MINH DANH

7779 EMBRY CT
San Diego, CA 92126
Cell: (619) 757-4713 Home: (858) 635-9137
E-MAIL: md54990a@westpost.net
OBJECTIVE: Computer Technician
TECHNICAL SKILLS: I have over 10 years experience in computer software and hard
ware. I am an expert with hardware/software installation, maintenance, configur
ation, assembly, and troubleshooting (PC, Network, and computer blade servers).
I am very strong with electronic in diagnosing to component level.
WORK EXPERIENCE:
Teradata, San Diego, CA
02/2010 - 04/2010 Support Engineer:
Help desk. Setup and configured private network. Installed and configured switch
es. RMA parts and fixed UPS. Troubleshooting of computers hardware and software.
Provided internal operational support and technical support. Responsible for re
gistering all calls in remedy ticketing. Resolved problems and questions from Te
chnical Support. Installed/upgraded of hardware and software such as: Power sup
ply, RAM, CPUs, hard drives, SUSE Linux, Windows 2003 server/XP and VMware ESXI
Verari Systems, San Diego, CA
08/2001 - 12/2009
Senior Technician:
Test equipment skills, Multimeters, Oscilloscopes, and Microscopes.
Performed circuit and component level troubleshooting on diagnostic test equipme
nt
Performed diagnostics and troubleshooting of computer hardware software malfunct
ion.
Help Desk, installed, and configured LAN by using software of Windows and Linux.
Provided on-site technical supports, software and hardware installation for comp
anies such as: Qualcomm, Microsoft, Sony Pictures, Scripps Research, SAIC, Gener
al Atomic, and AMD.
RMA, assisted engineering staff in troubleshooting, and diagnosed problems with
new product designs.
Installed, configured, and upgraded various computer blade servers by using vari
ous software such as: SUSE Linux, Linux, Windows 2003 server/XP/2000/NT/ and Mic
rosoft office 2000.
VA Linux, San Diego, CA
06/1999 - 07/2001
Computer Technician:
Installed, configured, assembled, and upgraded various computer systems by using
various software such as: Linux, Windows 2000/NT/98 and Microsoft office 2000.
RMA and assembled personal computer and servers.
Frequently traveled and provided on-site technical supports.
Qualcomm, San Diego, CA
10/1997 - 06/1999
Electronic Test Technician:
Performed circuit and component level troubleshooting on diagnostic test equipme
nt.
QA and Identified malfunctioning components and replaced as necessary.
Read and interpreted schematics and diagnostic manuals.
Soldered, tested, reworked, SMT, and inspected FPM/PC boards.
Education and Training:
Computer Certificate - RAID, Storage, LSI training
Verari Systems, 05/2008
Computer Certificate - Blade Server Architecture/Software training
Verari Systems, 05/2008
Basic Electricity and RF Electronics
 San Diego City College, 06/2004
Computer Certificate - Computer and Information Science San Diego
City College, 05/2003
Computer Certificate - Micro Computer Basics San Diego Community College, 0
6/1999