WENDY M.

HAIGHT
8453 Grand Trevi Drive * Louisville, KY 40228 * 502-500-7376 * wh5e706a@westpost
.net
TRAINING MANAGER
Dynamic and highly- skilled strategic training professional credited with buildi
ng and leading award winning training programs and initiatives in compliance, re
cruitment, and employee development. Visible achievements in developing high cal
iber, peak performing organizational training and strategies that facilitate pro
ductivity and profitability in the healthcare and military arenas. Highly skill
ed in communications, mentoring and integrating diverse teams around a common vi
sion.
Proactive analytical thinker committed to continuous improvement of learning an
d development solutions.
Proven leadership coupled with business savvy and intuitive managements skills
that provide high quality services and operational services that meet and exceed
organizational objectives.
Adept at identifying new growth opportunities and developing comprehensive deve
lopment strategies.
CORE COMPETENCIES
Corporate Communications * Public Relations * Training & Development * Employee
Relations
Program Development * Strategic Planning * Presentations * Needs Assessment * Pr
oject Management
Instructional Systems Design (ISD) * Process Improvement * Team Leadership & Mot
ivation * Cultural Diversity
NOTABLE ACCOMPLISHMENTS
Selected as #1 candidate out of 93,000 for 2007 Air National Guard Honor Guard
Program Manager of the Year
Noted as 2007 Services Air National Guard Non-Commissioned Officer of the Year
selected #1 out of 4,900 candidates
Awarded 2007 Services Air National Guard Flight of the Year chosen first out of
98 candidates
PROFESSIONAL EXPERIENCE
Talecris Plasma Resources, Talecris Biotherapeutics Inc., Research Triangle Park
, NC July 2008- Current
Regional Training Manager
Challenged to manage training and development of ~ 330 employees across nine fac
ilities on behalf of a national network of plasma collection centers. Directly
manage nine training managers across each site to ensure compliance and audit re
ady through proper training and documentation. Mentor, create and deliver profe
ssional development courses to regional Training supervisors. Assist in FDA audi
t collection and procedures to gain two year site license and demonstrate Talecr
is audit ready status.
* Recognized as top 100 most critical employees/position within company based on
selection committee consisting of Associate Directors, Directors, VPs and Gener
al Manager.
* Facilitated re-organization of center training program resulting in passing tw
o audits (FDA and GHA) simultaneously with zero observations in the Training Dep
artment; first time accomplished in industry history.
* Exceeded company expectations as lead for Standard Operating Procedure rollout
to address recent FDA approval to ensure production needs and state and Nationa
l compliance regulations are met.
* Create, manage and deliver professional development classes that enhance indiv
idual performance and drive business results.
* Directed National Learning Management System roll out; achieving all pre-set c
ompany goals.
Kentucky Air National Guard, Louisville, KY
January 2009 Current
Paralegal (part-time, traditional military)
Promoted to continue military service one weekend a month offering legal assist
ance to 1,200 military members.
* Plans, organizes, and directs legal services personnel in the areas of militar
y justice, general law which incorporates claims, civil law and claims, court re
porting and general office management.
* Create legal training presentations and information handouts as well as assist
s in giving legal presentations to help ensure that the base population is educa
ted on Military legal matters.
* Searches files and legal references for precedents and opinions, and extracts
requested material.
* Assists in creating Wills, Power of Attorneys and other documentation for Mili
tary members.
Kentucky Air National Guard, Louisville, KY
June 2007 July 2008 Air National
Guard Mortuary Affairs Training Instructor
Singled out by Services Agency at the Air National Guard Bureau in Washington D.
C. to participate with a select group of twelve national training instructors ch
arged with creating, managing, and delivering Mortuary curriculum spanning the e
ntire Air National Guard. This position was a promotion.
* Exceeded Air National Guards professional development and mission readiness na
tional standards by creating and instructing training curriculum for all personn
el.
* Delivered training classes across the county to ensure conformity and complian
ce policies and procedures.
* Analyzed training needs and designed curriculum in working partnership with te
ach stakeholders to include senior managers, employees, and third party subject
matter experts.
* Key contributor to the development and training of Search and Recovery Handboo
k for base populous due to earlier successes with national programs.
Honor Guard Assistant Manager/Coordinator
March 2002 December 2007
Charged with leading training, coaching, development, and scheduling of Honor Gu
ard members and potential members. Managed annual operational budgets and expen
se reports. Developed a database to improve tracking of participation, personnel
records, and training. Promoted from Coordinator to Manager.
* Created, implemented, and trained new tutorials, AFIs, policies, and recruitin
g procedures resulting in a membership increase in excess of 40%.
* Received recommendations for 30% increase in operational budget through busine
ss analysis and review by Honor Guard efficiency program.
* Improved purchasing and inventory efficiency and accountability resulting in r
educed spending.
* Established and implemented training and testing programs including two traini
ng videos for Honor Guard members.
* Administered training classes to ensure conformity and compliance for policies
and procedures.
* Wrote technical course material and directed formal classroom instruction.
* Managed relationships and sensitive communication between base Honor Guard and
external parties
* Resolved and managed employee and external party issues promoting a productive
environment.
* Created and organized morale building activities promoting a successful work e
nvironment.
EDUCATION & PROFESSIONAL DEVELOPMENT
Bachelor of Science in Occupational Training & Development, University of Louisv
ille, Louisville, KY
* Paralegal Apprentice Course, Maxwell Air Force Base, AL
* Instructor Certification Course; McGhee Tyson Air Force Base, TN
* Train-the-Trainer Certification; KY Air National Guard, KY
* CPR Certification (American Red Cross)
* Self-Defense Certification; KY Air National Guard
* In-Residence Airman Leadership School; Hanscom AFB, MA
* Secret Security Clearance; US Air Force
TECHNICAL PROFICIENCIES
Microsoft Office: Excel, Word, PowerPoint, Access, custom Intranet solutions, an
d other Management Software