Joseph G.

Craig
________________________________________________________________________________
_____
6337 S. Blackhawk Way
(Ph) (303) 796-8550

Aurora, CO 80016-3113
(E-mail) - jc6a385a@westpost.net
SUMMARY
MBA with distinction in supply chain management, purchasing, facilities ope
rational support and materials/inventory control, with proficiency in RFx's, con
tracts administration/negotiations, international sourcing and operations in man
ufacturing and service environments.
EXPERIENCE
TELETECH HOLDINGS, INC.
July 2006 to Present
Englewood, CO - BPO (Business Process Outsourcing provider)
Enterprise Sourcing/Contract Manager
Developing strategic international supplier sourcing, initiate RFx's and contrac
t negotiations.
* Led the corporate world wide RFP's and contract negotiations for cafeteria/ven
ding services and janitorial services with combined annual savings of over $2 Mi
llion.
* Created RFP for global office and janitorial supplies and led contract negotia
tions with savings of $340,000.
* Led and negotiated global RFP and contract negotiations for company security g
uard services, capturing savings of $254,000.
* Leader in RFP and contract negotiations for 25 North American facilities' crit
ical systems (HVAC, UPS, Generators, Fire Systems) initiative, saving over $237,
000 annually and reducing supplier base.
FIRST DATA CORP. - VALUE LINK (contract)
Aug. 2005 to June 2006
Englewood, CO - Gift and spending card solutions

Logistics Manager
Handling logistics of shipments, purchase order management and stores/distributi
on centers' inventories for the U.S.'s largest retailer.
* Created and wrote procedures for covering the process of purchase orders, dail
y report procedures and importing databases via Retail Link.
* Established inventory controls/re-order points to uniquely identify each locat
ion at stores and warehousing centers.
* Key in implementation of EDI and a supply chain database software package.

RAYTHEON POLAR SERVICES

Aug. 2002 to July 2005
Centennial, CO - Supporting the United States Antarctica Program
for the National Science Foundation.
Procurement Supervisor
Responsible for supervision of 24 buyers in support of all product and services
in operating the National Science Foundation's (NSF) scientific endeavor in Ant
arctica.
Achievements:
* Led RFP (Request For Proposal) and negotiations in awarding the first BPA (Bla
nket Purchase Agreements) in procuring food, plumbing supplies, janitorial and e
lectrical products with annual saving of over $1.5 Million.
* Led Six Sigma project in defining, creating and implementing one company-wide
report for tracking material status thru-out the entire supply chain with annual
savings over $40,000.
* Initiated the first reverse auctions on-line for the company for savings of $3
14,000 in eight months

Joe Craig
Pg. 2

BSI (BROADBAND SERVICES, INC.)

Feb. 2000 to May 2002
Highlands Ranch, CO - e-logistics Supply Chain Management solutions.

Assets Coordinator/Lead
Responsible for administering policy and direction in monitoring and managing ne
wly formed
purchasing/supply chain department, plus hire and train staff.
Achievements:
* Personally decreased inventory dollars by over $4.1 Million, within ten months
, by
brokering slow moving/obsolete inventory while retaining a high re
turn of company's cost of
goods.
* Created/wrote company policy for purchasing, plus procedures in managing inven
tory levels in the areas of obsolescence, slow moving, scrap, RMA's (return mate
rial authorizations) and supplier performance policies.
* Key player in contract negotiations/administration of original contracts forge
d with multiple suppliers.
* Oversaw P & L responsibilities and identified obsolete/non-moving product thro
ugh creation of software report and saved company over $300,000 within 9 months
of being hired.
MEDIAONE
Aug. 1998 to Jan. 2000
Englewood, CO - Telecommunications = cable / telephony / high-speed data.

Procurement Administrator
Administered contract administration, procurement policies, supplier management,
pricing/invoice issues, product changes and led RFx (request for proposals, bid
s and information) initiatives and negotiations in supplier contracts.
Achievements:
* Analyzed company's product usage and initiated company's change to new supplie
r, for savings of $835,000.
* Created, wrote and implemented application of new supplier performance evaluat
ions, forms and feedback from suppliers.
* Started new database summary of all products under contractual agreements to i
nitiate a formal company item master and part numbering system.

TCI (TELE-COMMUNICATIONS, INC.)

Sept. 1996 to July 1998
Englewood, CO - Telecommunications = cable / telephony / high-speed data.

Materials Supervisor
Created and led the purchasing and materials management operations for the newly
formed
telephony and Internet services, plus manage inventory, receiving and new busine
ss.
Achievements:
* Developed and wrote policy for vendor evaluation and performance, plus procedu
res for receiving, installation, returned goods and invoice management activitie
s.
* Wrote and negotiated a scrap/recycling process for company's products.
* Identified issues (rebates, returns, royalties) to include in contract negotia
tions with new suppliers.

Joe Craig
Pg. 3

COBE CARDIOVASCULAR, INC.

Jan. 1984 to Aug. 1996
Arvada, CO - Medical device manufacturer.

Assets Coordinator/Lead (1993 to 1996)

Managed production line of raw materials (resins and plastics), WIP (from inject
ion molding) and finished goods with annual sales of $120 Million and was lead f
or 15 people in production areas, warehouse and administrative personnel.
Achievements:
* Within 10 months reduced raw materials by $500,000 and finished goods by $2 Mi
llion
and did not affect customer service levels.
* Met company's objectives in lowering freight costs, return on capital employed
(ROCE) and decreased obsolescence from 5% to 1% over 15 months.
Marketing Services Lead (1988 to 1993)
Responsible for managing customer service group (10 people) overseeing five prod
uction lines and coordinating new product introductions with sales/marketing.
Achievements:
* Led task group in reducing standard costs by 15% over 14 months.
* Involved with three product introductions with minimal obsolescence and write-
offs.
* My department had the least employee turnover rate for a 4-year period.
Buyer/Purchasing (1984 to 1988)
Handled procurement of fabricated/electronic parts and international MRO buying
for production lines and interfaced with suppliers, plus keep purchase price var
iance (PPV) to a minimum.
Achievements:
* Conducted formal contract negotiations for product in excess of $2 Million.
* Learned reading blueprints and gained valuable knowledge on engineering and sa
les/marketing logic in purchasing prototype parts.

EDUCATION
* Masters of Business Administration - University of Phoenix
* Bachelor of Science in Business - Metropolitan State College
* Bachelor of Science in Education - Eastern Illinois university

PERSONAL SKILLS/INFORMATION
* Efficient in Windows XL, Excel and Word Perfect.
* Implemented Oracle, PeopleSoft and JDE software packages for purchasing.
* President of Cobe Labs Federal Credit Union ($4 Million in assets) - 1988 to 1
994.