13322 Babbitt Street | Houston, Texas 77034 813-454-3459 | je677020@westpost.net
Multi-lingual | Marketing | Sales | Account Management ________________________________________ Degreed and business savvy professional who consistently exceeds target goals se eking a sales or marketing role. Excel in lead generation, relationship building, new business development, strat egic marketing and driving profitability. A dedicated team leader and recognized trainer. ________________________________________ EDUCATION & SKILLS Bachelor of Science - Business Administration (Marketing/Management), 2008 | Uni versity of South Florida, Tampa, FL Education 100% self-financed | Worked full-time while completing degree Fluent in English, Arabic, French | Proficient in MS Word, MS Excel, PowerPoint, Calyx ________________________________________ ACCOMPLISHMENTS * Increased company sales volume 50% ($6.5MM) over 12 months * Finalized/closed over 40% of company sales in 2006 & 2007 * Successfully researched and marketed an independent coffee brewery - business remains successful today * Negotiated difficult real estate sales contracts in a down market (Tampa, FL) consistently earning profitable returns * Developed long-term client relationships leading to repeat business and enhan ced real estate sales ________________________________________ EXPERIENCE Hyatt Regency Hotels, Houston TX & Tampa Florida 2006 - Present Don Shula's Restaurant (Houston, TX) | Oystercatchers Restaurant (Tampa, FL) Sommelier/Server * Marketed/sold wine products and dining menu items ensuring maximum restaurant profit and customer satisfaction * Quickly developed personal rapport with customers leading to enhanced up-sell opportunities * Trained and led a team of four service associates | Train new employees on com pany policies/procedures Independent Real Estate Investor, Tampa FL (Full & Part-time) 2004 - 2009 * Purchased, renovated, staged, sold, rented and managed residential properties * Leveraged in-depth knowledge of contract, property and insurance laws and gove rnment real estate sales regulations * Negotiated sales and rental contracts with buyers * Established long-term relationships with trusted escrow companies, lenders and home inspectors Vers L'Avant Marketing, Morocco 06/2008 - 08/2009 Market Research Advisor * Researched and analyzed market viability for development of new coffee house b usiness in Morocco * Developed marketing strategy; analyzed competitors, demographics, potential bu siness traffic, politics/regulations * Client launched the business, Javannas Coffee, in 2009 and is thriving Atrium Mortgage Equity Company, Tampa FL 01/2006 - 12/2007 Mortgage Broker * Increased sales volume 50% ($6.5MM) in 12 months; accounted for over 40% of co mpany sales in 2006 & 2007 * Increased referrals 30% in second year * Prepared/negotiated/ approved loans, submitting detailed information for under writing & presentation * Developed leads via telephone, cold calling, direct mail & email campaigns, ne tworking & referrals * Analyzed marketing results, ensuring high-return campaigns were in place to ma ximize marketing budget ________________________________________ COMMUNITY & PERSONAL Black Belt Karate | Volunteer Youth Karate Instructor