DIANA RIPOLL

10346 Ruckle St.

Indianapolis, IN 46280
Home (317) 566-0844 Cell (765) 278-4477
dr611aae@westpost.net

CAREER OBJECTIVE
To obtain a challenging position utilizing abilities developed through my experi
ence, with the opportunity for professional growth based on performance.
Qualifications
Twenty Two years experience in dealing with Production, Material Flow, Logistics
, Customers and Timelines.
Proficient with Microsoft Office, Order and Account Management, Sales, Shippin
g, Production Planning, and Customer specific programs.
Experienced in working with Freight Forwarders, Material flow, Export documents
and Plant Supervisors.
2006 - Present Inside Sales Representative, Roll Coater, Indianapolis, IN
Serving as liaison between customers, multiple manufacturing facilities and outs
ide Logistic Company.
Handle all aspects of order management, processing and shipping. Monitor custom
er's bare and painted inventory levels to ensure that material is readily availa
ble upon request.
Responsible for resolution of issues pertaining to Quoting, Invoicing, Quality,
Shipping, and Timeliness of inbound materials needed in order to meet deadlines
of finished product.
Keeping close communications with Customers, and upper level management to insu
re that expected obligations are met with respect to Company policies and to ins
ure that corrective actions are in place where needed..
1997 - 2006 Customer Service Representative / Production Scheduler, Remy Inc. A
nderson, IN
Responsible for total customer satisfaction by representing my company in a prof
essional manner insuring our customers are thoroughly satisfied knowing their ac
counts are being maintained and monitored proficiently.
1 1/2 yrs scheduling multiple production lines simultaneously. (Production plant
s closed and outsourced)
Worked with EDI, Purchase Orders, Sales, Accounting and Shipping to utilize the
most effective and cost efficient way of meeting customer demands.
Worked with specific customer programs for a large customer base on a daily basi
s.
Participate in Production Planning, Microsoft Outlook, and Order Management clas
ses.
1996 - 1997 Customer Service / Scheduler, Nova Steel Processing, Anderson, IN
Customer service, scheduling of incoming trucks and production line.
Processed all purchase orders, load tallies, and production orders.
Worked with Excel, Microsoft Word and company tailored programs.
1995 - 1996 Clerk / Shipping & Receiving, Red Gold Distribution Center, Elwood,
IN
Created work orders for forklift drivers & Bill's for semi drivers.
1986 - 1995 Scheduler / Shipping & Receiving, PAINT & ASSEMBLY CORPORATION, Elwo
od, IN
Inspector of raw material.
Promotion to Production Scheduler after 2 years.
Responsible for ordering material and scheduling the Production line to fulfill
customer demand.
Insure that the production line ran continuously with as little interruptions an
d changeovers as possible.
Participated in problem solving groups to improve line efficiency.
* (company was sold and closed doors to all employees)

EDUCATION
High School: Oakland CA.
John H. Hinds Vocational School, Elwood IN - Basic Computers
Anderson University - Organizational Behavior