“A SAFE CITY IS A JUST CITY” ROUND TABLE WORLD HABITAT DAY 2007

WORLD HABITAT DAY (WHD) 2007 ROUNDTABLE

“A SAFE CITY IS A JUST CITY”

1.0 INTRODUCTION

In conjunction with World Habitat Day (WHD) 2007 observation, EAROPH Malaysia
have organised a Roundtable on this year’s WHD theme.

The theme for this year’s World Habitat Day on Monday 1st October 2007 is “A Safe
City is a Just City”. The United Nations chose this year’s theme in order to raise
awareness and encourage reflection on the threats to urban safety and social justice,
particularly urban crime and violence, forced eviction and insecurity of tenure, as well as
natural and human made disasters.

One of the most significant causes of fear and insecurity in many cities today is crime and
violence. There has been a rise in crime over the recent years as a result of urbanisation,
population growth, employment, the influx of foreign illegal workers and drug abuse
among others.

Another significant threat to urban safety is forced eviction and insecurity of tenure.
Incidents of forced eviction are regularly reported from all parts of the world.

Disaster, natural and human-made, are yet other current threat to urban safety. Recent
evidence suggests that natural and human-made disasters are increasing in frequency the
world over, and that this trend is partly linked to climate change.

Combined these three threats to urban safety currently pose a huge challenge to both
national and city governments and this is the reason behind the United Nations choice of
the theme “A Safe City is A Just City” for this years World Habitat Day.

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However, in the Malaysian context the latter two issues are well contained and isolated
compared to the overwhelming concerns of Malaysian on the increasing crime rate. The
incidents of crime and fear of crime have adverse impact on the Malaysian psychic and
have caused the nation to loose out on its freedom and competitiveness. There is now an
urgent need to regain a healthy initiative in our fight against crime.

The roundtable is organised to raise awareness, present, discuss and exchange ideas on
the issues and challenges related to safe city.

It is also hoped that the roundtable would provide input and ideas for the coming
National Conference on World Habitat Day in November and for safe city initiatives and
projects.

The roundtable was held on Friday 13th July 2007 at Eastin Hotel, Petaling Jaya, Selangor
from 9.00am to 1.00pm.

The roundtable was chaired by Y.B Dato’ Seri Ong Ka Ting, Minister of Housing and
Local Government, Malaysia and President of EAROPH.

The roundtable was attended by 55 participant from diverse background. The participant
range from non-governmental organisation (NGOs), residents associations (RAS), local
authorities, professional institutes, professionals architects, planners, engineers,
developers, academicians, politicians, government officials, local authorities, police and
media personnel.

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There were five presentations as follow:

1. Program Bandar Selamat – Perkembangan Terkini

Y. Bhg. Dato’ Mohd Fadzil Bin Haji Mohd Khir
0B

Director General,
Federal Department of Town and Country Planning, Peninsular Malaysia.

2. Bandar Sunway – Safe City Issue, Challenges and Way Forward

Y. Bhg. Dato’ Wong Choon Kee
Managing Director, Sunway City Berhad

3. Types of Crime Prevention, Shortcomings and Suggestions

Ms. Thevi S.
Secretary, Bangsar Baru Residents Association (BBRA)

4. Safe City
Mr. Lawrence Chan Kek Tong
Chairman, Standing Committee on Safe City Initiative (MCPF)
Malaysia Crime Prevention Foundation (MCPF)

5. Toward the Safe City – RMP’s Perspective

Y. Bhg. SAC 1 Dato’ Benjamin Hasbie
Deputy Director of Management,
Research and Development, Polis Draja Malaysia (PDRM)
Standing Committee in Safe City Initiative (MCPF)

Open roundtable discussions followed after the presentations. Issues, challenges and way
forward were discussed.

The roundtable ended at 1.00pm followed by lunch.

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2.0 OPENING REMARKS BY Y.B. DATO’ SERI ONG KA TING

President of EAROPH International and EAROPH Malaysia
Minister of Housing and Local Government, Malaysia

The President welcome and thanked all present for attending the EAROPH roundtable.

The President briefed the meeting on EAROPH. He stressed that the organisation covers
wide range of topics on anything to do with issues on Planning and Human Settlements.

He briefed that the roundtable is held in line with the World Habitat Day 2007 theme “A
Safe City Is A Just City”. From this roundtable, EAROPH expects to get suggestions,
views and welcome partnership and invite those present to work together for Safe City
Initiative.

He also briefed that he is chairing the meeting as EAROPH presidents, as well as

Minister of Housing and Local Government (MHLG) Malaysia. MHLG have taken
initiative on Safe and Sustainable Living Environment for the last 2 years. MHLG have
put in place “Safe City Guidelines” for all Local Authorities. The Guidelines listed 23
Crime Prevention Measures on how the Local Authorities can take note and implement.
These are physically what they must do and put things in place on Crime Prevention
Measures.

The Minister then briefed on the installation of CCTV in public areas. He briefed on
implementation problems, including lack of funds and the MHLG are working closely
with Police on CCTV installation and monitoring.

Then he stressed on public outcry of late on crime, especially in Johor Bahru and Klang
Valley area. Safety issues are not only in Johor Bahru but whole country. Wherever there
are lot of economics and social activities, target for crime increases.

Cabinet meeting dealt with crime problems and decided to give police more resources,
manpower, patrol cars, equipment and other facilities. The cabinet also agreed to build
police stations where needed.

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He mentioned that IGP himself briefed the cabinet and cabinet has approved budget.
However, the implementation will take some time. He stressed on how to make police to
be more equipped.

He also mentioned about salary increase for policemen which he personally brought up to
Cabinet. He mentioned that constable’s salary minus allowances falls below poverty like
index of RM750 salary a month. Cabinet approved pay hike of up to 42% for policemen.
He stressed that this means a lot to them and have boost their performance. A lot more
needed to be done in terms of facilities and training.

He also mentioned about former New York Mayor where his strategy was to have the
presence of police felt everywhere. Policeman with patrol cars stationed everywhere,
with one man per car. This have deterred crime effectively.

Malaysia Government have allocated 2000 patrol cars. However, there are
implementation problems, like lack of drivers, need training and this take time.

He then invited other speakers to make their presentation.

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3.0 PROGRAM BANDAR SELAMAT – PERKEMBANGAN TERKINI

SAFE CITY PROGRAMME – LATEST DEVELOPMENT
1B

Y. Bhg. Dato’ Mohd Fadzil bin Haji Mohd Khir

2B

Ketua Pengarah
Jabatan Perancang Bandar dan Desa (JPBD)
Semenanjung Malaysia
5B

Dato’ Mohd Fadzil briefed the meeting that Safe City Programme was approved by
Government in 2004. Subsequent to that, 8 additions were done to the programme in
2006 and CCTV addition was added to the program in 2007.

He briefed that the safe city initiative covers four (4) areas, as follows:-
1. Cities free from destruction to properties and lives, like crime, theft and robbery.
2. Cities free from destruction and vandalism.
3. Cities free from social and moral problems.
4. Cities free from accidents inside and outside of building.

The safe city programme covers the first area as above, cities free from destruction to
properties and lives. Under the safe city programme, 23 crime preventive measures have
been introduced for Local Authorities to implement.

These 23 crime preventive measures have been grouped into 3 strategies as follows:-

The first strategy covers crime prevention measures through planning and design of
physical environment like environmental design, GIS – based crime mapping and review
of housing layout guidelines.

The second strategy covers target hardening like building police post, installation of
CCTV, cleaning crime prone areas and taking other physical crime preventive measures.

The third strategy covers crime preventative measures through social/community

activities and public awareness and education.

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JPBD have also introduced guidelines and programmes such as :-

1. Guidelines on Crime Preventative Measures through Physical Environment

Design

2. Guidelines on Landscape Planning along footpath

3. Guidelines on “bollards” and separation between pedestrian path and motor

vehicle lane.

He briefed on the progress in the implementation of the Safe City Programme. Up to

April 2007, ¾ of the 38 Municipal and City Council (Pihak Berkuasa Tempatan (PBT)
have implemented at least 18 of the measures.

MB Shah Alam have implemented 100% of the measures. Another 5 local authorities
namely MB Johor Bahru, MB Petaling Jaya, MB Melaka Bersejarah, MP Kajang and MP
Batu Pahat have implemented 90% of the measures.

Of the measures, Measure 1 – separation of pedestrian walk from motor vehicle lane,
Measure 4 – Crime prevention through environmental design and Measures 11 – cleaning
/ tidying concealed and unkempt areas have been fully implemented (100%) by all local
authorities. The rest of the measures are in progress.

The measures which are slowest in implementation is, Measure 10 – Safety Alarm and
Measure 5 – Crime Mapping (GIS) and sharing of information, where only 26% and 18%
implemented respectively.

Current weakness in implementation of this programme are measures taken do not cover
wider areas, less commitment from PBT, less interaction with public, lighting measures
still do not cover crime prone areas, safety alarm installation in public areas are not
satisfactory and CCTV installation at PBT level are not satisfactory.

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In September 2006, 8 additional measures were incorporated in the programme.

i) Formation of safe city programme monitoring committee at state and PBT level.
ii) Uniform CCTV system installation at state level through PDRM and KPKT
iii) Patrolling by PDRM and local residents at crime prone areas. PBT to ensure
success
iv) Widen the 23 safety measures to crime prone areas
v) Implement 5 immediate measures
vi) Crime prone area mapping with PDRM and local residents and implement crime
prevention measures.
vii) Implement lighting at crime prone areas
viii) To install safety alarm at basement, multi level car park and other crime prone
public spaces.

PBT are classified accordingly to crime rate. The most crime prone areas are PBTs in
Johor, Klang Valley, Penang and Ipoh. Namely major urban and economic activity areas.

Installation of CCTV at public spaces and crime prone areas have contributed to
reduction in snatch theft. The problems in CCTV installation is that most of the CCTV
are not monitored by PDRM, CCTV specifications do not comply to international public
safety frequency, high cost of maintenance where some CCTV are no more functioning
and CCTV could only be installed to limited locations only.

JPBD together with PDRM and KPKT have come out with Guide Book (2007) on CCTV
installation and monitoring. CCTV location to be identified by GIS mapping of crime
prone areas. CCTV to be monitored by PDRM. PBT and PDRM should work together in
installation of CCTV according to guidelines.

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4.0 BANDAR SUNWAY

- SAFE CITY CONCEPT, ISSUES AND CHALLENGES

Y. Bhg. Dato’ Wong Choon Kee

3B

Managing Director
Sunway City Berhad

Bandar Sunway started safe city programme 15 years ago. It was also one of the
township selected for pilot project under Malaysian Crime Prevention Foundation
(MCPF) programme.

Bandar Sunway is a perfect township to have safe city concept.

Bandar Sunway covering 800 acres have transformed from a tin mining land in 1986 to a
thriving township with 60,000 inhabitants today. It is an Integrated Resort City and is a
major tourist destination in Malaysia. It receives 20 million visitors a year. It has strong
basic infrastructure and the city is well planned to deter crime.

It is easier to identify and carry out safe city concept in Bandar Sunway because:

1. The entire city is built by one developer.

- Strong commitment from the developer.

2. Very active residents association (RA).

3. Strong security guard force headed by ex high ranking police personnel (SAC II
John Chong)
a) 700 strong security guards
- 400 stationed at shopping complexes and resort area.
- 300 stationed on other part of the township.

4. Smart partnership with police

a) Sunway City built the police station and also expanded the police station
recently
b) Police personnel increased from 25 to 40.

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c) Sunway City provide state of the art monitoring equipments,

CCTVinstallation at crime hotspots, 4 patrol vans, 5 motorcycles. At any
one time of the day, 2 petrol vans and 4 motorcycles would be patrolling the
city.

5. K9 units
- 12 Rodweller, trained dogs to take care of construction sites and problematic
business areas.

Issues and Challenges of Bandar Sunway as Safe City

6BU

1. The city was previously under PJ police, which were very established, and
protective district, but now under new Subang Jaya police. Have not met for the
past two years. Have joint committee with police.

2. Population increased tremendously from 10,000 to 60,000 within the last 15

years; increases social and crime problems.

3. Organise road show to educate residents and businesses on safe city concept.

4. Beef up CCTV installation (wireless) at crime prone areas.

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5.0 TYPES OF CRIME PREVENTION, SHORTCOMINGS & SUGGESTIONS

Prepared by: Dato’ George Joseph

President
Bangsar Baru Residents Association (BBRA)
& Prem Kumar (BBRA)

Presented by: Ms. Thevi S.

7B Secretary, BBRA

BBRA established in 1973 covering a total member of 1167 houses with membership of
780 (2006). The objective of the association is “Promote Goodwill & Neighbourliness”.
Their slogan is “Know Your Neighbour”.

A. Types of Crime Prevention Measures

U

1. Awareness Programme – distribute information.

2. Partnership with Police, DBKL, TNB, Alam Flora, MP, Ministry of Woman, Family
and Community Development and other Residents Associations (RA).

3. Dissemination of crime statistics and description with the help of Police.

4. Regular dialogue with other RA to share information on crime prevention.

5. Regular newsletter to residents.

6. Good working relationship with Police

- setting police “pondok”.
- donating motorcycles.

7. Working with DBKL, Alam Flora and TNB in clearing up and lighting up crime
prone areas.

8. Regular patrolling by the Police and frequent road blocks.

9. Working with commercial operators on crime prevention.

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B. Shortcomings
U

1. Attitude of residents – some not pro active in supporting crime prevention initiatives.

2. Police should be more committed and consistent to gain confidence of residents.

- police report made with no follow ups and updates.
- police should be more vigilant in preventing crime versus taking action only
after a crime has occurred.

3. Patrolling by Police is not frequent.

4. DBKL and Local Council to be more helpful in playing prominent role. Should be
more receptive to complaints. Very bureaucratic and cumbersome.

C. Suggestions
U

1. Install CCTV at crime prone areas.

2. Residents be trained by police to patrol in their own car, use beacon lights, and
inform the police by mobile phone. Neighbourhood watch outdated.

3. Allocation of patrol car by DBKL (assessment funds)

4. Police to be more committed especially during festive season.

5. Signages to create awareness on crime prevention.

6. Police stations to be built in densely populated areas such as Bangsar.

7. 24 hrs eateries and restaurants should be closed by 2.00am.

8. Convenient stores to be banned from selling alcohol beverages in residential areas.

9. Police to show their presence. Presence of police indicates safety.

- Pilot project to commence in Bangsar

Suggested for World Habitat Day 2007 Conference “Safe City is a Just City” to include
“Crime Prevention is Everyone’s Responsibility” as a topic.

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6.0 SAFE CITY

Mr. Lawrence Chan Kek Tong

Chairman
Standing Committee on Safe City Initiative
4B

Malaysian Crime Prevention Foundation (MCPF)

Safe city concept and initiatives have been successfully implemented in many European
countries, Canada, United States and Australia.

Malaysia Crime Prevention Foundation (MCPF) was set up in 1997 to carry out safe city
initiatives with collaboration from police, relevant local authorities and respective
resident associations (RA).

Three (3) safe city projects were initiated by MCPF as pilot project as follows:
1. Bangsar – upper middle class residential area.
2. San Peng Road Flats – dilapidated area, high rate of drug addicts and crime problems
3. Bandar Sunway – prime tourist destination and resort city

Studies on how to approach safe city initiatives on different part of community and
locality were carried out.

Feedback on location and type of crime being monitored.

The objective of safe city initiative is to help crime prevention especially in crime prone
area.

Definition of safe city is “a city free from crime and free from fear of crime”.

Safe city initiative focus on 4 areas as follows:

1. Smart partnership between government and residents.
2. Prevention of crime through environmental design.
3. Alleviate and reduction of opportunities for crime to happen. Combine social
protection and physical changes.
4. Initiate safety as a catalyst for change. Awareness and Education.

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Crime Prevention Through Environmental Planning (CPTEP) is an important tool; and the
objective is to create peaceful and harmonious neighbourhood. It helps to reduce crime,
reduce fear of crime and maintain social order.

CPTEP approach in crime prevention cover 5 major area:

1. natural surveillance – design physical features to maximise visibility.

2. control access management and movement
3. caring for own area.
4. physical and regular maintenance.
5. activities support

CPTEP approach enhance the aesthetic, create safe environment, affordable, easily
understood and common sense approach. CPTEP approach further enhanced with the
installation of CCTV at crime prone areas.

In short, safe city initiative is a smart partnership between government and people, crime
prevention through environmental design and planning and social and economical changes
on improved civic minded education and civic minded.

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7.0 TOWARDS SAFE CITY

-RMP’s PERSPECTIVE

Y. Bhg. SAC I Dato’ Benjamin b. Hasbie

Deputy Director of Management
(Research & Development), PDRM
Standing Committee on Safe City Initiatives, MCPF

Presented crime scenario is Malaysia.

In reality crime statistics shows that crime rate is on the rise especially in urban areas.
Public perception on crime is important.

USafe city concept by RMP:

- Safe city is about partnership.

- Law enforcement leads to safe city.
- Leveraging technical solutions.
- Building community engagement.
- Learn from History of Success.

10BUStrategic goals

- The strategic goals towards safe city:

- Developing safer communities.
- Securing the region against terrorism.
- Revitalising the criminal justice system.
- Developing a professional and effective workforce.
- Reforming the delivery of policing services.

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8.0 ROUNDTABLE DISCUSSIONS

Ms. Joyce
Persatuan Pengurusan Kompleks Perniagaan (PPKP)

1. Police to expedite screening on private security.

2. For bigger shopping complexes, they have resources. For smaller shopping
complexes and malls, PPKP request police training for their security manpower. To
work with police.

3. Negative reporting by media. On any issues, request NGO or reporters to

communicate with parties concerned and not to go direct to media.

Chairman’s comments:
U

To have regular meeting between police, local authorities and residents association.

8B Dato’ Khalid Ibrahim

9B SUHAKAM

Nobody hear when we talk of safe city:

Designing of cities are not society friendly

- High rise buildings with so limited recreational facilities or parks.

To create social life in the city, responsibility of local government.

To develop social relationship, lack of recreational facilities.
Lack of enforcement in this country, slow response and inappropriate.
Recent survey among expatriates shows that Malaysia is not safe to live and work.

Chairman’s comments :
U U

Under planning policy all new township must reserve 10% for recreational area. 466ha
public park to be built in Bukit Kiara area, Lake Garden will be upgraded and another new
public park near Istana at Jalan Duta will be built.

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Ms. Judith Koh

All Women’s Action Society (AWAM)

Successful campaign launched on 30th June 2006. Working with young people and woman.
5 years working at government school. Launched this campaign. Safety issue very
important: unility for safe space. More than half encountered violence. Living in culture of
fear. To empower awareness on safety. Project carried out, students came out with ideas.
Tagline - come together; unite for safe spaces.

Y. Bhg. Dato’ Dr. Tan Kee Keong

Former Member of Parliament/ Pusat Perkhidmatan Masyarakat

To curb on eatery outlets opening hours beyond 2.00am, especially 24 hrs restaurant, which
provide conducive environment for young people to hang out. Reduce opportunity for
vices and crimes.

Ir. Dr. Gue See Sew

Past President, Institute of Engineers Malaysia (IEM)

Use technology to manage and provide information. Create website. Learn from
experience of other RA and developer. Create templates which can easily be applied by all
resident association. Use Rukun Tetangga for those don’t have RA.

Datin Zaharah Alatas

National Council Malaysia of Women’s Organisation (MCWO)

Basic problem, crime prevention measures and laws are all there. Problem is in its
implementation. To teach ethics, basic values in education.

Ms. Fiona
Federation of Malaysia Consumer Association (FOMCA)

Issues:

1. Human security.
2. Climate change and mitigation.
3. Unplanned development.
4. Pollution and hazard.
5. Discuss control.
6. Transparency.

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Puan Lok Yim Pheng

National Union of Teaching Profession (NUTP)

To address and educate safety issue in school, not much campaigning done on safe schools.
Vandalism and maintenance of public property. Control of negative influence from
internet.

Puan Maimunah
Majlis Perbandaran Pulau Pinang (MPPP)

Opinion regarding policy on open space should be open space. Open space for community
space, RT, Dewan, etc. Awareness on safe city programme should be done to the public.

Chairman’s comments:
U

MHLG do not approve for greens to be used for Community Hall etc, This could be
abused.

Prof. Dato’ Dr. Abdul Latiff Mohamed

University Kebangsaan Malaysia UKM)

Safe city Initiatives, should be a continuing process and long term initiative.

Pn. Khairiah
Secretary General, EAROPH International

Programmes, activities on safe city are in place.

What not touched was causes in line with the theme “A Safe City is a Just City”. What
cause crime, is that poverty, hardship, social marginalisation?

What attracts crime?. Is crime on property is more that violent crime?, Who commits crime
in Malaysia, What time of the day?. Need research and studies on these.

To address violence through computer games, media, internet. Multi action needed from
media industry, NGO, Government and public.

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Successful safe cities like Singapore, Vancouver, Melbourne, Seattle also attract
investment. Safe city must be a reality. Safe city do not marginalize society.

Chairman’s comments:
U

To go down to the roots of the problem. To do R&D, and get information from some R&D
done by social scientists and academicians.

EAROPH and MHLG to put together all R&D by various groups and do further R & D.

To continue the Safe City Initiatives. “Safe City Is A Just City”

The minister thanked all present.

9.0 COMMENTS & RECOMMENDATIONS

1. Local authorities to fully implement 23 crime preventive measures on “safe city

programme” as initiated by JPBD.

2. To install CCTV in crime prone areas and monitor by PDRM and local authorities.
CCTV to be uniformed and regularly maintained.

3. To provide police more resources, patrol cars, manpower, equipments and to build
more police stations and police booths wherever necessary.

4. To make the presence of police felt everywhere. Presence of police will indicate
safety.

5. Implement crime preventive measures through planning and design of physical

environment.

6. Create a database on crime and disseminate to public through Website, GIS-based

mapping.

7. To promote public awareness and education on safe city.

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8. Organise social and community activities. To build up social integration and

communication.

9. Smart partnership between public through residential associations (RA), PDRM,

local authorities, service providers and other stakeholders in carrying out safe city
initiatives.

10. Patrolling by resident in their neighbourhood with the assistance of police.

11. Local authorities and government to provide fund on regular basis to carry out safe
city initiatives.

12. Regular patrolling by police.

13. Local authorities to be more pro active.

14. All eateries, restaurants and bars should closed by 2.00am. Authorities should not
allow 24 hours eateries.

15. Crime prevention is everyone’s responsibility.

16. To learn from experience of other successful safe cities.

17. To enhance enforcement. Take speedy and appropriate action.

18. To empower awareness on safety.

19. Safe city initiative should be a long term and continuous process.

20. To study from R & D done and carry out R & D on urban crime and violence, -
source, demography, types of crime and others.

21. To address crime and violence / influence through media and internet.

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