Alcatel Premium Reflexes™

Alcatel OmniPCX Enterprise

 How to use this guide
You have an Alcatel Premium REFLEXES digital telephone.

The large display and and alphabetic keypad ensure ease and comfort of use.

• Actions • Audio keys

Off-hook
Loudspeaker
Hang up
Hands free
Description of an action or
context
Reduce volume
• Display

Partial view of the display Increase volume

• Programmable keys and icons • Other fixed keys

Line or programmable key i Fixed key (eg: MENU)

Icon corresponding to a key • Other symbols used

Alternative to action
OR
sequence
• Keypad
AND/OR Alternative to action
Numeric keypad sequence

Alphabetic keypad Important information

2
ABC
Specific key on numeric
keypad

1
 The availability of some of the functions described in this guide may
depend on your system version or configuration. If you are in doubt,
consult USP IT Services.

We suggest that you consult USP IT Services for more detailed

information on your telephone.

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 Contents

Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4

1. Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.2 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.3 Calling using your personal directory . . . . . . . . . . . . p. 6
1.4 Calling your correspondent by name . . . . . . . . . . . . . p. 7
1.5 Redialling the last number dialled (Redial) . . . . . . . . . p. 8
1.6 Making a call-back request . . . . . . . . . . . . . . . . . . . . . p. 8

2. Handling several calls . . . . . . . . . . . . . . . . . . . . . . . p. 9

2.1 Calling a second correspondent (Consult call ) . . . . . . p. 9
2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.3 Switching between calls (broker call) . . . . . . . . . . . . . p. 10
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 10
2.5 Conversing with two correspondents (3-way conference) p. 10

3. Customizing your telephone . . . . . . . . . . . . . . . . . p.11

3.1 Programming your personal codel . . . . . . . . . . . . . . . p. 11
3.2 Programming your personal directory . . . . . . . . . . . . p. 11
3.3 Programming a function on an unassigned key . . . . . . p. 12
3.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . . p. 12
3.5 Adjusting the display and icon brightness . . . . . . . . . . p. 13
3.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . . p. 13

4. While you are away - When you return . . . . . . . . p.14

4.1 Forwarding your calls to another number (immediate
forward) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14
4.2 Forwarding your calls to the voice mail . . . . . . . . . . . p. 14
4.3 Cancelling forwarding on your return . . . . . . . . . . . . p. 14
4.4 Consulting your messages on your return . . . . . . . . . p. 15

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 Your telephone

Light indicates messages

Display received
Comprises 1 line and several pages
of information about your
correspondent To programme
your telephone

To call using your i

personal directory
To access the
various message
services
Mute to isolate you
from your correspondent
To transfer a call to
Auto-Answer so that your another terminal
telephone answers
automatically without you
having to off-hook

To end a call or exit from

programming
Alphanumeric keypad for
calling by name
Audio keys Protected by a flap, raise the
Loudspeaker (LS)
To share a conversation flap to expose the keypad

To reduce To increase
the volume of the LS the volume of the LS
or handset or handset
Hands free to call or answer
without off-hooking

4
Programmable keys and icons
These keys are divided into line keys and function keys. Each key has a corresponding
icon.
Line icons
Incoming call (flashing)
Call in progress
Call on hold
Call on common hold
Function icons
Function active
Function requiring action
Telephone or line busy (supervision)
Certain keys are preprogrammed (these keys differ according to the
configuration of your telephone (single-line or multi-line)).
Broker to switch between two calls

St Mem to temporarily store a number

CLI to consult the list of unanswered external calls (Caller ID)

Consult to cancel a consult call

Redial to automatically redial the last number dialled

FWD to forward calls to another extension

Installing the label on the telephone

A printed label is supplied with the telephone to be placed under the programmable
keys. 4

! Insert a flat-tipped object into the slot (1 slot per

block of keys).
" Raise the key block cover.
# Slide the printed label into position.
$ Lower the cover. 1
3 2

5
 1. Making a call
1 1. Making a call

OR OR

Off-hook Hands free Dial Dial directly

To make an external call to a number in the local free calling

area dial 9 then the number you require
If you want to call the operator, dial 0.

• To terminate a call

OR
Hang up

1 2. Answering a call

OR

Off-hook Hands free

1 3. Calling using your personal directory

Press Personal Directory key then the digit the number is storred under

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 Making a call
1 4. Calling your correspondent by name

Enter the first 3 letters of your

correspondent's surname (*)
If the name has no spaces, the search is made automatically by Surname.
If the name includes one space (2 words), the display screen proposes two
possibilities.
1 to search by Surname
2
ABC to search by Surname/First name
If the name includes two spaces (3 words), the search is run automatically by
Surname/First name.

In all cases
Display of the first
Modification
name and the number OR request (*)
of solutions found
Start the
search

SPCE
OR Ctrl

Display the number of the proposed name

OR OR
Dial Next Previous
number name name

(*) used to correct the entry or change the request.

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 1 5. Redialling the last number dialled (Redial)

Redial 0122515163

Redial Dialled
number

1 6. Making a call-back request

Your correspondent
Dial 5
does not reply or is
busy

To dial a National, Mobile or International Number follow this procedure:

Dial # 2, then your 4 digit PIN number, then 9 then the external
number you require. For example #2, 5555, 9, 666 6800

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 Handling several calls
2. Handling several calls

During a conversation, you can perform various operations such as call a

second person or transfer the call to another number, etc.

2 1. Calling a second correspondent (consult call)

The first
OR correspondent is
placed on hold
Dial Type in the first
directly letters of the
name

Cancelling the consult call

You recover
OR Consult
the first call
Hang up then off- Single-line terminal
hook

2 2. Answering a second call

During a call, a second correspondent tries to contact you:

Smith OR Consult

Name of caller is Programmed key

Line keys whose "Consulting call
displayed for icon is flashing on hold"
3 seconds

The first
correspondent is
placed on hold

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 2 3. Switching between calls (broker call)
You are in conversation and another call is on hold. To switch from one call
to the other:

The first
correspondent
OR Broker
is placed on
hold
Line key Broker call
associated with
the icon

2 4. Transferring a call
To transfer a call to another terminal during a conversation:

Dial extension you Press transfer key

wish to transfer
call to

2 5. Conversing with two correspondents (3-way

conference)

During a conversation, another call is on hold:

Conf OR
Programmed
"Conference" Dial 3
key

Use the same procedure to cancel the conference and recover the first call.

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 Customizing your telephone
3. Customizing your telephone
3 1. Programming your personal code
The code of your terminal is 0000 by default.
To select or change your personal code:

Code of the Enter the Enter the new

"Change personal present code code
code" function

Each code digit is represented by an asterisk.

3 2. Programming your personal directory

Your personal directory contains up to 12 numbers (0 to 9, * and #).

i 2
ABC

2
ABC

Number to
programme

2
ABC

Directory Numeric key on which you

want to programme the
number

Personal directory numbers

% & '
( ) *
+ , *
- . #

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 3 3. Programming a function on an unassigned key
The list of programmable functions is given in your user manual.

i 2
ABC 1

OR

Enter the code

or number to Select a
programme function

Unassigned
programmable
key

3 4. Selecting your ringer tune

Terminal idle:

OR

Select the ringer

from the 16 Adjust the volume Return to idle
options (successive
presses)

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 Customizing your telephone
3 5. Adjusting the display and icon brightness

OR

Code of the
"Programming Adjust the brightness Confirm the
brightness" setting
function

3 6. Selecting the language

Display the
language
options (*)
Code of the Display of the
"Language" function various options

Code associated
with the chosen Confirm
language

(*) for example:

F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL:
Dutch - DK: Danish - I: Italian - A: Austrian

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 4. While you are away - When you return

All these functions can also be activated by entering the corresponding

code.

4 1. Forwarding your calls to another number

(immediate forward)

FWD
Forward
acknowledgement is
displayed
Press FWD key Destination
number

Display of forwarding
and destination
number

4 2. Forwarding your calls to the voice mail

FWD
OR

Press FWD key Code of the Dial 32999

corresponding
function

4 3. Cancelling forwarding on your return

FWD OR

Press FWD key

* 00

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 While you are away - When you return
4 4. Consulting your messages on your return

The light and corresponding icon indicate messages received.

• Call-back requests

Screen displays the

number of new
messages
Messages

Screen displays first

number to call back
Display the number of
call-back requests
(xx Msg Recall)

OR OR
Next call-back Previous call-back
Call back request request

Note: even if the correspondent does not answer, the call-back message
is erased after the number is called back when you proceed to the next
message, as it is when you press to quit message mode .

15
 • Voice messages

Screen displays the

number of new
messages
Messages

Follow the
instructions of the
voice guide
Display the number of
voice messages
(xx Msg Voice)

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 While you are away - When you return
• List of internal calls

While you were away the internal calls have been stored (16 calls
maximum).
Screen displays the
number of new
messages
Messages

Display of the identity

of the first caller
Display of the number
of internal calls
(xx Msg NO ANS)

i OR
Store the message
Display of time Call back (* is displayed in
and date of call front of the caller's
name)

OR
Next internal
call

If you call back a correspondent who does not answer, the message is
stored.
If the message is not stored and you do not call back the
correspondent, it is cleared when you proceed to the next message, as
it is when you press to quit message mode.

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 • List of external calls

While you were away, the external calls from external callers have been
stored (16 calls maximum).

The icon associated with CLI indicates messages received.

Screen displays the

CLI number of new
messages

Display of the identity

of the first caller i …. (*)

Display of the
time and date
of the call

(*) ….see § List of internal calls

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