Dawn Vulcano

.
Bayonne, New Jersey 07002 * 201-993-2952 * dv4e543c@westpost.net
SUMMARY:
Dedicated skilled professional with many years of industry experience in the Br
okerage and Banking. Exclusively: Institutional Custody Securities Settlements
, Brokerage Operations, Trading Desk Mutual Funds, Client Services. Enthusiasti
c, diligent highly self-motivated individual, detailed orientated, team player,
with excellent communication, organizational and interpersonal skills, dedicated
to client service.
EXPERIENCE:

BNY Mellon
2004 to Present - Front Office
(Assistant Treasurer) - Asset Services Insurance Custody Client Service
Liaison between the client and all areas of the bank (Operations, Compliance, Te
chnology).
Support the day-to-day servicing needs of our client while ensuring the highest
quality of service. Primary responsibilities include daily account administr
ation and trade processing, complying with our client's procedures and contractu
al agreements, handling all daily inquiries and requests...
Trade Processing Domestic/Global - RVP,DVP,RvF.DvF
Trade Settlements DTC, FED, Physical , Euroclear, Local Market (Equity/Fixed I
ncome)
Securities Lending
Foreign Exchange- 3rd Party , Spot deals
Position check
Cash /Security movements
Monitor Cash and Trade activity
Check deposits
DWAC
Current Face Adjustment
Sealed Envelope
Produce Fail / Overdraft Reports
Account Reconciliation: Trade, Cash, Holdings
New Accounts/Maintenance
Liaison with Client's Legal Counsel pertaining to Private Placement deals
Back up to 6 relationships within a 3 member team during heavy volume / absen
ces/ vacations.

State Street Bank (formerly Deutsche Bank / Bankers Trust)

1998 to 2003 - Middle Office
(Associate) - Investment Assistant Securities Settlements
Investment Assistant recruited for & participated in 2001 rollout of EMEA Team,
created I.M. Information booklet..
Supported 19 Investment Managers involved in trading Equities, Fixed Income:
In Emerging, Europe, Americas-Latin America markets.
FX deals: 3rd Party, Spot.
Monitored Fails/Overdrafts: Notified I.M.in a timely manner to avoid interest cl
aims &overdraft charges.
Handled settlement issues and inquiries to avoid Buy-In market exposure & potent
ial risk to the Bank.
Reconciliation Breaks and Variances. Worked with Client Services, Corporate Acti
on, and Income groups to resolve issues.
Set up new accounts for Investment Managers.
The backup for 3 member team in absences/vacations

Trade Specialist Team Leader of 6: Responsible for prepping and input of faxed
and electronically transmitted domestic/global instructions Buy/Sell trade ord
ers, Hedges, Cash movements, FX deals.
Oversee 70 Investment Managers' accounts..
Primary backup for Department Manager, two Team Leaders and team members.
Support and assist team members in resolving discrepancies, inform team on new p
rocedures & market policies. Financial instruments: Equities, Fixed Income, Trea
suries, T/D, C/P.
Settlement Depositories: DTC, FED, PTC, Euroclear & Local markets.

Fleet Enterprises Inc. (formerly Nat West Brokerage/ National Westminster Bank)
1990 to1998 - Middle Office
(Officer) Trading & Operation Supervisor
Supervisor, staff of 11. Departments: Trading desk, trade support, operations an
d customer service.
Corresponded with Investment Representatives, Sales Managers and customers to re
ctify any account issues. Corresponded with clearing agent order room on any tra
de corrections.
Opened brokerage accounts (Retail, IRA, Roth, Keogh, Trust, Corporate, Estates).
Corresponded with Trade Commission Department regarding journal cash and asset m
ovements between brokerage accounts.
Review/resolve Monthly Error report. Process monthly Investment Rep. changes.
Operations Settlements Assistant III : Supervised staff of three providing dail
y reconciliation of bank accounts, commission, cash and suspense. Prepared & pro
cesses money movement from/to client's Brokerage DDA , Savings & Money Market.
Senior Customer Service Specialist: Assisted in the development and implementat
ion of customer service/trading desk.
Provide prompt support, guidance and information to 70 investment representative
s and branch associates on procedural issues and account maintenance (retail
, custodial, estate & corporate) in 300 locations with a client base of 25,000.
Handled 175 to 300 calls per day.
Assisted in research and investigation of compliance related issues.
Sr. Operations Specialist, Trading Desk :Opened new brokerage accounts, executed
mutual funds.trades.
Provided customer support regarding portfolio information
Maintained and processed all periodic investments plans (PIPS).
Handled physical securities, document tracking, cash delinquency, TOA and IRA di
stributions.
Investigated and corrected trading discrepancies. .
Account Administrator -Global/Domestic Settlements.
Managed customer assets portfolios.
Reconciled cash positions, initiated wire transfers and monitored overdrafts.
Report ongoing issues to senior management for quality assurance.
Ehanced and developed new procedures for Custody Operations.
Primary Backup /support for Supervisor , staff during peak periods, vacations
and absences.
Cross-trained in Dividend/Interest department.

EDUCATION:
Associates Degree, Business, St. Peters College / Hudson County Community.
Completed Courses: Global Custody -Securities Servicing , Achieving Extraordi
nary Customer Relations, Equity/Fixed Income, Back office Brokerage and Beginner
s Basic of Microsoft Word and Excel.