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Employee Satisfaction Survey

XYZ’s specific intent to conduct this survey is to identify problem areas that need improvement, so
that we could create a healthier and open working environment leading to better employee
satisfaction. Your Participation in this survey will provide us with valuable feedback which will help
us to focus our efforts on employee satisfaction & organizational Success. We ensure Confidentiality
of your response.

We expect you to share honest feedback; all your information & ideas would be considered for the
betterment of XYZ and XYZ Personnel’s.

Please take your few minutes to complete the survey,

Employee Designation: ____________________________________________________________

From how long are you working with XYZ? _______________ (Years) _____________Months)

YOU ARE SATISFIED WITH: (Please Mention the Rating Number in the Rating Column)

RATING FACTORS: 1 = Agree; 2 = Somewhat Agree; 3 = Disagree

1) Your Role & Work Rating


i) You find your job is enjoyable and challenging
ii) You like the type of work you are performing in XYZ
iii) Job duties are clear; you know what is expected from you
iv) Your job makes good use of your skills & abilities
v) You are involved in making decisions that affect your work
You have authority/freedom to do your work in your way;
vi) follow new processes to enhance your work
vii) You are growing as a professional & see a career path working with XYZ
viii
) Believe your job is secure

Comments: _______________________________________________________________________

2) Training & Development Rating


i) Non-Technical Trainings are useful
ii) You receive adequate Technical Training
iii) Technical Training helps to enhance work
iv) Would like to have any changes in Training Programs

Comments: _______________________________________________________________________
3) Work Environment Rating

Human Resource Department


i) Working condition is Good
ii) You get required material, equipment and systems to perform work
iii) First Aid Treatment available; is helpful
iv) XYZ is free of, work place politics
v) Management doesn’t play favoritism / favorites
vi) XYZ is fun place to work

Comments: _______________________________________________________________________

4) Communication Rating
i) No restriction to talk to seniors.
ii) You can give own views / idea
iii) Can communicate freely with team members
iv) Can communicate freely with colleagues

Comments: _______________________________________________________________________

5) Job Satisfaction Rating


i) You find your job challenging and fulfilling
ii) Competitive with other job
iii) Your Salary is appropriate as per your experience & skills
iv) Believe Job is stress free
v) Flexibility to arrange work schedules to meet personal responsibilities

Comments: _______________________________________________________________________

6) Manager and Team Rating


i) Please Mention the project currently working on? ________________________________
ii) You are treated fairly by your Manager
iii) Manager delegates work properly
iv) Manager is effective leader(Behaviour: honest, positive, consistent & motivating)
v) Workgroup & Team looks for ways to change processes to improve productivity
vi) Team focuses on fixing the problem rather than finding someone to blame

Comments: _______________________________________________________________________

7) Rewards and Recognition Rating


i) Receive personal recognition from Team Members / Colleagues
ii) Receive appreciation of work done from Manager / Seniors / Superiors
ii) Receive appreciation of work done from Company

Comments: _______________________________________________________________________
8) Performance Appraisal Rating
i) Job Evaluation is done
ii) Appraisal improves job skill

Human Resource Department


iii) Promotion/Appraisal is fair

Comments: _______________________________________________________________________

9) Company’s Image Rating


i) Company Policies & Procedures make sense
ii) You are optimistic about the future of XYZ
iii) You agree XYZ is moving towards a progressive path
iv) Over all Satisfied with the company & work

Comments: ____________________________________________________________________

10) Recreational / Entertainment / Motivational Programs Rating


i) Recreational programs held in XYZ help you and your team
ii) Company should conduct recreational programs every month
iii) What more recreational programs can you suggest? _______________________________
_________________________________________________________________________
iv) What improvements are needed in Quarterly Parties? ______________________________
_________________________________________________________________________
v) In current Year (07-08) which program/event did you like the most? __________________
_________________________________________________________________________
vi) How can XYZ Personnel’s Help to improve the Parties? __________________________
_________________________________________________________________________

11) Feedback on Support Human Resource IT Department Admin


Departments Department Department
i) You get responses to your
needs and queries as and
when you approach them
ii) People are co-operative &
Professional
iii) You get timely support

iv) Are they available when you


require their help/assistance
v) What needs to improve?

vi) Other Comments

12) From your point of view, the five most important issues which need immediate attention at
XYZ TECH PVT LTD. are
________________________________________________________________________________
_

Human Resource Department


________________________________________________________________________________
_

________________________________________________________________________________
_

13) Would you recommend employment at XYZ to your friends/relatives?

YES NO

14) While working with XYZ, please rate the following factors as per their importance in your
professional and personal life (Mark most important factor as 1 and respectively):

Job Profile

Prospects & Career Growth

Salary Package

Satisfaction with Manager / Supervisor

15) Do you think that Employee Satisfaction survey will help the company understand its
employee needs?

YES NO

16) Do you think the feedback & suggestions will be implemented?

YES NO Partially

17) What other issues are not included in this survey need to be addressed in our organization?
OR Other Suggestions; what company should do, to enhance employee Satisfaction?
_____________________________________________________________________________
_

_____________________________________________________________________________
_

Personal Details (Optional)

Employee Name: ________________________________________________________________


EMP ID: __________ EMP Signature: _____________________________________________

Thank you, for your valuable feedback

Human Resource Department