1993 - June 1997
* Develop procedures to improve workflow
* Coordinated Corp. Ed. Classes for the Customer Charging Department
* Scrub for External and Customer Charging Data Security access
* Coordinate steps to be taken for the new equipment, upgrades, and software re
quested for the Customer Charging Department
* Assisted users, and wrote guidelines for the users in the department to follo
w
* LAN/ Data Security Administrator
National Community Bank West Paterson, New Jersey
Human Resource Information Systems Manager February 1984 - September 1993
* Directly supervised two employees
* Directed work flow for eight payroll employees
* Produced and proved reports for executive management
* Performance Appraisals for my employees
* Proved General Ledger on a weekly basis
* Designed reports, assisted users, and interacted with Management, Employees a
nd vendors
* Developed procedures for process improvement
Secondary Job Responsibilities February 1984 - September 1993
* Operated and maintained both a Micro Vax 3500 system and a Novell Local Area
Network
* Interviewed potential employees
* Verify and validate information for New Hires and Terminations
 * Orientation for New Hires
* Verify and validate salary and department changes for all employees
Education
Felician College - Lodi, New Jersey
Bank of New York - New York, New York
MS Word
Excel
MS Power Point
Access
American Institute of Banking - Paramus, NewJersey
Introduction to Personal Computers
Personnel and the Law
National Community Bank - West Paterson, New Jersey
Interviewing Techniques
Performance Appraisals
Handling Harassment Complaints
Professional Skills
* Excel
* Access
* MS Word
* Quick Books
* ADP Payroll
* In House Payroll
* Ad-Hoc Reports
* MS Power Point
* Novell LAN
* Microsoft LAN
* Micro Vax 3500
References
* Available upon request