AVIS D.

NEWSOM
11507 Old Oakland Blvd. N.Dr. • Lawrence, IN • 46236 • (317) 457-3961 • avisn
om
QUALIFICATIONS:
Accomplished and dedicated Sales and Management professional with a proven track
record of achieving consistent and dynamic results impacting a company’s bottom lin
e, growth and success. Results oriented leader able to develop and maintain hig
h performance levels while identifying strategic solutions to meet very specific
needs. Award winning individual recognized regularly for top production. Poss
ess a true ability to generate revenue on the sales level and motivate and mento
r employees on the management level. Strong communicator with the ability to de
velop cohesive and productive working relationships.
PROFESSIONAL EXPERIENCE:
Telspan Worldwide Conferencing.
Sales Lead
October 2010 – Present
• Contact small to medium sized businesses to determine their need for event manag
ement and conferencing solutions.
Securitas Security. March 2010 – Presen
t

Indianapolis Power and Light. (Contractor)

Customer Service Representative. August 2009 – Fe
bruary 2010
• Determine best solutions to match very specific and unique client needs with com
pany requirements. Cultivate client relationships, evaluate individual financia
l circumstance, negotiate and process payments, set up electronic bill payment a
rrangements.
Charles Schwab & Company. (Call Center)
Regional Client Services Representative. February 2008
- October 2008
• Managed all client contact responsibilities which included explaining Schwab pro
ducts, dividends and earnings, providing stock quotes, market news and events.
• Achieved 100% client experience scores and above the national average delivery p
lus one scores.
• Resolved client issues through detailed analysis of the situation in order to im
prove the client experience and develop loyal relationships.
Angie's List.
Advertising Sales Representative. June
2007 – January 2008
• Educated Business Owners on company’s benefits by effectively utilizing internet we
tours.
• Generated $6,000 – 11,000 in advertising revenue monthly through successful sales o
print publication, internet web placement and premium call center placement adv
ertisements to Business Owners.
Resort Condominiums International. (Inbound/Outbound Call Center)
Vacation Marketing Representative. Nov 1992
– June 2007
• Directed, motivated and Mentored New Employees.
• Initiated and developed critical writings including Team Mission Statements and
Resort Profiles for the RCI Newsletter.
• Accomplished a $20,000 average bi-weekly renewal rate while selling RCI subscrip
tions and other vacation products to members who owned timeshares and educating
new owners.
• Recognized CIRCLE OF EXCELLENCE AWARD WINNER1993,1994,1996,1997,1998,1999
• Earned Top 10% ranking in company wide production. (Over 600 employees).
EDUCATION:
INDIANA WESELYAN UNIVERSITY, Indianapolis, IN
Bachelor of Science, Business Management 3.4 GPA
CERTIFIED COMPLETION, SANDLER SALES TRAINING