Betsy Theodore

4671 Simon rd.

Boardman OH 44512
bt8807f4@westpost.net
OBJECTIVE
To seek a Retail Management/Supervisor position that makes full use of my proven
ability to manage departments, increase customer satisfaction and develop hourly
employees.
SUMMARY OF QUALIFICATIONS
a Strong communications, motivation, team building, and leadership abilities.
a Proven ability to reach a targeted goal.
a Reputation as a dependable and accountable employee.
a Excellent attendance record and willingness to work weekends and evenings.
a Enthusiastic and helpful with customers and colleagues.
ACCOMPLISHMENTS
a Consistently met and exceeded sales goals and product quotas.
a Demonstrated ability to meet the needs of patrons, dependable, hard working,
reliable, and punctual.
a Recognized for long hours, commitment to customers, attention to detail,
professionalism, and follow-up.
a Resourceful, energetic, competent, multi-task and results-oriented.
a Completed all areas of retail store management including client relations, tra
ining,
scheduling, visual merchandising, sales, marketing, inventory control, employee
supervision and loss prevention.
EXPERIENCE
Rave/Rave Girl, Youngstown, Ohio
Sales Associate, 2001 - 2003
a Provided fashion, style, and accessorizing advice to customers, effectively up
selling
products
a Accurately and efficiently operated cash register and filled orders, keeping w
aiting
time for customers to a minimum
a Developed very high level of customer service, responsiveness, and follow-thro
ugh
a Received Sales Associate of the Month award and numerous customer accolades
Rave/Rave Girl, Youngstown, Ohio
Assistant Store Manager, 2003 - 2003
a Worked directly with customers assisting in sales, resolving problems and ensu
ring
maintenance of productive customer relations
a Assisted store manager in merchandising and store layout to feature new items
and
best sellers
a Acknowledged for sales excellence on numerous occasions
a traveled for District Manager to train operation standard
Rave/Rave Girl, Akron, Ohio
Retail Store Manager, 2004 - 2005
a Trained newly hired sales representatives to facilitate, and deliver creative
sales ideas and strategies
a Commended for dedicated work ethic and rewarded by steady promotions and
training in all aspects of work
a Facilitated monthly sales and motivational meetings
Forever 21 (Bought out Gadzooks), Canton, Ohio
Store Manager, 2005 - 2006
a Transitioned store from Gadzooks to Forever 21
a Accomplished this without any District Manager direction
a Maintained sales team statistics and work schedules for 20 employees, while tr
aining
and coaching new and existing sales associates in sales techniques, dealing with
difficult customers, and troubleshooting various problems
Forever 21, North Olmsted, Ohio
Store Manager, 2006 - 2008
a Consistently met and exceeded sales goals and product quotas
a Training Store Manager for the district
a Trained and traveled with District Manager for a District Manager position
a Coordinated grand openings of six stores including the first store in China
a 2006 Forever 21 Toledo, Ohio
For Love Toledo, Ohio
Forever 21 North Olmsted, Ohio
a 2007 Forever 21 Cleveland, Ohio
Forever 21 Strongsville, Ohio
Forever 21 Falling Timbers, Ohio
a 2008 Forever 21 Changshu, China
a Trained, oversaw and coordinated sales staff of 35
Forever 21, Strongsville, Ohio
Store Manager, 2008 - 2010
a Enforced store and company standards, windows, displays, and fixtures
a Turned around underachieving retail store, implementing changes that resulted
in
goal achievement for the 1st time in 12 months. Comp percentage ranked within th
e
top 10 stores in the company numerous times
a Ranked top store manager for store performance in the company numerous times
a Trained, oversaw and coordinated sales staff of 45
EDUCATION
Crestview High School, Crestview, Ohio
H.S. Diploma, 2002