Leigha A Katuin

3805 Petterle Pl Apt 1 * Madison, WI 53704 * 608.234.7433 * lk90f396

@westpost.net
______________________________________________________________________
PROFILE
Experienced professional with excellent communication and problem-solving skills
. Team-oriented leader with proven experience performing high-quality work.
SKILL SUMMARY
* Exceptional Communication Skills
* Project Management
* Pharmaceutical Industry
* Microsoft Office Proficiency
* Customer Care
* Patient Care
* Multitasking

PROFESSIONAL EXPERIENCE
LABORATORY SKILLS
* Achieved competency in medical laboratory procedures. Skills include urinalysi
s, venipuncture, blood smears, light microscopy and bacterial culturing.
* Handled laboratory equipment including electronic balances, data collection co
mputers, needles/syringes and infusion pumps.
* Trained new employees in in-life procedures, data management and use of labora
tory equipment.
* Managed day-to-day activities of in-life studies according to GLP regulation a
nd AALAC and IACUC guidelines. Achieved certificates for 3 months error free wor
k.
DATA MANAGEMENT/RECORD KEEPING
* Maintained raw data on active studies. Records included copies of study protoc
ols, completed raw data forms, written communications between technicians and st
udy team.
* Performed quality assurance. Data review on active studies completed every 2 w
eeks. Managed up to 4 studies at one time.
* Prepared materials for new studies, including raw data forms, documentation of
study-specific procedures and assembling contact information for communicating
with study team. Studies ranged from 2 weeks to 104 weeks in duration.
CUSTOMER/PATIENT CARE
* Maintained patient records and confidentiality according to HIPPA rules.
* Diagnosed specific conditions through detail patient histories and physical ex
aminations
* Communicated face-to-face with clients. Explained specific policies and proced
ures regarding products and services.
* Managed phone system for 50 client businesses. 99% of calls were forwarded to
correct client.

EDUCATION
NORTHWESTERN HEALTH SCIENCES UNIVERSITY-Bloomington, Minnesota
Doctor of Chiropractic, 2006
UNIVERSITY OF WISCONSIN-LA CROSSE-La Crosse, Wisconsin
Bachelor of Science, 1997
EMPLOYMENT HISTORY
CAPITOL EXECUTIVE SUITES-Madison, Wisconsin
Administrative Assistant, 2008-2010
QUALITEMPS-Madison, Wisconsin
Data Entry, 2007-2008
THE PAMPERED CHEF-Madison, Wisconsin
Independent Consultant, 2007
NORTHWESTERN HEALTH SCIENCES UNIVERSITY-Bloomington, Minnesota
Student Intern, 2005-2006
COVANCE LABORATORIES-Madison, Wisconsin
Study Technician II, 1999-2002