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JOHN CARLSON

17750 Iroquois Trace


Tinley Park, IL 60477
Home 708-633-1546
Cell 708-699-3904
jc5205a0@westpost.net

PROFESSIONAL SUMMARY
Ambitious, client-focused Senior Inside Sales Representative
with a 20+-year track record of success in the manufacturing
industry and autonomous environments. Recognized as a key
company resource for consultative sales, competitive
quoting, secondary sales, product overruns and targeted
pricing. Assume complete control of all customer orders,
with an unwavering commitment to on-time, accurate and high-
quality deliverables.
* Strategic business sense with extensive background in
operations, purchasing, inventory control, transportation,
distribution, client billing and collections.
* Technically knowledgeable, called upon to work with IT
on automation efforts and train users.
* Partner with multiple departments to achieve a common
goal, including outside sales, sales management, production,
shipping, accounting and quality control.
PROFESSIONAL EXPERIENCE
J. D. FIELDS & COMPANY, South Holland, IL; 2002 - 2009
SALES REPRESENTATIVE; 7 years
Worked with District Manager as one of 2 resources in the
Chicagoland office covering a 13-state region. Drove sales
of pipe and construction products to contractors primarily
by phone, with emphasis on H-Piling and Sheet Piling.
Solicited customers, identified needs/projects, prepared
competitive quotes, negotiated pricing, processed orders,
secured trucks and coordinated strategic delivery. Handled
inquiries, follow-up, expediting, billing, credit,
collection, complaints, production scheduling, forecasting
and spot purchasing for product and additional services.
KEY ACCOMPLISHMENTS:
* Consistently achieved all quality, quantity and time
standards for service delivery.
* Kept office operating smoothly by building a system to
manage work schedules.
* Developed a pricing form for quoting and tracking of
markups, truck rates and value added items, providing
accurate billing and pricing history for future pricing
strategies.
* Effectively sold to target market by identifying
localized markups and pricing strategy.
* Utilized Internet to research pricing on a variety of
materials for construction projects.
* Cost-effectively facilitated procurement activities to
maximize profit margins.
CALUMET STEEL COMPANY, Chicago Heights, IL; 1980 - 2002
INSIDE SALES REPRESENTATIVE; 22 years
Promoted company products to agricultural manufacturers,
forge shops, steel distributors and fabricators. Steered
sales process from initial quoting and order entry through
fulfillment and follow-up.
KEY ACCOMPLISHMENTS:
* "Go to" resource for sales management regarding
secondary product sales, product overruns, etc. Compiled
booked order information on a weekly basis for review at
weekly production meetings to determine future schedules.
* Developed pricing manual for every customer on how
their products would be priced.
* Primary contact for spot purchasing; negotiated all
prices, deliveries and payments.
* Point person for implementation of new order entry
system (AS/400). Played key role in requirements definition,
IT troubleshooting and employee training.
* Acted as liaison between shipping and client, ensuring
timely and accurate service and resulting in referrals/leads
that greatly expanded account base.
* Commended by management for maintaining detailed client
database and invoicing.
* When company went bankrupt, was recommended by VP and
selected by the court to sell all inventories.
PRIOR EXPERIENCE
Wisconsin Steel, Inside Sales Representative, 1975 - 1980
Paxton Lumber, Outside Sales Representative, 1972 - 1975
EDUCATION
Western Illinois University, Macomb, IL
B.S., Business Administration & Marketing, 1972

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