RAVI HANJAN

19 Helena Road * Avon, Connecticut 06001

Mobile 860.508.1395 * Home 860.673.7435 * rh4b6c40@westpost.net

SUMMARY OF QUALIFICATIONS
Project Management ~ Information Systems Expertise ~ Collaborative Leadership
Highly-accomplished, visionary project management strategist with exceptional bu
siness development and IT skills and experience. More than 20 years of demonstra
ted achievements in applying technology to solve real business problems contribu
ting to increased IT capabilities and reduced costs in diverse industries in pub
lic and private sectors. Superior leadership, interpersonal and team-building at
tributes with the ability to motivate team members, both as consultant and corpo
rate employee. Dynamic, natural problem-solver and fast-learner committed to suc
cess.
CORE COMPETENCIES
Project/Change Management * Visio * Project Planning * Data Base Management * Cu
stomer Satisfaction * Problem Identification/Resolution * Quality Assurance * Le
an Methods * Project/Team Leadership * Strategic Planning * System Integration *
Regulatory Compliance * Data Analysis/Modeling/Warehousing * Web Applications *
Process Improvement * IT/Software Implementation * Organizational Transformatio
ns * Cost Cutting * Relationship Building * Communications * Employee Developmen
t * Problem-Solving * Team Building/Training
SELECTED ACCOMPLISHMENTS
* Optimized technical performance, increasing efficiency by 300%, through effect
ive project management strategies and innovative IT initiatives to execute proje
cts for greatest long term value/growth. Successfully planned/executed projects
and generated reports in significantly less time. Motivated high-performing team
s.
* Improved operational capabilities through delivery of skilled Enterprise-level
services, including design, implementation and support of network infrastructur
e and services. Provided project oversight, process improvements, new technology
deployment and cost savings to decrease database run-time by more than 400%.
* Expanded customer service, by establishing key client relationships to stimula
te business development and growth. Increased productivity by 150% with customer
service programs resulting in greater customer satisfaction and increased reten
tion of customers.
PROFESSIONAL EXPERIENCE
ADVANCED INFORMATION TECHNIQUES, LLC 02/2009 - Present
Project Manager
* Stimulated business growth through deployment of effective strategies/procedur
es for acquisition of partners and new consulting engagements, as well as market
ing of exemplary PM services to the private/public sectors.
* Valued by clients as trusted advisor/leader cultivating key relationships with
corporate decision makers by holding regular meetings and delivering PowerPoint
presentations.
UTC POWER, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 09/2007 - 02/2009
Microsoft Project Consultant
* Commanded exceptional IT project management (PM) and strategic planning succes
s of 120+ projects, administered with MS Project. Helped to identify/resolve cri
tical IT issues that effect business performance.
* Optimized achievement of operational goals by skillfully performing in multipl
e roles/managing overall project needs working with engineering, management, fin
ance, operations and IT staff. Reported to VP of Engineering.
* Increased operational efficiency by 75% through implementation of standard wor
k and streamlining of the process for extracting/compiling Microsoft Project dat
a from MS Project server.
* Introduced highly-effective reporting methods to boost reporting productivity
of engineering department by 60% and improved technical capabilities through dep
loyment of Visual Basic for Applications (VBA).
* Elevated business/technical project performance and delivered cost-effective r
esults by serving on UTC Earned Value Management System (EVMS) team through deve
lopment/implementation of Earned Value-based performance measurements, processes
and procedures in management of engineering resources.
* Utilized exceptional technical knowledge and instructional skills through trai
ning/development of project management workforce. Collaborated with project team
s for effective project planning/execution.
* Utilized Visio in creating network diagrams.
ADVANCED INFORMATION TECHNIQUES, LLC 01/2003 - 09/2007
Project Manager (2006-2007)
* Stimulated business growth through deployment of effective strategies/procedur
es for acquisition of partners and new consulting engagements, as well as market
ing of exemplary PM services to the private/public sectors.
* Valued by clients as trusted advisor/leader cultivating key relationships with
corporate decision makers by holding regular meetings and delivering PowerPoint
presentations.
* Improved operational capabilities and ensured compliance with 21 CFR Part 11,
an FDA electronic record-keeping requirement, for pharmaceutical and biotech cli
ent companies through expert planning and plan execution utilizing MS Project an
d Excel with deliverables and documentation.
* Provided expert management/oversight of planning/scheduling and project functi
ons in the areas of quality, communications, HR, cost, procurement and risk/chan
ge management.
* Utilized Visio in creating organizational charts, data flow, Gantt Charts.
UNITED HEALTH GROUP, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 07/2006 - 09/20
06
Project Manager
* Ensured continuous delivery of quality services with 90% project completion ra
te and increased operational capabilities through deployment of feedback system
that resolved project issues.
* Achieved significant operational efficiencies through creation of project and
communications plans to create project structure and coordinate activities of bu
siness and project teams and supporting staff.
IT Principal Consultant 01/2003-07/2006)
* Demonstrated advanced technical expertise and strong analytical capabilities i
n assessment of project requirements and performance of highest-quality consulti
ng services.
* Delivered significant improvements in IT implementation for dynamic client bas
e of Fortune 500 insurance companies and the State of Connecticut.
CIGNA HEALTHCARE, ENTERPRISE PROJECT MANAGEMENT ENVIRONMENT 03/2000 - 01/2003

Principal Consultant
* Managed projects requiring data feeds, data integration and/or data movement b
etween systems which required validation, Cleansing and mapping.
* Played a pivotal role as principal consultant on large Enterprise transformati
on program to provide an integrated application infrastructure in support of cor
porate goals and strategies.
* Contributed to leadership excellence by managing a development team of consult
ants over entire lifecycle of project, including definition/deployment and testi
ng of application and integration architecture.
* Utilized outstanding technical skills/experience to design front-end screens f
or Visual Basic (VB) application and guide application into production. Interfac
ed with DBA to define/add tables to databases.
* Directed system testing of front-end and back-end programs divided into 4 diff
erent regions, including unit testing, system testing, acceptance or integration
testing, and production. Worked with Integration Team to perform integration te
sting, with fall outs returned to appropriate teams.
* Managed multiple applications, encompassing VB, DB2, COBOL, TSO, JCL, XPEDITER
, CICS, MS Project, Visio.

DEPARTMENT OF MOTOR VEHICLES 02/1999 - 08/1999

Principal Consultant
* Commanded superior achievement of project objectives working in the public sec
tor as principal consultant by directing team of independent consultants/IT prof
essionals in design and launch of new Motor Boat Registration System for the Sta
te of Connecticut.
* Increased operational efficiency and enhanced departmental productivity by 60%
through introduction of integrated system that presents unified approach to reg
istration across multiple vehicles.
* Upheld integrity of organizational mission by establishing standards for consu
lting excellence and instituting best practices in project management and projec
t planning. Mentored staff in areas of methodology.
* Exhibited outstanding communications/relationship-building attributes by meeti
ng with clients to define business requirements and present data/deliver final p
resentation. Built strong relationships and communicated changes to Commissioner
of Motor Vehicles and department manager.
* Employed VSAM, DB2, COBOL, TSO, JCL, XPEDITER, CICS, and MS Project in executi
on of project.
TECHNICAL SKILLS
Software Applications: DB2, Oracle, ActiveX Data Objects (ADO), JAVA, MS Visual
InterDev 6 Web Application Development, ASP.NET, VB.NET, GUPTA SQL, SQLTALK, SQ
L Server, Remote Data Service (RDS), MS Transaction Server (MTS), HTML, ASP, VB,
Data Modeling, PowerBuilder, SQL, Cobol 370, Cobol II, Microfocus Cobol, JCL, E
asytrieve Plus, Lotus Notes, VSAM, Information Engineering, IEF Case, Yourdon, C
ICS Command Level, Data Warehouse, MS Office, including Access, Excel, Project.
Hardware: IBM 360/370, IBM 30XX/43XX, Windows (95/98, NT, XP) Client Server, Su
n Micro Systems, RS/6000 Unix, MVS, AS/400, HP-Unix.
FDA Compliance: 21 CFR Part 11 Compliant Services.
EDUCATION
UNIVERSITY OF HARTFORD
Master of Business Administration in Management Information Systems
Bachelor of Arts in Management
PROFESSIONAL DEVELOPMENT
Courses, Seminars, Workshops: Continuing education in areas of technology, leade
rship, communications, team-building and management. Technical coursework includ
ed: Logical & Physical Design and Data Modeling, Structured Design, Structured P
rogramming, Introduction to CICS, JCL, MVS Dump Reading, TSO/SPF, Native Calls t
o DATACOM, Introduction to Ideal, Strategic Issues in Managing Information Techn
ology, AD/ Cycle.