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211 S.W. Melon Ct.

Lake City, FL 32024


( H ) 386-752-2497 ( C ) 386-623-6032
dm60c036@westpost.net
Dennis Morse
__________________________________________________________________
*

Objective Progressive career in business leadership with an exceptional record o


f accomplishments. Seeking increasing challenges and opportunities in a
mutually beneficial position.
Professional 1986-Present Walmart Lake City, FL
Experience Store Manager
* Full responsibility for both front store and pharmacy sales exceeding $131 mil
lion. Includes P&L accountability, customer engagement (Service), hiring/recrui
ting, store standards, merchandise opportunities, community involvement, and dri
ving revenue.
* Lead, Support, and Motivate more than 500 associates.
* Administer organizational changes to align staff with shifting sales and marke
ting focus.
* Strategic leadership in planning and directing the store's marketing and sales
initiatives as well as delivering its financial targets. Exceeded sales plan e
ach year during my tenure.
* Third progressive assignment with Walmart which included opening new units and
24hr operations.
* Highest volume store in the region.
* Consistently lead the region in contests, service, and execution scores.
* Selected to train new store managers, and help in other areas of need.
* Awarded for outstanding sales, profit, and customer service. Many In-store cu
stomer service programs initiated in my area were adopted as company programs.

1981-1986 K-Mart Tampa, FL


Area Manager
* Responsible for revenues in excess of $1 million in sales.
* Responsible for Garden Center, Home Improvement, and Hardware.
* Recruit, hire and train new staff.
* Appointed the go-to person when the Store Manager was unavailable. R
eferences Furnished Upon Request
211 S. W. Melon Ct.
Lake City, FL 32024
( H ) 386-752-2497 ( C ) 386-623-6032
dm60c036@westpost.net

Dennis Morse
________________________________________________________________________
I am currently seeking a position in North Central Florida. During my career in
management, I have achieved significant results in big box retail environments.
Having successfully managed stores with volumes exceeding $130 million in sale
s. Every store significantly increased volume under my leadership.
* As a team builder, I have successfully trained and developed personnel that ha
ve been promoted to management positions. My training abilities vastly improved
personnel knowledge and motivation, controlled retention, reduced personnel pro
blems, and ultimately improved profitability.
* My record of achievements is indicative of my focus on customer service. The
outstanding service has been enhanced by individualized attention to ensuring c
ustomer satisfaction, responding to inquiries, and problem resolution.
* I rapidly progressed to retain full P&L responsibilities and manage daily oper
ations for big-box retail stores. Frequently, I was selected for special projec
ts including opening new stores, improving service levels in underperforming mar
kets, and turning around profitable operations.

The enclosed resume' briefly describes my experience, accomplishments, and abili


ties. Thank you for respecting my desire for confidentiality as I pursue my job
search. I am looking forward to an interview to discuss my qualifications in f
urther detail.

Sincerely,

Dennis Morse

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