Professional Documents
Culture Documents
Lawson
101 Marshfield Court
Lincoln, CA 95648
(916) 408-3753
SUMMARY OF QUALIFICATIONS
Extensive program/project management expertise in telecommunications industry a
nd Information Technology
Creative thinker and analytical problem-solver with demonstrated ability to man
age projects from planning through execution/completion under the pressure of fa
st-paced, time-sensitive environments
Exceptional interpersonal communicator who effectively interacts with clients a
nd all levels of management
Competent liaison between management, clients and personnel
Dedicated, self-motivated achiever who is committed to success and adept at jug
gling multiple tasks in high-pressured environments
Extensive Program Management Office and Portfolio Management expertise
Proficient Microsoft Office and Administrative Skills
EMPLOYMENT
Sr. Program Manager, AT&T, Southwestern Bell, Ameritech San Ramon, CA, June 98-J
uly 2009
Managed conversion efforts supporting the implementation of more than 25 area c
ode splits and overlay projects, which involved the coordination of 250+ provisi
oning, maintenance and network applications within Information Technology, cover
ing 22 states. These efforts were managed from initiation phase throughout proje
ct implementation.
Managed complex projects across functional organizations
Provided leadership for project teams, included planning, analyzing and impleme
nting of deliverables
Provided timely responses to California Public Utility Commission requests, coo
rdinating input for Information Technology, on an as needed basis
Participated in monthly planning meeting with the California Public Utility Com
mission and other Telephone Service Providers to discuss relief alternatives for
area codes that were reaching exhaust phase
Served as Subject Matter Expert on technical quality issues within Information
Technology Systems
Developed, executed and maintained program management processes and disciplines
in the areas of program schedule and quality management; communications managem
ent; human resource management; cost management; procurement management; risk/is
sue management
Provided Program Management Office responsibilities for key Information Technol
ogy initiative to reduce 1,500 applications over three year period, which create
d a streamlined, single suite of IT applications to allow AT&T to be more cost e
ffective and competitive
Developed and maintained Project Management Plan and all other project manageme
nt artifacts
Acted as primary interface with application development teams, system architect
s and sub-project manager
Provided day-to-day direction to project teams
Managed projects to work plans and coordinated resource schedule
Established and maintained regular communications to executive leadership and k
ey stakeholders
Maintained status reporting, budget/cost reporting and issue/risk reporting
Led change management and change control coordination with program and IT team
Monitored and maintained project development and implementation schedules
Developed and implemented quality assurance processes to ensure all project del
iverables were met and expected milestones were addressed
Lead Project Manager, Pacific Bell, San Ramon, CA June 96 June 98
Led the successful conversion efforts for the implementation of 7 area code spl
its, coordinating efforts for 100+ systems, within Information Technology, for C
alifornia & Nevada. These efforts were managed from initiation phase throughout
project implementation.
Responsible for the development and documentation of repeatable processes, whic
h led to decreased costs for the implementation of future split activity
Managed detail data, analyzed relational data, facilitating required action, en
suring deliverables were met. Collected and delivered results and analysis on sc
heduled and ad-hoc basis
PROFESSIONAL AFFILIATIONS
Member, Project Management Institute, Northern California Chapter
National Notary Association
CERTIFICATION
Certified