____________________EXECUTIVE SUMMARY____________________

Management career with proven track record of increasing department efficiency,

establishing processes and exceeding customer expectations. Over 10 years experi
ence in customer service, procurement of documents, reporting and data managemen
t. Professional manager with a strong work ethic and attention to detail. Strong
leadership, problem solving and communication skills. Flexible, positive and re
sponsive to change.

____________________PROFESSIONAL BACKGROUND____________________
2002 to Present - Assistant Manager
Wal-Mart INC., Florence, KY
Assigned and delegated responsibilities to subordinates. Analyzed operations to
evaluate performance of company and staff and to determine areas of cost reducti
on and program improvement. Directed non-merchandising departments of business,
such as advertising, purchasing, credit, and accounting. Directed and coordinate
d organization's financial and budget activities to fund operations, maximize in
vestments, and increase efficiency. Directed and coordinated activities of busin
ess and department concerned with production, pricing, sales, and/and distributi
on of products. Planned and prepared work schedules and assigned employees to s
pecific duties. Hired, trained, and evaluated personnel in sales and marketing e
stablishment. Conferred with company officials to develop methods and procedures
to increase sales, expand markets, and promote business. Kept records pertainin
g to purchases, sales, and requisitions. Inventoried stock and reorders when inv
entories drop to specified level. Examined merchandise to ensure that it is corr
ectly priced, displays and functions as advertised. Listened to and resolved cus
tomer complaints regarding service, product, and personnel. Kept records of empl
oyees' work schedules and time cards.
* For the first three years I was the salaried bakery manager, I handled all the
training, hiring, evaluations, scheduling, handled P&L, controlled all cost, he
lped with baking; breads, rolls, donuts, also helped with cake decorating, packa
ging, and merchandising sales floor, along with special events.
* As the years progressed Walmart changed to Fresh Area Managers over the specia
lized managers so I picked up the Deli, Meat, Floral and Produce departments alo
ng with the Bakery. In the last year I have picked up the Dairy and Frozen Foods
.
____________________ADDITIONAL EXPERIENCE____________________
2001 to 2002 - Bakery Manager
Bread of Life Bakery, Indianapolis, IN
2000 to 2001 - Pastry Chef
Adams Mark Hotel, Indianapolis, IN
1999 to 2000 - Bakery Manager Trainee
meijer, Indianapolis, IN
1995 to 1999 - Regional Manager
Manhattan Bagel, Wilmington, NC