John E.

Lea
2801 N.E. 183rd Street #2014
Aventura, Florida 33160
Phone: (954) 802-2124
SUMMARY 20 years progressive experience in management, retail, sales, customer s
ervice, and operations.
EXPERIENCE
4/2006 - Present Senior- Manager
Ann Taylor - Miami, Florida
! Responsible to direct all activities required to achieve all store goals.
! Planning and developing integrated strategies and action plans that most fully
leverage the Ann Taylor Brand.
! Act as a leader of the Staff and sets the tone for offering World Class Custom
er Service.
! Handle the demands of daily operations.
! Responsible for overseeing everthing from sales, to operations, to inventory m
anagement, to loss prevention.
! Creating and maintaining an atmosphere geared to achieve sales and profit goal
s, setting goals for the store staff.
! Maintains merchandising and cleanliness standards.
! Ensure's payroll, inventory,and shrink goals are achieved.
! Promotes team communication to help acheive goals.
! Maintains the highest standards for visual and merchandise presentation
based on store standards.
! Executes all company policies and procedures.
! Responsible for recruiting, interviewing, hiring, and new hire orientation for
all new associates.
9/2002 - 10/2005 Store Manager
Quiksilver - Sawgrass, Florida
! Responsible for all management decisions regarding store and personnel.
! Handle the day-to-day operations of store.
! Consistently exceed monthly and yearly corporate budget goals for store.
! Prepare weekly and monthly managers sales and budget forecasting reports.
! Prepare weekly schedules
! Prepare, reconcile, and process weekly payroll.
! Adhere and enforce all company procedures.
! Recruit, hire and conduct orientation for all sales and assistant management p
ersonnel.
! Train and cross-train all staff in all store positions.
! Manage and oversee all incoming and outgoing inventory.
! Act as leader, coach, mentor for entire staff.
! Set performance goals and provide feedback and coaching for staff.
1/2002 - 9/2002 Sales Associate - Men's Department
Saks Fifth Avenue - Bal Harbour, Florida
! Built and maintained personal client base
! Created visual displays for Ralph Lauren and Zegna Designer Sportswear.
! Exceeded all department and personal sales goals.
! Contacted personal clients for promotional sales.
! Utilized store locater system to obtain merchandise for clients not curren
tly available.
! Performed inventory and daily stock control of merchandise.
11/1999 - 10/2001 Store Manager - Cabana Beach (featuring Hugo Boss and
Tommy Bahama)
The Loews Hotel Miami Beach, Florida
! Promoted to manager from sales associate after 3 month period.
! Recruited, hired and trained staff.
! Coached and counseled sales associates on job performance.
! Prepared weekly shift schedules and processed payroll.
! Prepared daily sales summary sheets and forecast projection reports.
! Received and shipped merchandise.
! Coordinated with buyer reorders, special purchases and returns to vendors.
! Developed clientele development program.
! Created visual merchandising of windows and floor displays.
! Effectively increased store sales revenues.
1/1983 - 9/1999 Sales Representative
J. H. Lea & Sons - Hampstead, North Carolina
! Managed and developed Seafood Sales throughout Northeast territory of North Ca
rolina
! Developed and implemented sales strategies to enhance client relationships
! Increased volume and profitability
! Captured and maintained key accounts: Winn-Dixie, Bi-Lo and Harris Teeter Stor
es.
! Recruited, qualified, hired and trained staff.
! Successfully generated new clients by prospecting and cold calling
! Assisted other sales representatives collecting delinquent accounts and bu
ilding new clientele
EDUCATION
Cape Fear Community College, Wilmington, NC Major: Real Estate; GPA 3.50
* Embry Riddle Aeronautical University, Daytona Beach, FL
Major: Aeronautical Science; GPA 3.32