Matt Bissonette

124 East Park Street, Owatonna, MN 55060

(507) 398-3223, mb674032@westpost.net
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Objective:
As a developer of high performance teams, I am seeking a leadership position in
an organization that is team based and outcomes focused.
Leadership Competencies:
* Effective communicator and decisive decision-maker
* Proven ability to select, train, and motivate individuals into leaders who can
reach their maximum potential
* Skilled at gathering and analyzing data to determine and assess the effectiven
ess of a team or organization
* Successful at achieving organizational objectives by creating and using strate
gic planning, action oriented goal setting, and measurement tools
* Recognized change agent with experience in leading teams through the implement
ation of a new system, process, or program by being flexible and adaptable
* Proficient with developing and managing zero-based annual budgets

Leadership Experience:
Bethel Church, Owatonna MN 06/02 - Present
Executive Pastor 04/06 - Present
As Minister-Manager, responsible for assisting the Senior Pastor and Elders with
the implementation of Bethel's vision and mission by leading staff and the body
such that all ministries, personnel, and resources are properly aligned with th
at direction.
Recent Accomplishments as Executive Pastor:
* Re-organization of all ministries along Simple Church and Orange principles wi
th a focus on intentional spiritual transformation
* Church-wide focus in all areas on whole life health. (Spiritual, Physical, Em
otional, Relational)
* Complete re-work of financial structure and process including updates to fisca
l year, chart of accounts and financial software.
* Led staff through a culture shift from "doers" of ministry to "leaders" of min
istry removing silos in the process
* Renovation that created a larger foyer and gathering space to facilitate oppor
tunities for community
* Elevated Care to a core competency within the church
Church Board 06/02 - 07/05
* As a spiritual leader of the church, utilized collective spiritual discernment
to ensure that the vision and mission of the church focused on the whole life o
f a believer
* Part of the team that re-vamped the constitution and by-laws approved by the b
ody 2002
* Vice Chairman of Elder Board 2003-2005
* Member of Ad-Hoc committee to address allegations brought against Youth Pastor
2003
* Led congregational meeting to discuss charges against Youth Pastor and the pla
n to move forward as a church 2003
* Chairman of Staff Relations Committee providing performance feedback for the S
r. Pastor as well as Human Resources support as needed 2003-2005
* Partnered with another Elder to serve as Co-Interim Youth Ministry Pastor duri
ng the transition between Youth Pastors 2003-2004
Jostens, Inc. Owatonna, MN 2/00 - 7/05
Customer Service Supervisor 2/00 - 7/05
* Responsible for the general oversight and management of the Consumer Contact C
enter.
* Provided incentives and motivated employees to peak performance for employee r
etention and satisfaction.
* Managed the daily workflow and call volume to ensure that customer service lev
els were being maintained.
* Created and maintained a zero-balance budget at or below plan.
* Partnered with Quality Assurance and Consumer Affairs departments to ensure be
st in class service was provided to our customers.
Campus Services Supervisor 3/03-10/03
* Re-engineered and launched a team of account managers to retain and grow the c
ollege market.
Walt Disney World Co. Tampa, FL 2/97 - 2/00
Show Quality & Cast Communications Manager
* Managed and motivated the Show Quality (Quality Assurance) and Cast Communicat
ion (Recognition & Events) teams.
* Ensured that Disney Reservation Center agents provide the "Disney" standards o
f quality for our guests and business partners by tracking and reporting the age
nts Quality performance.
United States Army Heidelberg, Germany 1985 - 88
Protocol Coordinator
* Scheduled and coordinated ground and air transportation, hotel accommodations,
and security for visiting dignitaries.
* Provided transportation and security for US Army Commander in Chief, Europe.

Leadership Training & Conferences:

* Relevance Conference 2005-2009
* Willow Creek Leadership Summit 2003-2009
* Leadership Owatonna 2000
* Disney University - Executives as Coaches 1997-2000

Education:
Bethel Seminary
Master of Arts in Transformational Leadership
St Paul, MN
June 2010
University of Iowa
Bachelor of Arts, Biology
Iowa City, IA
December 1994

References: Available upon request.