ADAM SACKETT

173 Watchung Terrace

Scotch Plains, NJ 07076
(973) 886-3906 as848052@westpost.net
SUMMARY
Dynamic, goal-oriented professional with over 10 years of experience in a full r
ange of account management and sales positions. Excellent reputation as a creati
ve, energetic individual who enjoys being part of a team. Outstanding communicat
ion skills and a proven ability in delivering results. A well versed leader with
success in developing win-win partnerships. Expertise in using reporting and a
nalytical abilities to drive bottom line success.

PROFESSIONAL EXPERIENCE
HSBC CARD AND RETAIL SERVICES, Bridgewater, NJ 1999 - Present
Vice President-Account Management (2001-Present)
Portfolio Administrator (1999-2001)
* Led the Consumer Electronics Dealer channel for Card and Retail Services and g
rew the dealer base by 25% in back to back years.
* Negotiated and renewed 100% of merchant agreements nearing contract expiration
.
* Developed new promotional offer which led to the merchant partner growing ther
e Private Label Credit Sales in one year by 50%.
* Saved HSBC $5.5 MM annually in losses due to fraud by collaborating with Risk
and Fraud teams to uncover a multimillion dollar fraud and worked to help instit
ute mitigative measures to prevent future losses.
* Drove the use of third party initiatives which increased partner income by $22
0,000 by utilizing previous untapped channels such as customer statements, telec
ommunications, and direct mail.
* Directed, mentored and led 3-5 junior account managers.
* Increased merchant's private label card penetration from 11% to 20% over two y
ears by providing increased corporate focus through training programs, creative
use of direct mail, and sales incentive contests.
* Established a wealth of contacts in retail for leads in pursuing new private l
abel card programs.
* Exceeded monthly sales volume goals on a consistent basis.
* Managed and developed private label credit card programs for major retailers i
n a variety of industries such as department stores, furniture, consumer electro
nics, specialty retail, and home improvement.
* Cultivated partner relations at all levels from store level associates to CFO'
s and CEO's.
* Oversaw all the profit and loss statements for all merchant programs, and ensu
red all programs were operating profitably to more then a 30% return on equity.
* Introduced card insurance program which increased income by $1.2 MM for HSBC a
nd merchant partner in an income sharing agreement.
* Earned quarterly profitable growth star award.
* Created a dos and don't contract list which became a standard for renewing mer
chant agreements.

ADAM SACKETT
Page 2
(973) 886-3906 as848052@westpost.net
HSBC...(Continued)
Portfolio Administrator (1999-2001)
* Handled through interactions with all Operations areas any high-level escalati
ons.
* Analyzed portfolio results and crafted reports and presentations on program pe
rformance.
* Motivated store sales employees through training meetings, contests, and vario
us forms of communications such as quarterly newsletters.
* Reduced operating expenses by 35% by championing the use of electronic stateme
nts and utilizing more cost effective operations.
* Standardized compliance requirements for a catalog partner which enabled the p
artner to save $2.2 MM annually a year in printing costs.
* Oversaw HSBC presence at dealer and conference shows to promote private label
card programs.
NEXTEL COMMUNICATIONS, Rutherford, NJ 1997 - 1999
Corporate Sales Representative
* Led the team in opening accounts for five consecutive months.
* Developed call strategy and presentations for specific sales territory.
* Generated a 15% increase in market share in assigned territory.
* Directed on-site product training for clients.
* Developed rapport and relationships with customers and arrived at strategies b
ased on there needs to gain and maintain business.
MELDISCO, Mahwah, NJ 1995 - 1997
Business Analyst
* Analyzed product performance in junior shoes division for the Northeast territ
ory of stores.
* Recommended inventory replenishments based on product performance.
* Organized product demonstrations to senior buying teams.

EDUCATION AND TRAINING

Bachelor of Science, Economics and Criminal Justice Rutgers University, New Brun
swick, NJ
COMPUTER SKILLS AND TRAINING
Computer Skills: MS Word, Excel, and Powerpoint. Lotus Notes
Training Courses:
- Negotiating for Win-Win Outcomes
- 6 Sigma
- Performance Management
- Managing to Developing Others
- Leading Teams
- Managing P&L and Profitability