STEVEN GAZAWAY

11425 Gates Mill Dr.

Knoxville, TN. 37934

Phone: 865-966-1609 865-307-2066

Email: sg8eef6a@westpost.net

OBJECTIVE AND PROFILE

To secure a challenging position in manufacturing, distribution or consulting wh
ere my knowledge, experience and skills will contribute towards the growth and s
uccess of the organization.
Multifaceted, resourceful, professional with distinguished career developing and
managing supply chain and internal quality systems. Energetic leader dedicate
d to spearhead teams in the design, re-design, and launch of leading-edge soluti
ons driving record-setting accuracy. Able to build solid relationships with stra
tegic partners as well as consensus across multiple organizational levels in sup
port of cost, profit, customer service and organizational objectives.

QUALIFICATIONS AND COMPETENCIES

*Site Change Management Project Lead- Implementation of 5 Box Model and dept/wor
k stream Integrated Management Systems (KPI's, short interval controls). Use of
Visual Boards.
*Author of white papers on Change Management and Organizational Effectiveness
*ISO 9001.2000 RAB Lead Auditor, ISO 14001 auditor, TS 16949 auditor
*25 Years Customer Service Management experience; dealing direct with customers
*NCR and RCA Methodologies- Apollo, Five Why's, CAPA Software
*Knowledge and experience- Theory of Constraints, FMEA.
*Master of Science Degree- Chemistry
*Certified Lean Sigma- Villanova University
*Demonstrated Lean and Six Sigma Champion and Project Lead
*Decisive leader with the ability to organize and utilize cross-functional teams
. Trained facilitator.
*Ability to manage multiple, complex projects within stringent timelines and bud
get boundaries
*Talented mentor and trainer with a track record of developing winners- Trained
150+ employees on quality tools and techniques including Lean Manufacturing
*Skilled at identifying and resolving process deficiencies and developing techno
logy driven, re-engineering solutions.
*Excellent interpersonal, organization and communication skills
PROFESSIONAL EXPERIENCE
QUALITY and SUPPLY CHAIN MANAGER-
Dow /Rohm and Haas (Knoxville, TN.) 1986 - 2009
Member of a six person Key Leadership Team. Supervise team of six Supply Chain
( Production Planning, Scheduling and Logistics and Customer Service) and 17 ch
emists/analysts in a 24/7 operation. Maintain direct oversight for a $2.5 milli
on quality and logistics budget. Report directly to the Site Manager.
*Management representative for Knoxville ISO 9001.2000 registration
*Site Lead for SAP R/3 Implementation in 2003
*Led the Knoxville facility to MRP II Class A Certification.
*Created KPI's around the planning/scheduling and quality processes to improve i
nformation visibility and enhance the ability to set, measure, track, and improv
e goals.
*Implemented vendor partnerships, cost reductions and logistics improvements whi
ch resulted in more than $300 K in annual savings.
*Developed and implemented "made-to-order" supply chain processes to deliver JIT
initiatives.
*Implemented consolidation of shipping lanes which resulted in shorter lead time
s and 25% reduction in freight and packaging costs.
TECHNICAL SERVICES MANAGER-
Vulcan Chemicals (Wichita, KS) 1981 - 1986
*Managed a Marketing Support group responsible for providing chemistry expertise
and analytical services to the commercial and marketing organization.
*Prioritized and coordinated all customer related projects including lab analyse
s.
*Responsible for root cause analysis and investigation of all customer complaint
s and rejected shipments.
*Primary liaison with field sales and three divisional plants.
QUALITY ASSURANCE MANAGER-
Cumberland Swan Holdings (Smyrna, TN) 1977 - 1981
*Accountable for all aspects of quality assurance, quality control and product d
evelopment for the Private Label Health, Food Supplement, and Beauty Care Manufa
cturer.
*Developed new Magnesium Citrate sucrose free formulation. Capital project lead
for installation of new Magnesium Citrate pasteurization process.
*Developed stability and validation testing protocols including expiration dates
for new product lines in polyethylene packaging vs. glass.
*Developed Standard Operating Procedures and plans for lab and microbial testing
of food supplements, i.e. Cod Liver Oil, Olive (Sweet) Oil, Saccharin.
EDUCATION & TRAINING
*University of Tennessee at Chattanooga, B.S. Chemistry- 1973
*Middle Tennessee State University, M.S. Chemistry- 1975
*Qual-Pro Knoxville, TN. - Statistical Process Control- 1987
*Stat-A-Matrix- ISO 9001:2000 Lead Auditor
*HACCP- Applying HACCP Principles for the Food Service Industry- Certificate 200
9
*Villanova University- Lean Sigma Certification
*Rohm and Haas Continuing Education- FMEA, Theory of Constraints, Root Cause Apo
llo, Multivariate Analysis, Supplier (SCAR) Corrective Action Process, CAPA Soft
ware
COMPUTER SKILLS
*Microsoft Word, Excel, Powerpoint, Access, Project, Front Page proficient
*Adobe Photoshop, Acrobat
* Macromedia Dreamweaver web design tool