Shirlette A.

Satterwhite, RN, MSN

11237 Westport Drive - Bowie, MD 20720
(H) 301-262-4953 (C) 301-219-9676 ss40df28@westpost.net
Objective
To obtain a position as a nursing administrator/consultant in nursing education,
or patient care services.
Skills
* Manager/leadership/supervision over 65 plus employees
* Good oral communications
* Excellent policy/standard writer
* Management of departmental budgets of up to $1.5 million
Work Experience
Saint Elizabeth Hospital, Washington DC 09/2008 -
06/2009
Treatment Mall Administrator
* Accountable for planning, coordinating, directing, and the evaluation of all t
reatment services and programming in the Treatment Mall.
* Directed the development, implantation, operations, and evaluation of the Sain
t Elizabeth Hospital Treatment Mall in accordance with the vision and mission of
the hospital and the special needs of the patient population.
* Developed Treatment Mall policies and guidelines for staff and patients.
* Facilitation of the referral process of court ordered inmates residing at the
John Howard Pavilion at Saint Elizabeth Hospital from their residents to the int
egration into the Treatment Mall.
* Provided overall supervision through subordinate supervisors for 6 employees c
ollectively.
Providence Hospital, Washington DC 05/2006-09/2008
Nurse Educator for Behavioral Health Services (05/2007 - 09/2008)
* Responsible for assessing, planning, implementing, and evaluating unit-based s
taff education.
* Responsible for the maintenance of all unit based educational competency recor
ds and mentoring of staff for the delivery of expert patient care.
* Participated in the orientation of new staff; preceptor of staff for new clini
cal skills/technology and provided in-services as needed.
* Participated in hospital wide CPR program as a BLS certified instructor.
* Implemented and coordinated unit based orientation programs.
* Served as a facilitator for the unit based education committee.
* Participated in IOP (Improving Organizational Performance) activities and oth
er hospital wide committees.

Sat
terwhite
Nurse Director for Behavioral Health Services (05/2006 - 05/2007)
* Responsible and accountable on a 24 hour basis for the management and quality
of care of the following patient care areas - Behavioral Health/Detox Unit, Subs
tance Abuse Residential Unit for court ordered inmates from the DC Jail; IOP Pr
ogram; Outpatient Detox and Partial Day Program; and the Psychiatric Outpatient
Clinic.
* Accountable for the safe transport of inmates from the DC jail to the substanc
e abuse residential program at Providence Hospital.
* Over saw the Court Supervision Offender Services Agency (CSOSA) and the Addict
ions Prevention and Recovery Administration (APRA) program surveys as mandated b
y the federal government and the DC Department of Health.
* Responsible for the supervision of 45 staff employees - hiring, developing, di
sciplining and evaluation of staff.
* Developed and evaluated standards of care; managed LOS issues.
* Developed operational/staffing budgets and monitored and justified monthly var
iances.
* Participated in hospital/nursing IOP activities; assessed the skill levels/kno
wledge of staff in order to develop strategies to promote staff competencies.
* Established and interpreted standards of patient care and clinical nursing in
compliance with the
Department of Health, The Joint Commission, and current nursing practice.
Houston Associates, Inc. - Washington DC 12/2005 - 05/200
6
Independent QA Consultant
* Provided quality assurance comprehensive clinical site visits for the DC Depar
tment of Health, HIV/AIDS Administration as specified in the Ryan White Care Act
Title I, Title II and Minority AIDS Initiative (MAI) legislative requirements a
nd guidance.
* Provided consultation services
* Provided periodic QA of the site's review process; provided findings and recom
mendations to HAI as to how to improve upon overall process.
* Conducted (via questionnaire) client and staff interviews in addition to doing
extensive reviews of medical records that encompassed primary medical care, cas
e management, nutrition, mental health, and substance abuse.
Addictions Prevention and Recovery Administration 05/2002 -09/2004
Community Action Group, Washington DC
Program Director for the "Nurture for Life II - Prenatal Detoxification Program
* Managed the effectiveness of the client's care continuum, including intake ref
errals
* Coordinated data gathering to assure program accountability and evaluations.
* Developed goals and objectives for the achievement of the project's goals.
* Trained, oriented, and supervised 18 project staff and responsible for educat
ion of staff of partnered organizations across the project's care continuum.
Satterwhite

* Responsible for community outreach for the purpose of setting up MOU's for the
development of community partnerships for intake expansion.
* Responsible for the program design and the development of policies and protoc
ols, as well as the submission of monthly, quarterly, and annual reports.
* Maintained program documentation, budget costs and expenditures.
* Supported the project's Advisory Board and assured consumer input was integrat
ed throughout program planning, design, and evaluation.
* Over saw the APRA compliance surveys conducted under the auspices of the DC De
partment of Health.

Southern Maryland Hospital, Clinton MD 11/2001 -5/2002

Program Director - Partial Hospitalization and a 28 Bed Psychiatric Unit for Adu
lts and Adolescents
* Responsible for the overall management of the psychiatric unit and a partial h
ospitalization program.
* Responsible for policy and procedure writing, staff competencies and education
.
* Committee chair for the unit based quality assurance initiatives.
* Responsible for departmental staff, staff hiring, terminations, and staff quar
terly/annual performance appraisals.
* Responsible for the overall supervision of over 23 employees.

Washington Hospital Center, Washington DC 11/1975 -8/ 2000

Psychiatric Clinical Specialist (1995 - 2000)
* Behavior Management Consultant for patients on the Medical/OB Ambulatory Care
Units.
* Performed as the psychiatric liaison nurse specialist between medicine and the
psychiatric department.
* Nurse educator for staff and the performance improvement coordinator for the
utilization of restraints.
* Psychological support counselor for cancer stem cell patients and their famili
es via relaxation therapy, guided imagery, and support groups.
* Conducted monthly classes in the OB/GYN Teen clinic for pregnant teens and the
ir families on alcohol/substance abuse.

Satterwhite
Department Head/Head Nurse (1981 - 1995)
* Performance was that of a department head over four specialty units - Alcohol
detox unit, Chemical dependency detox unit, Closed Intermediate care psychiatric
unit, and the Intensive care psychiatric unit.
* Responsible for the delivery of patient care services on a 24 hour basis inclu
ding administration of departmental service, management of personnel and quality
control, hiring, evaluation and supervision of 65 staff employee.

* Responsible for revising and the development of procedures and practices which
were in compliance with policies of the institution and the regulatory agencies
.
* Initiation and development of the annual budget and preparation of reports per
tinent to unit operations.
* Assessment of staff competencies and development of competency criteria for ma
intenance and improvement performance.
* Establishment and monitoring of staffing levels in regards to patient care, ac
uity, and cost effectiveness.
* Development and implementation of staff education proficiency skills/instructi
on as a component of maintenance requirements for the department.
________________________________________________________________________________
_____

Training and Education

The University of Maryland - Baltimore, MD Graduated May 1980 Psychiatr
ic Nursing - MSN
Howard University, Washington DC Graduated Ma
y 1973 Nursing - BSN

License and Certification

Registered Nurse in Washington DC License No. 32322

*References upon request