Professional Documents
Culture Documents
by
P.M. Morse and G.E. Kimball
Control -- OR group must report to the executive who is in control of the operation;
staff (advisory) function, personal contact with executive is important.
Examples
Summary of OR Approach
• Collect data
• Find dependence of results on different parameters (build a model)
• Devise measures of effectiveness to assess desirability of outcomes (objectives)
• Preliminary predictions
• Refine the model, until “dependence of results on operational parameters can be
explained in terms of elements involved” (?)
• Check against new operational experiments, if possible
• Choice of optimum operation depends on which (of many possible) measures of
effectiveness is used
• Report must therefore examine several alternatives
• Results must be understood by the executive
• Report should not contain recommendations
Comments
“The operations research worker must work out those aspects of the problem
that are amenable to quantitative analysis and report the findings to
the executive …[who] must then combine these findings with the
qualitative aspects … to form the basis for the final decision.”
-- P. 10b