Professional Documents
Culture Documents
• Input. The sender has an intention to communicate with another person. This intention
makes up the content of the message.
• Sender. The sender encodes the message, e.g. the idea of "piece of furniture to sit on" = .
Thus he gives expression to the content.
• Channel. The message is sent via a channel, which can be made of a variety of materials.
In acoustic communication it consists of air, in written communication of paper or other
writing materials.
• Noise. The channel is subjected to various sources of noise. One example is telephone
communication, where numerous secondary sounds are audible. Even a solid channel
such as paper can be crushed or stained. Such phenomena are also noise in the
communicative sense.
• Receiver. The receiver decodes the incoming message, or expression. He "translates" it
and thus receives the
• Output. This is the content decoded by the receiver.
• Code. In the process, the relevance of a code becomes obvious: The codes of the sender
and receiver must have at least a certain set in common in order to make communication
work.
Model of communication
Summary
Shannon and Weaver's Communication Model has five basic factors, arranged in a linear format.
The components in this model are:
The information source selects a desired message out of a set of possible messages.
The transmitter changes the message into a signal that is sent over the communication
channel to the receiver.
The receiver is a sort of inverse transmitter, changing the transmitted signal back into a
message, and interpreting this message.
This message is then sent to the destination. The destination may be another receiver (i.e.,
the message is passed on to someone else), or the message may rest with the initial
receiver, and the transmission is achieved.
In the process of transmitting a message, certain information that was not intended by the
information source is unavoidably added to the signal (or message). This "noise" can be
internal (i.e., coming from the receiver's own knowledge, attitudes, or beliefs) or external
(i.e., coming from other sources). Such internal or external "noise" can either strengthen
the intended effect of a message (if the information confirms the message), or weaken the
intended effect (if the information in the "noise" contradicts the original message).
Interpersonal Communication
Face-to-Face Conversation.
• A statement of the larger factor involved in face-to-face conversation will prove of value
in helping the reader to grasp the more complex problems encountered in the
transmission of sound over telephone wires.
• In face-to-face conversation the speech sounds of one person are transmitted to the ears
of another by means of the intervening air. The distance between the individuals usually
is small, so that there is very little loss (attenuation)of power in the transmission process,
and the speaker may keep their voices at a normal conversation level.One is accustomed
to the way the voice of an acquaintance sounds during face-to-face conversation, and
hears in the voice what one feels is complete "naturalness" of tone and quality. (One even
hears in one's own voice what is thought to be complete naturalness of tone and quality,
although one becomes surprised at the difference when a voice recording is heard.) Also
in face-to-face conversation additional meanings are received from the facial expressions
and gestures which accompany the spoken words. This is an important factor, especially
for the many people who are hard of.