Tunisha J.

Stewart
4422 W. Brownstone Way
Waukegan, IL 60085
847-445-7669 cell
847-263-3306 home
ts534000@westpost.net
Objective
I am actively seeking a challenging position, with an emphasis on leadership,
client service, sales, and marketing. I am a hard worker, self -starter, quick l
earner, and motivated to succeed. I have a number of years of corporate leadersh
ip, client service, and advanced skills in communication, product branding, as w
ell as building and maintaining interpersonal business relationships. I will rec
eive my MBA with a concentration in Marketing summer 2010.
Professional Accomplishments
Wirtz Beverages, Independently-contracted Sales Analyst, Lake County, IL (2009--
current)
Maintained track record of 75% or higher in indirect and direct consumer goods
sales
Confirmed product segmentation by analyzing demographic sales trends, interview
ing patrons and deducing quantitative insight
Motivated and directed local accounts by setting up guerilla marketing tactics
off-premises and at industry tradeshows to attract more business
Work Experience
Baby Depot/ Youth Department Part-Time Sales Associate
3/2010-Current Burlington Coat Factory, Gurnee, IL
* Assist all BCF customers with finding merchandise and any other in store needs
* Assist department manager with display design
* Completes markdown process weekly
* Customer Service Cashier
* Assist new parents with baby registry completion
Property & Casualty Insurance Sales Producer
Director of Marketing
5/2009-1/2010 Allstate Insurance Co. Margo Horton Agency, Zion, IL
* Sales producers for exclusive Allstate agent.
* Established clientele and maintain relationships.
* Telemarketing and network to solicit clients.
* Prepare and execute quotes.
* Inbound and Outbound sales calls.
* Established follow up system to maintain excellent client service.
* Develop marketing strategy for agency.
* Meet with advertising representatives and report options to agent for approval
.
* Created yearly marketing plan.
Senior Closing Specialist (Team Leader)
2/2005 2/2009 Title Resource Group, Des Plaines, Illinois
* Team lead for closing department.
* Ensured completion of real estate transactions for transferees of Cartus Reloc
ation.
* Reviewed and signed real estate contracts.
* Provided client service.
* Reviewed, approved, and signed HUD settlement statements on behalf of Cartus R
elocation.
* Reviewed equity and close transactions to reconcile customers accounts.
* Trained incoming specialist.
* Developed the departments training manual.
Cargo/Commercial Property Claims Adjuster
11/2002 - 2/2005 Sirva, Inc, Westmont, Illinois
* Adjusted cargo insurance claims for moving and storage industry.
* Adjusted claims and prepared estimates for commercial buildings damaged by va
rious perils.
* Interpreted multiple indemnity policies.
* Reviewed multiple moving and storage contracts on a daily basis.
* Constant communication with customer and client.
* Responsible for managing heavy caseload.
Residential Claim Adjuster
6/2001 - 11/2002 Allstate Insurance Co., Woodridge, Illinois
* Adjusted claims for residential property damage.
* Prepared estimates for various damages.
* Interpret multiple Allstate policies. Daily communication with customer.
* Multi tasked on a daily basis as well.
Business Analyst
10/2000 6/2001 EDS, Volkswagen/Audi Account, Farmington Hills, Michigan
* Inbound call center.
* Assisted approximately 80 Volkswagen/Audi clients daily with roadside assistan
ce.
* Answered technical questions and dispatched towing services as well.

Education
5/1997 - 5/2000 Michigan State University: East Lansing, Michigan
* B.A. Mass Communications
10/01/07 Present (University of Phoenix , Schaumburg, IL)
Graduation 8/2010 MBA/Marketing Program
Other Accomplishments and Interest
* Licensed Illinois Property and Casualty Insurance Producer
* Illinois Substitute Teaching Certificate
* Currently learning conversational Spanish
Salary Requirements: $40,000 annual
References Available Upon Request