Objective: Seeking a Human Resources Management or Program Management position

HIGHLIGHTS OF QUALIFICATIONS
16 Years of experience in Human Resources management AND 5 years experience in
DoD government contracting and consulting
US DoD government SECRET security clearance
Highly proficient in MS Office, MS Outlook, PeopleSoft, Oracle and the internet
9 years of supervisory and office management experience
Highly skilled oral and written communicator - Types 50 WPM
Proven leader and strong believer in teamwork
Expert problem solver, analyst and handling multiple tasks
16 years in providing federal human resources support in all areas including r
ecruitment, staffing, classification, benefits, hiring, training and much more
WORK EXPERIENCE
JACER Corp. - DoD Contractor at TRICARE Management Activity (TMA), Office of the
Secretary of Defense (OSD)
10/2007 7/2010
Falls Church, VA US
Salary: 103,000 USD Per Year
Hours per week: 40
Senior Human Resources (HR) Analyst
- Senior Analyst in charge of the TRICARE Human Resources Personnel and Protocol
Branch
- Served as the TRICARE HR liaison for all company personnel support and support
services with the White House Service (WHS) at the Pentagon and outside governi
ng organizations, Office of the Secretary of Defense (OSD), US Army Human Resour
ces Command, Air Force Personnel Command, BUPERS, Office of Commisioned Corps Op
erations, all Surgeon Generals offices and staff and chief functional offices/di
rectorates.
- Performed all personnel actions related to insuring the timely and proper inte
rviewing, classification and hiring of company personnel to TRICARE Management A
ctivity and within the Office of the Secretary of Defense, and organizations att
ached for administrative support.
- Oversaw and provided customer service to all company personnel at TRICARE Mana
gement Activity, TRICARE Regional Offices (TROs) and TRICARE Area Offices (TAOs)
. Ensured all questions are answered within 24 hours of reception of the questio
n.
- Provided guidance to company personnel on all TRICARE HR related issues
- Managed and oversaw TRICARE HR programs such as staffing, recruiting, employee
in processing and out-processing, annual employee evaluations and promotion rev
iew, employee recognition and awards, budgeting, employee retirements, employee
vacation and leave, employee job related training, and many more programs
- Worked with and provided guidance to TRICARE Management Activity senior leader
ship which includes, but is not limited to, the following: served as liaison bet
ween TRICARE SES, high level directors and Office of the Secretary of Defense Pe
ntagon HR personnel representatives on a daily basis, prepared statistical HR da
ta for management and prepared and performed briefings for senior leadership and
company employees
- Authored the current TRICARE Personnel & Protocol HR policy and Standard Opera
ting Procedures (SOP) which both serve as instrumental guides to all TMA employe
es, HR staff and TMA leadership on all TMA HR issues, policies and procedure
BearingPoint Inc. 8/2007 - 10/2007
Crystal City, VA US
Salary: 85,000 USD Per Year
Hours per week: 40
Human Resources Strategist/Consultant
 Provided human capital support to high profile IT office within the Department
of Navy, DoD
Supported human capital operational goals and transformation objectives for DoD
IT workforces
Researched industry best practices within the federal government and private se
ctor for key human capital areas
Planed and conducted Navy-wide discussions with military and civilian workforce
regarding human capital areas such as manpower, personnel, education and traini
ng
Developed actionable Navy-wide HR plans/solutions to improve workforce capabili
ty and presentations to socialize key workforce programs
Delivered high-level briefings to senior leadership
Provided timely, accurate and reliable responses in time constrained situations
relating to civilian personnel policy and practice, general HR matters and orga
nizational specific operations
Served as a member on cross-functional teams to support high-level
DoD workforce issues
Engineering Management Concepts - DoD government contractor at TRICARE Managemen
t Activity, Office of the Secretary of Defense (OSD)
2/2006 - 8/2007
Salary: $74,000 USD Per Year
Human Resources Analyst
Acted as Interim Chief of Military Personnel HR and Protocol Branch from Februa
ry 2006 to April 2006 and from April 2007 to July 2007
Inprocessed and Outprocessed all TRICARE Management Activity newcomer and depar
ting military employees
Assisted in authoring the TRICARE Personnel office continuity book and all HR p
olicies and Standard Operating Procedures (SOPs)
Provided customer service to over 300 military personnel assigned to TRICARE on
a daily basis
Managed the TRICARE Management Activity military and civilian staffing and clas
sification programs
Created the TRICARE Management Activity military personnel office file plan for
all office files
Served as Contract Program Manager in charge of 6 employees for extended period
s of time
Organized and performs HR information/instruction briefings to all TMA military
employees and high level civilians
Direct liaison with Office of the Under Secretary of Defense for Personnel and
Readiness
Created and revised all agency personnel staffing position descriptions and cla
ssifications
Served as the Promotion board POC for all members assigned to TMA and ensures a
ll officers are promotion ready, paperwork completed on time, etc.
Managed the TRICARE Military Personnel Evaluation program and ensures all annua
l and change of report official evaluations are tracked and completed on time
Recruited and interviewed potential employee candidates for our contract agency
, Engineering Management Concepts
The Space Telescope Science Institute 9/2005 - 2/2006
Salary: $50,000 USD Per Year
Hours per week: 40
Human Resources Specialist
Created a MS Excel Spreadsheet to track personnel info for over 900 terminated
employees
Performed daily personnel information updates in PeopleSoft and MS Excel databa
ses
Reviewed multiple organizational reports, documents and guides for mistakes
Administered audits on personnel information folders for over 300 employees
. Managed employee performance evaluation and employee staffing reports
. Assisted in the company medical and dental coverage changeover and renewal
US AIR FORCE 8/1993 - 8/2005
VARIOUS CITIES, VARIOUS STATES US
Salary: 45,000 USD Per Year
Hours per week: 40
Officer in Charge, Career Enhancements & Formal Employment offices/Recruiter/Mil
itary Human Resources/Education and Training Manager
Provided education and training guidance to over 15,000 customers and to all 21
Major
Command Program Directors offices
Managed and maintained an annual travel expense budget of over 5 million dollar
s
Prepared weekly statistical reports required by corporate management and briefe
d high level officials on all stats gathered, suggested ways to improve, current
manpower reports
Administered career development course study material, tests, results and ways
to improve for thousands of employees within the organization
Managed all facets of military manpower programs which included creating positi
on descriptions and requesting replacements for all projected and current vacanc
ies
Updated all employee personnel information in our Oracle database system daily
and ensured all personnel information was accurate by running various weekly tra
nsaction register reports
Created and maintained multiple organizational charts and spreadsheets used to
track budget, personnel duty information, manpower numbers and statistics, track
ing sheets for military evaluations, awards, inprocessed and outprocessing perso
nnel.
Gave bi-weekly and monthly speeches to our 300 employee organization about job
and compensation benefits, company policies, etc.
Conducted Introduction interviews for newcomer employees and exit interviews fo
r employees leaving our company
Met with managers, supervisors, and employees to resolve grievances
Wrote and created an HR office continuity book which served as an easy to use t
raining manual for newcomer HR employees
Updated all employee personnel information in our Oracle database system daily
and ensured all personnel information was accurate by running various weekly tra
nsaction register reports
Coordinated work assignments, supervised, evaluated performance, scheduled work
hours and set goals for over 10 HR employees
Provided management, training and technical guidance on all reenlistment issues
to 19 junior human resource offices
Gave recruitment speeches at local schools, venues and job fairs weekly
Doubled the annual recruitment quota by recruiting over 50 employees!
Created and maintained Microsoft Excel Spreadsheets used to track budget, perso
nnel duty information, manpower numbers and statistics, tracking sheets for mili
tary evaluations, awards, inprocessed and outprocessing personnel.
Non Commissioned Officer (NCO) in charge of the following programs during Air F
orce career: Squadron military leave program, squadron and Air Force base office
r and enlisted evaluation programs, squadron and Air Force base military award p
rogram, and the base enlisted and officer classification and employment office
EDUCATION
Belford University
Aurora, CO US
Bachelors Degree - 7/2005
120 Semester Hours
Major: Business Management
Minor: Management
GPA: 3.0 out of 4.0
JOB RELATED TRAINING
- Personnel Apprentice School, July 1997, 6 week course Airman Leadership School
, 1999, 6 week course - Customer Service Course, 1999, 1 week course
- Non-Commisioned Officer Leadership and Supervision course, 2000, 2 week course
.
- Personnel Craftsman seven level skill course, Dec 2001, 2 week course.
- Oracle database training course, Dec 2002, 1 week course
- Multiple BearingPoint Inc. Management courses completed, August 2007 October
2007
TRICARE Management Activity (TMA) training, completed 2006-2010:
- Office of the Secretary of Defense (OSD) Employee Evaluation training
- TRICARE Management Activity National Security Personnel System (NSPS) training
- OSD US Army electronic evaluation training
- TRICARE Management Activity Newcomers briefing and training
- Annual TRICARE Management Activity Information Awareness training
- Annual TRICARE Management Activity Privacy Act training
- Office of the Secretary of Defense Employee Promotions training
- TRICARE Management Activity Annual Gas Mask training
- TRICARE Management Activty Antiterrism Level I Intial training
- TRICARE Management Activity Record Keeping training
- TRICARE Management Activity MS Office and Computer management training
- Equal Employment Opportunity (EEO) training
AWARDS
AF Good Conduct Medal, August 1996, August 2000 and August 2004.
AF Achievement Medals, March 1997 and Sept 2001
AF Outstanding Unit Awards, 1996 and 1997.