Kaley Johnson

4202 Peabody St.

Duluth, MN 55804
(218) 525-1056
kj661b94@westpost.net
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OBJECTIVE: To obtain a position that will capitalize on my work experience and k
nowledge.
EXPERIENCE: December 2004 - current Wells Fargo, N.A.
Duluth, MN
Assistant Branch Manager/Personal Banker (January 2008 - current)
* Coach personal bankers to achieve their sales benchmarks
* Strive to promote inter-departmental teamwork.
* Continue to exceed daily sales objectives set by corporate standards.
* Maintain consistent personal performance as a Personal Banker which is proven
by holding top position in market.
Personal Banker (May 2007 - January 2008)
* Promote solutions for customers' financial picture.
* Exceed daily sales objectives set by corporate standards.
* Process loans, lines, and home equity accounts.
* Provide exceptional customer service, every customer, every time.
* Excelled as Personal Banker which is proven by holding top position in market.
Service Manager (March 2005 - May 2007)
* Led and coached 11 individual tellers to exceed corporate standards.
* Developed a cohesive and well functioning team.
* Exceeded regional market standards for the teller team.
* Awarded the 2006 Sales and Service Recognition trip.
* Coached and developed teller sales skills on a daily basis.

Teller (December 2004 - March 2005)

* Provided exceptional customer service while conducting financial transactions.
* Exceeded Teller's Gold level sales standard within first month of position.
* Maintained a balanced cash drawer.
April 2001 - May 2004 Brookdale Ford
Brooklyn Center, MN
Finance Director (June 2003 - May 2004)
* Responsible for accurately calculating and processing all financial contracts.
* Coached and developed finance team.
* Exceeded all sales quotas set forth by dealership general manager.
* Received top performer honors month after month by dealer President.
Finance Manager (April 2001 - June 2003)
* Secured lending for all vehicle purchases.
* Sold products and services to enhance buying experience.
* Exceeded all sales quotas set forth by dealership general manager.
December 1998 - April 2001 Tousley Ford W
hite Bear Lake, MN
Sales and Service Manager (January 2000 - April 2001)
* Responsible for accurately calculating and processing all financial contracts
sold.
* Ensuring all vehicle purchases were sold and financed while adhering to financ
ial lending laws and regulations.
* Coached and developed sales team.
* Exceeded all sales quotas set forth by dealership general manager.
* Specialized in special finance lending.
 Sales Representative (December 1998 - January 2000)
* Secured lending for all vehicle purchases.
* Sold products and services to enhance buying experience.
* Exceeded all sales quotas set forth by dealership general manager.
EDUCATION:
1997 University of Minnesota
Duluth, MN
Bachelor of Arts - Criminology and Sociology
REFERENCES: Available upon request