Public Sector Strategic Communications Professional
ma4ba246@westpost.net Summary Accomplished strategic communications professional with interim SECRET security clearance and more than 13 years public relations and reporting experience in numerous fields, including homeland security, technology, defense/aerospace and government. Strengths include media/government/analyst relations, reputation/issues management, writing/editin g and social media. Proven record of success fostering proactive, issue-focused communications acros s multiple audiences and stakeholders. Detail-oriented and goal-focused. Work on own and as part of a team to consistently exceed expectations through most-effective blend of services. Specialties Strategic Communications * Media Relations * Government Relations * Analyst Rela tions * Reputation Management * Social Media * Media Training * Writing/Editing * Homela nd Security * Defense/Aerospace * Information Technology * Cybersecurity * Security Technologi es * Emergency Preparedness/Response * Critical Infrastructure Protection * Government * Higher Education * Law Enforcement Technology * Identity Management * Federal Legislation, Policy & Pro curement Experience Senior Technical Writer/Editor at Knowledge Advantage Inc. March 2010 - Present (3 months) Authored chapter on preparedness and prevention for Air Force Follow On Review (AF FOR) to DoD Independent Review Panel related to mass shooting at Ft. Hood, Texas Provided technical writing, editing and research services to interdisciplinary group of senior officers and civilians reporting to a four-star general Ensured AF FOR team presented data and recommendations as clearly and compellin gly as possible to win support of multiple stakeholders in the military, government, in dustry and the public Consultant at Ponemon Institute February 2010 - Present (4 months) Provide strategic communication, writing and editing services to globally respe cted consulting firm specializing in IT security and privacy issues Enhance Ponemons ability to demonstrate its thought leadership on key issues an d current data protection challenges in multiple industry sectors Conduct research and interviews to write survey reports, white papers, customer case studies and other documents. Create original documents and revise existing material Coordinate with Ponemon senior staff and interview subjects to ensure most effe ctive content and Page 1 presentation Consultant at PGP Corporation October 2009 - Present (8 months) Provide strategic communication, writing and editing services to global softwar e firm specializing in email and data encryption products and services to prevent enterprise data lo ss Enhance PGPs ability to demonstrate its thought leadership on key issues and ho w its products and solutions effectively address current data protection challenges in multiple industry sectors Conduct research and interviews to write industry briefs, customer case studies and press releases. Create original documents and revise existing material Coordinate with PGP marketing staff and interview subjects to ensure most effec tive content and presentation Consultant at Validus Public Relations January 2009 - Present (1 year 5 months) Develop and implement strategic planning, media relations and corporate positio ning for public relations firm specializing in the defense, technology, homeland security and pu blic safety sectors Produce internal and external communications materials including spokesperson m essaging documents, media plans, contributed articles/white papers and others Worked with Validus team of eight including a former CIA PR director and other respected industry experts to complete a 2009 direct DOD contract to conduct market resea rch and develop a strategic communications plan to accelerate the adoption and implementation of Suite B elliptic curve-based encryption Develop and implement social media strategic communications strategy for global food policy think tank Develop and implement communications strategies to win the support of major sta keholders Oversaw and coordinated media outreach program for Washington, D.C., office of influential international law firm (Foley & Lardner LLP) Consultant at Merritt Group June 2009 - October 2009 (5 months) Provided strategic communication, writing and editing services to public relati ons firm specializing in the government, technology, communications and healthcare sectors Enhanced PGP Corporations ability to demonstrate its thought leadership on key issues and how its products and solutions effectively address current data protection challenge s in multiple industry sectors Conducted research and interviews to write industry briefs, customer case studi es and press releases. Created original documents and revised existing material Coordinated with senior Merritt Group & PGP marketing staff and interview subje cts to ensure most effective content and presentation about PGP clients, including U.S. Depart ment of Education and ETS Page 2 Consultant at Merritt Group (on behalf of Mainstream GS, LLC) February 2009 - March 2009 (2 months) Co-led multi-company team on government contract to help write and edit report for the Secretary of the Air Force (SECAF): the Air Force Comprehensive Assessment of Nuclear Sust ainment II (AFCANS II) Helped interdisciplinary group of senior officers and civilians address SECAFs stated #1 priority: restoring a zero-defect culture to Air Force nuclear safety, surety (preparednes s) and reliability practices Ensured document discussed relevant national and homeland security angles to nu clear surety and included actionable recommendations to address them Implemented the Air Forces AFSO21 Problem Solving Model (based on Toyota process-improvement methods) to help team identify root causes of problems and r ecommend effective long-term solutions Ensured AFCANS II team presented data and recommendations as clearly and compel lingly as possible to win support of multiple stakeholders in the military, government, in dustry and the public Granted interim SECRET clearance through DoD. Granted NATO SECRET access for pr oject only. Received official letter of commendation from Everett H. Thomas, Brigadier General, USAF and AFCANS II Chair Freelance Writer at Homeland Defense Journal January 2009 - February 2009 (2 months) Developed thought-provoking technology-focused articles for top-tier homeland s ecurity trade magazine Wrote two features on interoperable communications for emergency responders sin ce Hurricane Katrina Worked closely with DHS Public Affairs to interview Chris Essid, OEC Director, and DUSIA Chet Lunner for inclusion in articles Senior Account Executive at Connect Public Relations January 2007 - January 2009 (2 years 1 month) Supervised Washington, D.C.-area office of international public relations firm specializing in information technology and telecommunications companies Developed and managed outreach strategy to all government and education media f or largest federal cybersecurity provider and fourth-largest software company in the world, Symantec Corporation Developed and managed outreach strategy to top IT trade magazines covering key information security technologies for Symantec, including encryption Researched federal IT programs, operations and policy to ensure outreach met fe deral needs Developed and implemented communications strategies to win the support of major stakeholders Produced internal and external communications materials including spokesperson messaging documents, media plans, contributed articles/white papers, blog posts and others Page 3 Garnered six times more media coverage for Symantec Government Relations unit i n one year than it had received in the previous six years Significantly increased inclusion and positive media coverage in key publicatio ns of Symantec Public Sector, Managed Security Services and Endpoint Security activities Reinforced Symantecs thought leadership and reputation as a voice of reason on key public sector, policy and IT security issues Incorporated blogs, wikis, Twitter and other social media/Web 2.0 technologies into internal, client and media activities to encourage collaboration, information sharing and product ivity Director at Jefferson Consulting Group August 2006 - December 2006 (5 months) Counseled senior management on communications, marketing and market assessment for international federal marketing/lobbying/contracting firm. Analyzed federal issu es for business opportunities Advised contractor to U.S. Coast Guard on effective marketing and media outreac h Supervised account and helped coordinate national media outreach for large mili tary healthcare provider Created and co-supervised teams to revamp firms Web site and develop new lines of business to diversify firms revenue and services. Identified and pitched new business leads Freelance Writer and Editor at Multiple Clients November 2004 - October 2006 (2 years) Assist small- and medium-sized companies with writing, editing and media strate gy Help clients define their goals and develop the best message, facts and tone to reach them Reporter at Federal Computer Week March 2005 - July 2006 (1 year 5 months) Chief correspondent covering homeland security, cybersecurity and security tech nology for leading trade magazine for federal information technology managers and companies that sell information technology to the U.S. government Developed and implemented news strategy for the Web and in print. Handled multi ple assignments concurrently Liaised with government officials, vendors, public relations contacts and subje ct matter experts to stay current on numerous subject areas. Discovered trends, issues and people of note and communicated to readers about them in creative, compelling ways Wrote breaking news stories and in-depth analysis pieces containing original re search to inform readers of important news Worked independently, and as part of team, with senior management to explain co mplicated ideas clearly, concisely and accurately. Collaborated effectively and amiably on deadl ine with all levels of organization 2 recommendations available upon request Page 4 Staff Reporter at The Chronicle of Higher Education August 2001 - November 2004 (3 years 4 months) Researched and wrote original articles for the newspaper of record for American colleges Developed and covered homeland security, information technology and legal beats Worked independently and as part of an editorial team with upper management Ensured factual accuracy and compliance with organizational style Freelance Writer at Christian Science Monitor February 2001 - February 2001 Explained complicated nature of on the record/off the record in a nationally di stributed editorial about Al Gore teaching at Columbia University Graduate School of Journalism Staff Writer/Editor at The Times of Trenton (NJ) July 1998 - June 2000 (2 years) Award-winning, nationally distributed reporter for capitals lead daily newspape r. Beats included government, transportation, schools, utilities, business, arts and science Energized dormant religion beat by writing regular features Explored local angles to national and international news events Assistant Editor at The Pennington Post (NJ) June 1996 - July 1998 (2 years 2 months) Award-winning primary reporter and photographer for small hometown weekly newsp aper. Set new standards for reporting, writing and photography Competed successfully with regional daily and weekly newspapers to break news s tories, investigate important trends and increase community pride Education Columbia University - Graduate School of Journalism MS, Journalism, 2000 - 2001 Activities and Societies: Managed diverse team that produced professional-quali ty online magazines Acted as class spokesman to national press about Al Gore University of Notre Dame BA, Liberal Studies, 1990 - 1994 Page 5 Honors and Awards FELLOWSHIP American Council on Germany 8/02 9/02 Traveled solo for 30 days to interview privacy experts in 7 German cities for p restigious McCloy international journalism fellowship Discovered that U.S. security policies after September 11 made German informati on-privacy laws less protective AWARDS Feature Writing, 2nd Place, North Jersey Press Club 1999 Best Treatment of a Dull and Tired Topic, 2nd Place, New Jersey Press Associati on 1997 Robert P. Kelly Competition for First-Year Journalists, 3rd Place, NJPA 1996 MEMORABLE DISTINCTION: Five-time JEOPARDY! game show champion, 1/01 Highest single-day champion, 2000-1 season Participant, JEOPARDY! Ultimate Tournament of Champions, 2/05 Interests COMPUTER SKILLS Microsoft Windows XP/Vista, Office 2003/2007 Facebook, Twitter and other social media Extensive online research skills, including using Google and other search engin es LANGUAGES Proficient in French, Basic knowledge of German, Hungarian, and Italian